Top Operations Jobs

Own enterprise engagements from kickoff through delivery, executive readout, renewal, and expansion. Translate ambiguous goals into experiments, deliverables, acceptance criteria, and accountable workstreams. Build repeatable customer-delivery processes and company operating discipline across cash planning, vendors, hiring, legal, security, and capacity. Work hands-on with customers and cross-functional research, engineering, product, and data teams in an in-person founder role with significant financial risk.

Supports life insurance new business, underwriting, and policy management teams through application setup, licensing checks, data entry, document archiving, policy administration, service requests, client communication, and internal projects. Ensures data completeness and accuracy while providing administrative and operational support to member firms, clients, and internal teams.

Coordinates daily operations, financial administration, purchasing, vendors, contracts, events, and organizational systems for Harvard’s Project on Workforce. Manages selected research projects, timelines, meetings, assistants, and deliverables. Supports recruitment and engagement of student fellows, alumni, researchers, practitioners, and advisors through study groups, outreach, communications, and community programming.

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

Processes account documentation, data entry, account maintenance, document filing, and customer research for consumer banking products. Responds to branch and customer requests by email and telephone, supports departmental workflows, maintains service relationships, and ensures compliance with applicable laws and regulations.

Own business operations and strategy initiatives supporting Wayground’s U.S. K-12 growth. Responsibilities include building the GTM operating system, setting KPIs and OKRs, leading strategic planning, managing resource allocation, developing financial models and forecasts, establishing P&L accountability, and delivering ad hoc analysis for commercial leadership.

Build and lead the organization’s revenue operations function, establishing forecasting, CRM strategy, reporting infrastructure, and revenue lifecycle processes. Partner with Marketing, Sales, and Client Success leadership to improve pipeline management, customer lifecycle design, renewals, retention, and tool adoption. Manage and develop a growing Revenue Operations team while driving cross-functional collaboration and translating data into actionable insights.

Leads company-wide strategy and operations planning, including three-year plans, annual operating plans, monthly business reviews, OKR cascades, board and investor materials, and governance rhythms. Partners with the COO, executives, and Finance/FP&A to align strategy, budgets, metrics, and business performance. Manages and develops a team of Strategy & Operations professionals, improves planning processes, maintains the business model and process repository, and supports culture and value-driver initiatives.

Provides high-touch customer support for institutional TEAMS customers, resolving order and platform issues, supporting VIP and custom accounts, coordinating with fulfillment, sales, and product teams, and improving scalable support processes. Responsibilities include order reviews, customer communications, workflow improvements, documentation, FAQs, and operational support. Requires strong written communication, organization, problem-solving, and 3+ years of customer experience, support, or operations experience.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Provides administrative, coordination, knowledge management, communications, and logistical support to the METAL Unit. Responsibilities include managing meetings, retreats, events, invoices, onboarding, shared repositories, Box folders, RescueNet resources, trackers, staff rosters, newsletters, and distribution lists. The role also supports data cleanup and analysis, maintains documentation, coordinates with IT and platform administrators, and helps leadership and distributed teams operate effectively.

Manage daily healthcare IT operations supporting a statewide Health Information Exchange and Health Data Utility. Responsibilities include staffing and service delivery coordination, help desk leadership, ticket triage, incident management, vendor handoffs, service-level monitoring, operational reporting, documentation, and process improvement. The role is remote with required travel to Mississippi and requires U.S. citizenship plus eligibility for a Government/Public Trust clearance.

The International Operations Manager supports daily operations by coordinating with internal departments and external partners, improving shipping solutions, and monitoring performance metrics.

Supports Venue Operations at the Las Vegas Sphere by designing workflows, maintaining operational playbooks, analyzing business and guest data, developing dashboards and KPIs, and improving food and beverage, merchandise, ingress, and guest services. The role partners cross-functionally to resolve operational issues, standardize processes, monitor performance, and enhance customer experiences.

Deploy and support the FarSpan platform in secure government environments, managing requests, configurations, access, data transfers, health checks, monitoring, and status reporting. Follow and improve runbooks, document results, escalate issues, and maintain an operational improvement backlog. Collaborate with product teams to translate recurring challenges into platform enhancements. The role requires technical troubleshooting, procedural accuracy, clear documentation, and occasional travel to customer sites.

Supports product and finance operations through client support, data validation, reconciliation, reporting, dashboard maintenance, process improvement, feature testing, and documentation governance. Collaborates with Product, Engineering, Finance, and Operations teams across multiple countries to improve workflows, maintain accurate records, support audit readiness, and ensure operational processes comply with service-level agreements.

Supports strategic partner programs by coordinating activities, maintaining Salesforce and business-system data, tracking opportunities, analyzing partner and market information, preparing reports and presentations, organizing meetings, and monitoring initiatives involving AI-enabled solutions. Collaborates with Sales, Marketing, Delivery, and other teams while improving processes and supporting partner-related projects.

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Coordinates administrative and daily business operations, including timesheet and labor-cost tracking, scheduling, records management, customer follow-ups, work orders, invoicing, inventory, onboarding, personnel documentation, benefits tracking, licensing, renewals, and safety deadlines. The role requires strong organization, independent problem-solving, accountability, and comfort with email, spreadsheets, and digital tools.

Build and lead Harmony’s revenue operations function across Sales, Marketing, Customer Success, and Deal Desk. Own Salesforce architecture, GTM systems, forecasting, pipeline management, territory and compensation planning, marketing attribution, customer health reporting, deal workflows, executive reporting, and AI-powered automation. Establish reliable data standards, integrations, dashboards, and processes while partnering with executive leadership to improve revenue performance and operational efficiency.

Coordinates Foundation operations by managing donor databases, maintaining confidential records, processing gifts, invoices, and receipts, and reporting financial data to accounting. Supports month-end and year-end financial reporting, general ledger posting, expense processing, donor list management, appeal analysis, process improvement, budgeting, and special events. Requires accurate data handling, analytical ability, strong organization, communication skills, and general accounting knowledge.

Leads and builds the revenue operations function, including Salesforce architecture, lead routing, quote-to-cash workflows, forecasting, pipeline management, revenue reporting, and billing integration. Partners with Sales, Customer Success, Implementation, and Finance to streamline the full deal lifecycle. Manages a team and vendors while establishing scalable processes for a growing medical technology company.

Leads the global operational lifecycle for Kinexys and eWallet, including payment processing, settlements, investigations, reconciliations, exception management, client servicing, controls, and incident response. Defines operating strategy, governance, metrics, capacity plans, and scalable operating models. Drives operational transformation, automation, readiness for new products and regulatory requirements, risk management, audit support, remediation, and continuous improvement while leading geographically distributed teams and cross-functional stakeholders.

Coordinates plant operations by supporting production scheduling, daily management systems, action tracking, root cause analysis, reporting, audits, and continuous improvement initiatives. Maintains schedules, KPI updates, meeting actions, RCA records, dashboards, and compliance documentation while providing administrative and analytical support to plant leadership. The role requires work in office, warehouse, and GMP manufacturing environments, including occasional weekend or alternate-shift coverage.