Top Operations Jobs

Analyzes and resolves payment operations issues, researches wire transactions, performs exception processing, and prepares reports. The role supports payment processing procedures, monitors operational data, identifies trends, validates processes, and helps implement products, services, process improvements, and automation. It also documents procedural and system changes, coordinates with partners, and provides operational guidance while maintaining accuracy and meeting deadlines.

Leads the Service Operations organization across Customer Service, Account Management, Proposals, and Vendor Relations. Establishes KPIs, improves workflows, removes bottlenecks, strengthens cross-functional accountability, oversees managers, resolves escalated customer retention issues, and drives operational initiatives from planning through execution. The role also provides oversight of vendor negotiations, proposals, legal risks, litigation matters, and contractual disputes.

Provides post-sale customer service and support through phone, online chat, text, or walk-in service channels. Handles routine and moderately complex customer inquiries, analyzes and resolves issues, and coordinates with production and distribution departments regarding customer orders. Works under moderate supervision and communicates information requiring explanation or interpretation.

Leads the Client Service team supporting lending and financial product delivery. Oversees team leaders, staffing, performance, training, service standards, compliance, audit remediation, process improvement, and strategic direction. Collaborates with Risk Management, Compliance, Business Technology, and other teams to improve loan systems, policies, procedures, and client service quality. Requires advanced leadership experience and expert knowledge of lending, compliance, underwriting, financial regulations, agriculture, and farming operations.

Leads revenue strategy, sales operations, forecasting, pricing, monetization, and process optimization. Owns Salesforce, sales tools, AI platforms, workflow automation, reporting, and KPIs. Manages B2B and B2C support teams plus revenue strategists and analysts, while partnering cross-functionally with Revenue, Engineering, Marketing, and other leaders. Builds high-performing teams and drives strategic and operational initiatives in a fast-paced environment.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Oversees operational, administrative, and client-support functions across a financial services branch complex. Supervises, trains, hires, and evaluates support staff; coordinates workflow, compliance, documentation, account transfers, cashiering, wires, and home-office operations. Supports onboarding of financial advisors, maintains knowledge of firm systems and products, and coordinates recruiting and operational matters across branch offices.

Processes gifts and pledges, maintains donor records, prepares acknowledgments, reconciles expenses, supports audits, manages office supplies and work orders, coordinates meetings and onboarding, and provides event registration and logistical support while protecting confidential donor information.

Leads the Advisory Support Coordinator team, oversees service quality, develops SOPs, drives process improvement, and manages cross-functional operational initiatives. Partners with firm functions and Advisory leaders on technology implementation, acquisitions, new offerings, engagement processes, and organizational changes. Recommends scalable improvements that reduce administrative complexity and enable professionals to focus on client service.

Manages daily audiovisual production operations within a luxury hotel or resort venue. Oversees technician workflows, inventory, equipment readiness, event setup and execution, billing, operational reporting, client service, profitability, and process improvement. Supervises and develops production staff while coordinating with hotel partners, clients, vendors, sales teams, and event personnel. Provides technical support and troubleshooting for audio, video, lighting, presentation, and networking systems.

Analyze operational data, develop KPI dashboards and performance scorecards, identify process inefficiencies, and translate business needs into scalable reporting and process improvements. Partner with regional, global, product, and technology teams to improve data visibility, productivity, automation, and decision-making. Communicate insights clearly, support strategic initiatives, and manage multiple priorities in a fast-paced environment.

Leads daily operations across residential HVAC, plumbing, and electrical service and installation departments. Oversees staffing, scheduling, financial performance, KPIs, field execution, customer experience, safety, compliance, process improvement, fleet, warehouse, and employee development. Partners with department leaders to resolve operational issues, improve profitability, maintain accountability, and ensure consistent service delivery. The role requires local travel between company locations and jobsites, with occasional early morning, evening, or weekend availability.

Oversee daily rides operations including staffing, training, scheduling, safety audits, and SOP compliance. Lead and develop part-time ride leaders, coordinate certifications and hiring needs, partner with scheduling, participate in duty manager shifts, and ensure positive guest experiences.

Supports the Credit Department through process-improvement and enhancement projects, including invoice processing, construction loan draw packages, TRID fee reconciliation, data scrubs, portfolio reporting, workflow optimization, and Smartsheet administration. Creates reports using banking systems, loan origination software, data warehouses, and Power BI. Requires strong organization, data analysis, communication, confidentiality, and the ability to manage multiple initiatives.

Lead Teal’s Product Operations function by managing the team, standardizing customer implementation and onboarding, coordinating eUICC provisioning, configuring billing in the BSS, and building scalable processes and tools. Partner with Product, Engineering, Finance, Sales, and Customer Success to reduce launch friction, improve operational reliability, ensure accurate billing, and deliver executive dashboards and recommendations. The role requires telecommunications or SaaS operations expertise, team leadership, analytical skills, and familiarity with connectivity, IoT, and telecom systems.

Oversee client portfolio events including account onboarding, terminations, in-kind transfers, and portfolio modifications. Coordinate with internal teams, clients, banks, and transition managers to execute client solutions, improve workflows, mitigate risks, and enhance operational efficiency. Document project phases, prepare management reports, and support portfolio lifecycle decisions across investment operations.

Collects, validates, researches, and maintains retirement industry contact data for Salesforce and client-serving initiatives. Builds segmented campaign lists, researches firms and advisor intelligence, supports marketing, onboarding, relationship management, and distribution teams, and serves as a client liaison. The role also involves data quality management, product catalogue maintenance, client communication, and identifying process improvements while developing financial services expertise.

Leads travel and expense reimbursement and corporate card operations, including team management, service quality, compliance, escalations, process improvements, strategic initiatives, project delivery, system enhancements, and stakeholder partnerships. Oversees daily operations, operational controls, policy adherence, and customer issue resolution while supporting geographically dispersed teams and maintaining effective relationships across procurement, human resources, fraud, product, and strategy functions.

Supports strategic client relationships within Investment Services by coordinating projects, tracking initiatives, preparing KPI and executive reporting, managing governance materials, resolving operational issues, and improving processes. The role works cross-functionally with fund accounting, custody, transfer agency, compliance, and other teams to deliver consistent client service and scale the Client Operations function.

Leads studio production operations for dubbing and audio localization, overseeing teams, staffing, facilities, equipment, vendors, workflows, budgets, pricing, forecasts, and financial performance. Partners with Sales, Client Services, Production, Finance, Engineering, HR, and global studios to ensure efficient, high-quality delivery, improve processes, manage costs, and align resources with client and business requirements.

Manage daily operations for a master-planned community, including resident services, governance, compliance, maintenance coordination, vendor relationships, asset management, budgeting, financial reporting, and operational projects. Support community boards and stakeholders, coordinate inspections and covenant enforcement, resolve resident concerns, monitor contractors, and partner with leadership on planning and process improvements.

Directs the company’s operating infrastructure to support profitable growth. Builds operating systems, dashboards, scorecards, financial forecasting, accountability structures, and leadership cadences across Client Success, Creative, Revenue Operations, and Finance. Partners with the CEO and department leaders to translate strategy into measurable goals, improve resource allocation, strengthen people systems, identify risks, and resolve inefficiencies. Oversees cross-functional change, organizational design, performance management, and execution without personally handling every departmental task.

Leads vehicle title, lien, total-loss, GAP, and ancillary insurance operations. Oversees compliance, claims processing, vendor relationships, team performance, process improvement, audit readiness, and escalation resolution. Ensures titles and claims meet regulatory, investor, and internal service-level requirements while reporting operational metrics to leadership.

Support middle-office trade operations for hedge fund and institutional money management clients. Confirm, monitor, and settle trades across equities, fixed income, FX, and other asset classes. Resolve issues with clients, brokers, custodians, and prime brokers; manage cash and collateral movements; maintain procedures and wire instructions; monitor regulatory and market changes; mitigate settlement risks; and collaborate on process improvements and technology changes.

Supports middle-office trade operations for institutional money managers and hedge funds. Responsibilities include confirming and settling trades, FX transactions, cash and securities movements, collateral and margin activity, wire instructions, data maintenance, issue resolution, regulatory research, risk mitigation, and process improvement. The role coordinates with clients, brokers, custodians, prime brokers, vendors, and internal technology teams while maintaining procedures and compliance with market standards.