Top Entry Level Customer Success Jobs in Madison, WI

As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.

The Clinical Care Navigator will provide clinical support, psycho education, and coordinate referrals while managing calls in a clinical phone queue. The role involves assessing risks, providing crisis support, recommending plans of action, and ensuring timely connections to care. Effective communication and documentation skills are required for interacting with members and providers.

As a Strategic Customer Success Manager at Samsara, you will partner with complex customers, address their unique challenges, advise on leveraging Samsara solutions effectively to ensure customer renewals and expansions. You'll collaborate with cross-functional teams to enhance overall customer satisfaction and success in physical operations.

As an Associate Customer Support Technician, you will assist customers via phone, email, and chat regarding software and hardware issues. Your role includes troubleshooting problems, documenting inquiries, and escalating unresolved issues while providing excellent customer service.

The Customer Success Manager is responsible for ensuring client satisfaction and building long-term relationships with SLED client accounts. This role involves coaching clients on SailPoint's solutions, monitoring account performance, providing strategic updates, and identifying opportunities for product usage expansion.

The Teaching Assistant will support students in Quantitative Reasoning courses, working with a group of 30-40 students online. Responsibilities include mentoring, grading, leading discussions, and hosting office hours, requiring a commitment of 8-10 hours per week.

The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.