Top Entry Level Customer Success Jobs in Madison, WI

The White Glove Specialist role involves assisting customers with identity theft events by providing support and guidance, contacting creditors, placing fraud alerts, and handling member service calls when needed. The role requires strong communication skills, problem-solving abilities, and familiarity with identity security regulations.

As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.

The Client Success Executive will manage client relationships at Altera, ensuring client satisfaction and success by aligning organizational strategies, reviewing objectives, and tracking performance metrics. Responsibilities include strategic planning, identifying opportunities for value, and resolving client issues while promoting improvements and client adherence to best practices.