Top Operations Jobs

Leads multi-site EMS business operations across a regional territory, overseeing operational performance, compliance, quality, safety, staffing, budgets, profit and loss, vendors, marketing, and customer service. Partners with executive leadership on strategic planning and financial management, directs department leaders and field staff, ensures regulatory and clinical-protocol compliance, and represents the organization with stakeholders. Regular regional travel is required.

Leads a nationwide technical support team serving more than 35,000 associates. Responsibilities include team development, scheduling, training, budgeting, SLA and metric management, IT asset management, AV operations, vendor coordination, project delivery, and high-severity incident support. The manager also drives AI adoption, self-service, automation, operational efficiency, technical documentation, and continuous improvement across GEICO’s technical support organization.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, automation and self-service initiatives, AI adoption, SLA and performance management, IT asset management, AV operations, budgeting, training, vendor coordination, and project delivery. The role requires technical leadership, operational improvement, reporting, incident management, and on-call support.

Leads enterprise deposits and payments operations, overseeing processing performance, operational risk, regulatory controls, fraud prevention, disputes, contact centers, vendors, resiliency, and continuous improvement. Owns first-line-of-defense execution across onboarding, financial crimes controls, cards, payments, and customer servicing while partnering with technology, risk, compliance, finance, and business leaders to modernize and scale operations.

Performs high-volume data entry, updates customer records, responds to helpdesk and user-support queries, establishes customer portal accounts, validates won quotes, creates contracts, and enters customer services. The role maintains data accuracy and productivity, supports operations, and helps streamline processes during company growth. It requires strong attention to detail, organization, communication, analytical problem-solving, and the ability to work independently while collaborating with teams.

Leads IT production operations and ServiceNow-based ITSM processes, including incident, problem, change, and configuration management. Oversees major incident bridges, metrics, root-cause analysis, post-incident reviews, and continuous service improvements. Partners with technical teams, vendors, and senior stakeholders to improve IT service quality, scalability, reliability, employee support experiences, self-service tools, and knowledge resources across global technology environments.

Entry-level AI operations role supporting an Austin-based sports academy. Responsibilities include running ads, creating AI videos, building websites, automations, dashboards, and internal tools, screening candidates, managing tasks, and experimenting with AI workflows. The role emphasizes autonomy, rapid learning, organization, adaptability, and producing real work using AI-first tools.

Leads FP Movement’s global operations calendar and cross-functional processes from product creation through commercialization and post-consumer operations. Partners with product, sourcing, design, merchandising, marketing, and sales to improve speed, efficiency, capacity planning, and go-to-market execution. Develops operating models, dashboards, performance metrics, executive materials, and process improvements while championing analytics, automation, and generative AI across the retail organization.

Supports distribution center software systems, including warehouse management, labor management, automation, retail, wholesale, and order management platforms. Troubleshoots system and procedural issues, coordinates escalations, evaluates operational requests, documents processes, supports software configuration and upgrades, and performs quality assurance testing. The role requires logistics or warehouse operations knowledge, strong analytical and communication skills, and the ability to manage multiple projects with minimal supervision.

Supports data management, reporting, learning management system administration, training event logistics, technical assistance, and quality assurance for child welfare education programs. Maintains accurate training and evaluation records, provides participant and instructor support, prepares reports and evaluation summaries, organizes documentation, and assists with continuous quality improvement. The role requires attention to confidentiality, customer service, data accuracy, Microsoft 365 proficiency, and regular travel within New Hampshire.

Evaluates and modernizes legal operations workflows through AI-driven automation, vendor spend analytics, billing review, performance dashboards, and standardized reporting. The role manages e-billing and legal spend data, documents workflows and model outputs, supports responsible AI adoption, and partners with legal, finance, procurement, and technology teams on vendor management and operational improvements.

Provides administrative and operational support, including filing records, maintaining office and safety supplies, updating safety documentation, managing mail, communicating with drivers and customers, assisting with employee onboarding, processing payments, and covering dispatch operations when needed. Requires strong organization, attention to detail, communication, teamwork, and proficiency with Microsoft Office and Outlook.

Overnight coordinator supporting call center operations by monitoring queues, agent readiness, escalations, supervisor communications, attendance notifications, and client account issues. The role documents and escalates problems, coordinates assistance during high call volume, monitors staff performance, supports coaching and training, and maintains workplace discipline. This is a remote position limited to candidates within 50 miles of Columbus, Ohio, with a Monday–Friday overnight schedule.

Owns foundational business operations for a robotics company, including vendor management, site leasing, spending, contracts, logistics, and ambiguous cross-functional initiatives. The role supports engineers and technicians by taking operational work off their plate, establishing processes, and driving problems to resolution in a small, fast-moving environment.

Own end-to-end physical operations for Watney’s autonomous robot fleet, including allocation, readiness, deployment, and customer-site launches. Establish sites through construction, security, network, and vendor coordination; manage production pilots to completion; build scheduling processes; and coordinate escalations among technicians, engineering, and site logistics. The role requires hands-on work with live hardware and construction environments, including shift-based or 24/7 operations.

Leads order management and revenue conversion for the Wind Business Segment. Responsibilities include optimizing and automating order processes, tracking monthly revenue, analyzing operational data, coordinating across departments, improving processes, and resolving customer service, delivery, and commercial escalations. The role requires strong leadership, risk analysis, independent decision-making, communication, and SAP or ERP experience.

Coordinates workforce operations for multi-site community aquatics programs, including recruitment, hiring, onboarding, NYC Public Schools PETS clearance, payroll, certifications, training, communications, and readiness tracking. Maintains operational systems, workflows, SOPs, and employee records; supports staffing decisions, program launches, site transitions, and on-site operational needs. Partners cross-functionally with HR, Payroll, supervisors, and aquatics leadership while providing employee support and ensuring compliant, organized, uninterrupted programming.

Lead payments governance and risk policy oversight for merchant services: review merchant business models, evaluate third-party processor controls, resolve escalations, ensure card network and regulatory compliance, perform onsite client assessments, document prohibited/restricted products, produce executive reports, and drive process improvements across stakeholders.

Own commercial operations across deal desk, pricing, contracting, pipeline hygiene, forecasting, OKRs, CRM data, AI-driven workflows, account planning, and leadership reporting. Partner cross-functionally with Sales, Customer Success, Marketing, and Legal to standardize commercial processes, improve data quality, manage complex deals, and surface actionable business insights. The role also supports sales materials and recurring pipeline and forecast reviews.

Support and scale revenue operations by improving workflows, maintaining HubSpot CRM accuracy, integrating GTM, GA4, and third-party tools, and leading attribution infrastructure. The role creates reports and dashboards, documents processes, supports sales, marketing, and student success teams, drives change adoption, and provides actionable analyses to improve funnel efficiency. This is a hands-on, fully in-office position requiring strong analytical, communication, troubleshooting, and cross-functional collaboration skills.

Own and optimize the legal department’s technology stack, including CLM, privacy, procurement, and ticketing systems. Lead technology evaluations, implementations, integrations, migrations, upgrades, automation, and AI initiatives while ensuring privacy and compliance. Partner with Legal, Finance, Procurement, and IT to improve workflows, manage vendors, track metrics, and deliver training and support. Serve as project manager for concurrent cross-functional initiatives and recommend continuous process improvements.

Processes complex insurance policies, renewals, endorsements, cancellations, billing updates, and policy documentation. Enters and validates data, resolves discrepancies, prepares reports, answers premium and billing inquiries, and improves operational efficiency. May coach staff, support talent decisions, and provide guidance to lower-level employees and other functional areas while ensuring compliance with insurance policies and regulations.

Coordinates membership and association operations, supports volunteers and client leadership, manages committees and projects, tracks deliverables, organizes meetings, prepares minutes, maintains membership data, and assists with programs, communications, technology, and strategic initiatives. The role requires strong communication, organization, customer service, project coordination, and cross-functional collaboration.

Leads Howden’s US Certificate and Auto-ID operations, setting strategy, governance, service standards, compliance controls, and performance metrics. Oversees high-volume certificate issuance, transfers, staffing, quality assurance, audits, escalations, and client service. Manages managers and analysts while driving automation, technology enhancements, process standardization, and continuous improvement. Partners with operational, technology, legal, compliance, carrier, and client stakeholders to improve scalability, accuracy, timeliness, and regulatory adherence.

Leads enterprise Certificate and Auto-ID operations, setting strategy, governance, compliance standards, service levels, and performance metrics. Oversees managers and analysts, high-volume certificate delivery, capacity planning, quality assurance, audits, and risk remediation. Drives automation, technology enhancements, client portal development, process transformation, and cross-functional partnerships with operations, technology, compliance, legal, carriers, and clients.