URBN is looking for an Operations Systems Analyst who is operationally alert and technically inclined to be able to support our distribution centers software products. This candidate must be highly motivated with an aptitude to learn new technologies quickly. This job is somewhat of a super-user for the warehouse system, so if you feel like you have good operational understanding and able to learn new systems you may be a good fit.
Role Responsibilities- Distribution Campus based support for Distribution Centers using Manhattan Associates Warehouse Management System (WMS).
- Direct, Retail, Wholesale and OMNI systems support.
- Ability to identify issues and work with team to resolve issues.
- Researching and troubleshooting procedure and software related issues.
- Strong communication skills need to be able to track issues and escalate when needed.
- Systems include but are not limited to: Warehouse Management System (WMS- AS400), Labor Management (LM), AL Systems, Vanderlande Industries, TGW Automation.
- Operational skills used when planning new processes, warehouse experience helpful to ensure system functionality is well planned.
- Candidates must be able to collaborate in a professional manner and be responsible for multiple projects and/or tasks demonstrating high levels of leadership and accountability.
- Analyze requests from the field for validity and measure effectiveness against Standard Operating Model. Meet established deadlines on all changes.
- Assist in creating documentation for training to train.
- Aid with activities and projects for configuration/upgrade changes to existing DC software.
- Perform quality assurance testing for new releases and upgrades, as well as any other required changes.
- High School Diploma, Bachelor’s Degree preferred
- 2+ years of experience in logistics, supply chain, distribution, operations, process, supply chain or related technical environment is required. Well-rounded distribution / warehouse experience preferred.
- A strong understanding of logistics interaction between systems, processes, operations, transportation and order management. Deep understanding of business, data requirement needs & data relationships
- Experience with WM / PkMS, MS Office
- Organizational, time management and prioritization skills.
- Attention to detail with a high level of personal accountability
- Excellent analytical and problem-solving skills and good judgment
- Ability to apply strategic focus to the resolution of functional, integration, and change management issues.
- Strong interpersonal, verbal, phone and written communication skills.
- Ability to work in a team environment and as a self-starter requiring minimal supervision.
- Strong math skills.
- Ability to quickly grasp organizational culture
- Ability to adapt as the external environment and organization evolves.
- Must have flexible schedule, some travel required.
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The PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Skills Required
- High school diploma
- Bachelor's degree
- At least 2 years of experience in logistics, supply chain, distribution, operations, process, or a related technical environment
- Understanding of logistics interactions between systems, processes, operations, transportation, and order management
- Understanding of business data requirements and data relationships
- Experience with WM/PkMS
- Microsoft Office experience
- Organizational, time management, and prioritization skills
- Strong analytical and problem-solving skills
- Strong interpersonal, verbal, phone, and written communication skills
- Ability to work independently and in a team environment
- Strong math skills
- Flexible schedule
- Ability to travel
Urban Outfitters, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Urban Outfitters, Inc. and has not been reviewed or approved by Urban Outfitters, Inc..
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Healthcare Strength — Full-time U.S. employees are described as having access to solid health-related coverage, including medical, dental, vision, disability, and life insurance. Feedback suggests these offerings are viewed as a strong aspect of the package for eligible roles.
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Retirement Support — 401(k) access with company matching is highlighted, with comments indicating this is available to full-time employees and often to part-time staff as well. Sentiment points to this as a meaningful benefit alongside insurance coverage.
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Leave & Time Off Breadth — Paid vacation, sick leave, seven paid holidays, two floating holidays, and paid parental leave are listed for eligible full-time employees. These elements are presented as part of a broad leave program that enhances the overall benefits package.
Urban Outfitters, Inc. Insights
What We Do
Urban Outfitters, Inc. (URBN) is a global consumer-brand portfolio comprising Urban Outfitters, Anthropologie, Free People, FP Movement, Anthropologie Weddings, Terrain, Menus & Venues, and Nuuly. The company creates unique retail experiences with a focus on creativity and pleasing customers. Its brands cultivate communities and provide inclusive platforms where customers, coworkers, partners, and followers can express themselves through creative expression and community.
