Operations Support Associate- Municipal

Posted Yesterday
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Quakertown, PA, USA
In-Office
Entry level
Greentech • Social Impact • Industrial
The Role
Provides administrative and operational support, including filing records, maintaining office and safety supplies, updating safety documentation, managing mail, communicating with drivers and customers, assisting with employee onboarding, processing payments, and covering dispatch operations when needed. Requires strong organization, attention to detail, communication, teamwork, and proficiency with Microsoft Office and Outlook.
Summary Generated by Built In
Position Summary

The Operations Support Associate will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies.

Key Responsibilities
  • Files and maintains office information and ensures adequate supply of critical office and safety supplies.
  • Compiles safety records and ensures paperwork and data is continuously up to date.
  • Manages daily workflows including outgoing and incoming mail in a timely manner.
  • Communicates effectively with drivers, customers, and staff.
  • Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
  • Assists with the processing of payments and other financial tasks
  • Provides occasional coverage of dispatch operations when there is a shortage of personnel.
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired.

Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required.

Attributes

Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Skills Required

  • High school diploma or GED
  • Legally eligible to work in the United States
  • Proficiency with Microsoft Office applications, including Outlook
  • Ability to work as part of a team in a collaborative environment
  • Strong relationship management, listening, communication, organizational, and attention-to-detail skills
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The Company
5,600 Employees
Year Founded: 1975

What We Do

Casella Waste Systems, Inc. is a Vermont-headquartered, vertically integrated resource-management company serving homes, businesses, municipalities, retailers, industrial partners, and educational institutions. Its services include solid-waste collection, transfer, disposal, recycling, and organics management. Casella operates an extensive Northeastern infrastructure designed to provide reliable, sustainable waste solutions while recovering materials and creating environmental and economic value for customers and communities across the region.

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