Top Operations Jobs

Leads wealth management performance operations as a subject matter expert in investment performance measurement and reporting. Analyzes calculation discrepancies, develops operational workflows, enhances performance platforms, drives process improvements, manages strategic initiatives, and establishes KPIs. Partners with financial advisors, business teams, vendors, and senior leaders to deliver reporting solutions, training, recommendations, and technology transformation initiatives.

Owns the operational integrity of Lloyds business across placement and servicing. Responsibilities include reviewing operational readiness, coordinating contract and transaction setup, managing reconciliations and exceptions, ensuring accurate premium, claims, bordereaux, and market processing, creating controls and training, and advising on workflows, data requirements, products, and systems changes.

The Anaplan COE Functional Analyst manages enhancements for models, translates business processes, provides user support, and drives finance automation.

Directs operations and compliance for a multi-site affordable housing portfolio. Oversees regulatory requirements, LIHTC and subsidy programs, audits, inspections, reporting, financial performance, staffing, and resident services. Builds relationships with agencies, owners, investors, and community partners while implementing risk controls and corrective actions. Leads, trains, and evaluates regional and site-level teams, conducts site visits, and ensures operational, financial, compliance, and resident service objectives are achieved.

Manage customer orders from initial service introduction through delivery, including ERP data entry, order acknowledgments, approvals, status updates, issue resolution, and customer communications. Coordinate with customers, vendors, overseas offices, factories, and cross-functional teams regarding artwork, samples, production, payments, freight, quality, and manufacturing issues. Maintain accurate records, monitor timelines, support vendor performance, and ensure timely, high-quality order execution.

Leads daily operations for an expanding rural Texas manufacturing campus across supply chain, site operations, safety, security, IT, and information security. Owns operational cadence, procurement, inventory, production scheduling, facilities, regulatory compliance, CMMC readiness, OT cybersecurity, vendor management, and team development. Builds scalable processes and teams while maintaining site readiness, safety, audit preparedness, and production support in a regulated defense-related environment.

Supervise contact center operations and Customer Service Representatives by managing staffing, training, performance, accountability, coaching, call monitoring, and quality improvement. Maintain client relationships, enforce policies, address performance gaps, analyze trends, and execute action plans aligned with KPIs. Provide real-time call support, communicate procedures, prioritize assignments, and escalate caller needs while supporting a fast-paced, onsite environment.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Leads graduate student appointments and funding operations for Harvard FAS and GSAS. Manages a Science Division appointments team, oversees compliant Teaching Fellow and Research Assistant processing, coordinates with academic and administrative offices, maintains appointment records, ensures quality control, resolves complex issues, improves procedures, and oversees more than $80 million in disbursements for over 1,000 graduate students.

Processes and validates life insurance policy service requests, including changes, loans, withdrawals, surrenders, transfers, and payments. Reviews documentation, analyzes policy data, resolves discrepancies and escalated issues, maintains accurate transaction records, monitors workflow queues, meets service-level targets, and identifies process improvement opportunities. Provides service to agents, brokers, producers, and clients while managing multiple platforms and complex financial work items.

Leads contract operations, compliance, pricing administration, accruals, rebates, payment processes, reporting, and contract lifecycle activities. Manages operational personnel, oversees contract systems and controls, ensures SOX and regulatory compliance, supports audits and technology implementations, improves processes, and provides pricing analytics. Coaches team members and coordinates with Finance, Commercial Operations, Customer Care, Order Management, and IT.

Oversee workforce program operations, ensuring contractual compliance, performance, productivity, and effective service delivery. Set operational goals, optimize processes, coordinate staff training, delegate responsibilities, review performance, maintain procedures, and communicate with project partners. The role also requires knowledge of applicable workforce and welfare regulations and may involve supervising staff.

Leads strategic planning, operational performance, budgeting, reporting, process improvement, client relationships, and team development across a large multifamily and affordable housing property portfolio. Oversees regional performance, leasing, business growth, acquisitions and transitions, financial management, operational standards, and company-wide initiatives. Supervises 7–12 employees and travels frequently among properties in Oregon, Washington, Idaho, and Texas, with additional conference travel.

Leads and develops contact center agents, manages coaching, performance, escalations, staffing, service levels, booking conversion, and customer experience. Oversees workforce coverage, reporting, routing configurations, payroll through ADP, compliance, and process improvements. Partners with dispatch, sales, field operations, and general management to improve customer retention, operational effectiveness, and service outcomes across plumbing, HVAC, and electrical service teams.

Supervise BPO agents, monitoring attendance, productivity, performance, quality, and service levels. Communicate operational changes, enforce policies, prepare accurate reports, coach and motivate agents, provide feedback, handle escalated customer interactions, streamline procedures, and support disciplinary actions. The role requires strong English communication, Excel reporting skills, problem-solving ability, resilience under stress, and availability for rotating 24/7 shifts.

Manage and coach team leaders to meet client SLAs and financial targets. Oversee staffing, performance management, reporting, client relationships, process improvements, and cross-functional collaboration with HR, Training, Quality, WFM and Talent Acquisition.

Supervises and develops legal support staff in a county prosecutor’s felony charging unit. Manages workflow, caseloads, assignments, deadlines, legal document processing, electronic filing, case management systems, reporting, file closeouts, and procedural compliance. Partners with attorneys and leadership on staffing, operational planning, process improvements, and service delivery. Conducts interviews and performance evaluations while maintaining knowledge of court procedures and legal office operations.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

As an Operations Manager, you will lead multiple territories, managing growth and profitability, building relationships with dental offices, and launching new markets.

The Head of Revenue Strategy will manage operations and readiness, optimize commercial teams, lead cross-functional initiatives, and design a tech stack for revenue operations.

The Conversational AI Operations Specialist will manage and optimize the AI chatbot Sidekick, focusing on quality assurance and content operations.

The Operations Engineer in Fleet Reliability ensures uptime of server nodes by managing provisioning, troubleshooting hardware/software issues, and improving system performance.

Leads nationwide operational excellence for Employee Benefits operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPIs, and driving continuous improvement. Partners with regional leaders, technology teams, client service groups, and senior management to implement cross-functional initiatives, provide operational expertise, and manage integrations during mergers, acquisitions, or restructuring.

Leads judicial operations, court administration, settlements, payment solutions, collections, and revenue recovery for commercial toll operations. Manages supervisors, oversees court workflows and case documentation, directs B2B account recovery, monitors reconciliations and financial controls, manages budgets, analyzes performance data, and implements process improvements. The role coordinates with courts, legal resources, collection partners, service providers, and internal stakeholders while ensuring compliance, audit readiness, accurate reporting, and operational scalability.

Oversee daily operations of a 25-acre disaster-response facility and approximately 200 mobile assets. Responsibilities include fleet readiness, preventive maintenance, facility upkeep, deployment coordination, team supervision, vendor and parts management, cost control, safety, compliance, and asset-system reporting. The manager will establish structured processes, maintain deployment readiness, coordinate transportation, and lead mobilization activities while operating hands-on across shops, yards, and storage areas.