Top Operations Jobs

Provides primary IT help desk support, troubleshooting hardware, software, network, and mobile-device issues. Installs and configures workstations, peripherals, software, and video conferencing systems; creates workstation images and deploys systems through Microsoft Configuration Manager. Manages computer equipment inventory, domain user accounts, and workstation records, while coordinating vendor repairs and assisting with IT projects and administrative tasks.

Leads enterprise IT infrastructure, networking, cloud operations, service delivery, vendor relationships, and IT support across corporate and theater locations. Manages and develops the IT support team, oversees Azure and Microsoft 365 operations, leads incident response and infrastructure projects, maintains backup and disaster recovery readiness, coordinates digital-platform vendors, supports compliance and cybersecurity initiatives, and drives automation, reliability, documentation, and continuous improvement.

Learn the company’s people, products, processes, field operations, project flow, materials, logistics, and financial performance before assuming ownership of branch operations. The manager will lead hiring, employee development, accountability, problem-solving, productivity, quality, customer experience, and branch growth. This hands-on role requires working in the field, office, shop, yard, and by phone while building team trust and delivering results.

Oversee transfer agency and investor servicing operations for private investment funds distributed through the private wealth channel. Manage subscriptions, redemptions, onboarding, reconciliations, third-party administrators, custodians, broker dealers, RIAs, and alternative investment platforms. Strengthen controls, service levels, reporting, exception management, process scalability, and operational workflows while coordinating with internal stakeholders and supporting high-volume transaction cycles.

Processes deposit operations activities including wires, ACH, EFT, ATM and debit card transactions, exception items, account maintenance, reconciliations, suspicious transactions and online banking profiles. Provides customer and team support through multiple communication channels, resolves or escalates issues, maintains documentation, and ensures accurate, timely processing while meeting regulatory and service standards.

Support the CEO and CBO by managing complex calendars, travel, meetings, expenses, and confidential information. Run San Francisco office operations, including vendors, facilities, supplies, equipment, and onboarding logistics. Coordinate recruiting interviews and candidate communications, maintain headcount and onboarding processes, organize board meetings and team events, and handle ad hoc business operations projects such as procurement, documentation, and internal tooling.

Leads telecommunications and event technology operations across multiple Southwest facilities. Manages regional staff, client relationships, labor, assets, expenses, performance targets, continuous improvement, and operational service delivery. Provides coaching, staffing direction, issue resolution, and financial oversight while coordinating installations and show-time requirements. The role is based in Las Vegas and requires frequent travel, including evenings, weekends, and holidays, to support geographically dispersed event locations.

Leads deposit and digital banking operations, overseeing account servicing, transaction processing, electronic banking, debit card services, customer support, controls, compliance, risk management, vendors, and operational performance. Drives process improvement, automation, system implementations, testing, issue resolution, business continuity, audits, examinations, and merger-related operational activities. Partners with technology, compliance, risk, internal audit, and business teams to improve efficiency, customer experience, and operational resilience.

Leads regional operations and partner relationships across North and Latin America for a global travel and hospitality platform. Executes multi-market programs, improves operating processes, monitors performance, coordinates cross-functional teams, and provides leadership recommendations. Requires strong stakeholder management, analytics, and independent prioritization skills, with experience in regional operations, partnerships, business development, or strategy. The role is a remote, full-time U.S. contract position.

Leads operational strategy, execution, and continuous improvement for advisor transitions. Oversees 80–100 associates, contractors, and leaders; manages contract workforce training and performance; develops scalable processes; drives organizational change, technology-enabled transformation, and cross-functional collaboration; supports licensing, compliance, operational readiness, talent development, succession planning, and advisor experience across the organization.

Lead participant recruitment strategy and panel management for B2C and B2B UX research. Develop scalable recruiting capabilities, manage vendors and sourcing partnerships, and advise on qualitative and quantitative research recruitment. Evaluate AI agents, synthetic users, and hybrid research methodologies, establishing frameworks for responsible use. Partner with UX Research, Product, Technology, Legal, and Compliance teams in a regulated industry.

The EDI Operations Analyst serves as the subject matter expert for electronic customer ordering, EDI connectivity, GHX integration, and hospital trading partner onboarding. Responsibilities include gathering requirements, troubleshooting transaction and order issues, analyzing process metrics, testing system changes, documenting workflows, coordinating stakeholders, training users, and supporting continuous improvement to increase electronic order adoption and reduce manual processing.

Own day-to-day office operations, inventory, food and events, guest experience, office-move logistics, recruiting coordination, onboarding and offboarding, executive calendars, business dinners, and administrative requests. The role requires strong organization, process improvement, judgment, communication, vendor management, and comfort with hands-on work in a fast-paced, in-person startup environment.

Manages professional services operations, including staffing, forecasting, capacity planning, utilization, margins, reporting, vendor management, and delivery escalations. Builds and maintains AI agents, dashboards, and internal applications that automate workflows and improve delivery visibility. Partners with engineering, finance, and delivery leadership on technical requirements, planning, organizational changes, tooling decisions, and staff training.

Owns the marketing operations strategy, systems architecture, data integrity, lead lifecycle, routing, attribution, reporting, governance, and marketing technology roadmap. Partners with sales and revenue operations, manages vendor decisions, ensures compliance, and leads the marketing operations team. The role requires strong HubSpot and Salesforce expertise, analytical judgment, cross-functional leadership, and the ability to align marketing and sales around reliable funnel definitions and performance metrics.

Supports senior leadership and company-wide business operations through calendar and travel coordination, meeting preparation, vendor administration, budget and invoice tracking, access and equipment requests, research, reporting, events, and process improvement. The role coordinates cross-functional initiatives, maintains operational records and knowledge resources, communicates with stakeholders and vendors, and manages special projects across finance, technology, sales, risk, compliance, and client operations.

Leads commercial and revenue operations for a high-volume B2B SaaS sales model. Consolidates pipeline and forecasts, analyzes bookings and sales metrics, identifies at-risk deals, removes cross-functional blockers, drives sales play adoption, and provides leadership with accurate, real-time execution visibility across regions and channels.

Leads retention operations for a high-volume B2B SaaS customer base, tracking GRR, NRR, churn, cohort health, expansion opportunities, and performance forecasts. Consolidates customer health signals, identifies at-risk cohorts, conducts root-cause analysis, and partners with customer success, product, and marketing on scalable retention and expansion initiatives. Maintains dashboards, tracks interventions, improves renewal processes, and reports actionable insights to senior leadership.

Manage the quote-to-cash revenue cycle, including government bid submissions, procurement portals, compliance documentation, contract coordination, purchase-order reconciliation, billing overages, renewals, and sales-to-delivery handoffs. The role connects Sales, Finance, Legal, and Implementation while maintaining accurate contract records and authorizing onboarding after financial requirements are met.

Leads Amplify’s enterprise business operations and transformation agenda in partnership with the COO. The role designs scalable operating models, re-engineers processes using AI and automation, aligns executives around enterprise goals, and drives complex cross-functional initiatives. Responsibilities include optimizing leadership cadence, establishing process ownership, tracking transformation ROI, resolving organizational friction, modernizing business systems, and maintaining executive business intelligence frameworks. The role requires regular presence in New York City and occasional travel.

Leads global Analytical Editorial Operations across a 150-person organization, setting strategy, operating models, budgets, quality standards, and performance measures. Drives GenAI-enabled content transformation, including Agentic Content Platform adoption and automated updating, while improving content currency, retrieval quality, customer outcomes, and operational efficiency. Partners with Product, Technology, Data Science, commercial, and editorial stakeholders; manages authors, vendors, workforce development, organizational change, and financial performance.

Oversee pre-litigation operations for a personal injury law firm, managing case managers, paralegals, and team leads. Responsibilities include workload assignment, performance management, workflow optimization, SOP development, compliance, KPI monitoring, case documentation, and cross-department coordination. The role ensures cases progress efficiently from intake through litigation while maintaining quality, productivity, and client service standards.

Provides administrative and operational support to financial advisors and investment clients. Responsibilities include preparing new account documentation, resolving account inquiries, coordinating client meetings, tracking rollovers and transfers, supporting cash management and required minimum distribution outreach, processing documents and unsolicited trades, and referring clients to advisors for financial guidance. The role emphasizes accurate, compliant, high-touch client service and operational efficiency.

Designs and streamlines high-volume data fulfillment workflows, automates recurring operational work, builds dashboards and analyses, and identifies process improvements. Partners with Engineering, Sales, Product, Customer Experience, and Finance to launch products, improve procedures, manage operational costs, and maintain accurate, reliable data.

Build and manage revenue operations for SDR, Solutions Consulting, and Partnerships teams. Own reporting, dashboards, pipeline analysis, operating reviews, lead routing, deal registration, workflow design, and process improvements. Partner with GTM Systems and executive leaders on strategic projects and technology roadmap priorities. Use AI and automation to accelerate analysis, surface insights, and reduce manual work while independently prioritizing competing demands.