Braid Business Operations Analyst

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

We are seeking an ambitious, highly organized and detail-oriented Business Operations Analyst to support senior leadership and a dynamic innovation-focused team at Braid. This broad role will be working closely with senior leadership and across the business. It combines executive support with business operations, project coordination, research, financial and vendor administration, and process improvement.

This is not a traditional administrative position. You will certainly manage calendars, meetings, travel and logistics, but you will also help solve operational problems, coordinate important initiatives, improve how the company works, and take ownership of projects that may span finance, technology, sales, clients, vendors and company operations.

For someone early in their career, the role provides unusual exposure to how a fintech company is built and operated and offers the opportunity to grow into broader business operations, program management or Chief of Staff-type responsibilities over time

The successful candidate will be a strong communicator, comfortable managing multiple priorities, and motivated to improve the way work gets done. 

Key Responsibilities 

• Own important operational activities and follow-ups across the company, helping ensure that commitments, decisions and projects move forward.
• Coordinate calendars, meetings, and logistics for senior leadership, including in-person and virtual meetings. 

• Arrange travel and prepare meeting materials, presentations, agendas, and other supporting documents. 

• Communicate with internal stakeholders, clients, consultants, vendors, and other contacts in a professional and responsive manner. 

• Process team and consultant requests for security access, equipment, software, and services. 

• Track budgets, invoices, vendors, registrations, subscriptions, and help maintain accurate operational records. 

• Cooridinate vendor activities, including onboarding, contract preparation, invoice coordination, and communication with vendor contacts. 

• Maintain organized company information, client materials, contact data, meeting notes, and knowledge base. 

• Work across finance, strategy, risk, compliance, technology, and other functions to navigate company processes and get things done. 

• Prepare presentations, proposals, research, reports, and other materials for leadership, client, sales, and internal discussions. 

• Help coordinate company events, conferences, customer meetings, and initiatives, including registrations, communications, materials, and vendor logistics. 

• Identify opportunities to improve processes, organization, documentation, and team efficiency. 
• Take ownership of miscellaneous operational problems and special projects as the company grows.

Qualifications and Experience 

• Bachelor's degree in Business, Finance, Economics, or a related field preferred. 

• One to three years of experience in business operations, executive support, project coordination, cosulting or a related role. 

• Outstanding organizational skills, attention to detail, and ability to independently prioritize multiple responsibilities. 

• Excellent written and verbal communication skills and a professional, service-oriented approach. 

• Ability to manage deadlines and adapt to changing priorities in a fast-paced, collaborative environment. 

• Strong Proficiency in Microsoft 365, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint. 

• Comfort working with data, budgets, reports, presentations, and process documentation. 
• Interest in learning new technology and using tools, including AI, to make work more efficient.
• Positive, flexible, and solutions-oriented mindset with an interest in making processes more effective. 

Nice to Have 

• Experience with a CRM, event management platform, or other business operations system. 

• Experience or interest in product development, innovation, AI, design, technology, or process improvement. 

• Experience in a startup, fintech, financial services or another regulated industry. 

Why This Role

This role is designed for someone who wants broad exposure early in their career rather than a narrowly defined job. You will work closely with Braid company leadership, see how decisions get made, and gain experience across many of the functions required to build and scale a fintech business.

As Braid grows, we expect the role to grow as well, with opportunities to take ownership of increasingly significant operational projects and processes.

Salary Range

MA: $80,000 - $120,000 base salary + annual target bonus

NY/NJ: $8,000 -$125,000 + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.