Top Entry Level Customer Success Jobs in Madison, WI

The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.

The Traveling Training and Development Specialist will provide onsite training to clinic staff, develop training materials, assist with orientation, and maintain records of training conducted. They will collaborate with other departments and suggest improvements for training processes, ensuring compliance and effective transition training across clinics.

The Customer Assurance associate audits assembly processes and products for quality. Responsibilities include monitoring end-of-line products, supporting quality initiatives, and assisting in quality improvement. The role demands adaptability, strong communication, and problem-solving skills, and focuses on delivering high-quality service to customers.

The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.

As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.

The Customer Support Specialist at Zipline will provide first-class customer service by responding to customer inquiries via chat and email, escalating technical issues, collaborating with team members, and assisting in training new hires. They will also identify common problems and gather customer feedback for product improvements.

The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.