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Top Remote Senior Level Customer Success Jobs in Rochester, NY

238+ Job Results
7 Days Ago
USA
Remote
244 Employees
91K-133K Annually
Senior level
244 Employees
91K-133K Annually
Senior level
Software
The Enterprise Customer Success Consultant at SeekOut will manage the entire customer journey for the Grow platform, focusing on onboarding, training, retention, and product adoption. They will track success metrics, lead customer transitions, and provide consulting for continuous improvement.
7 Days Ago
United States
Remote
1,444 Employees
Senior level
1,444 Employees
Senior level
Information Technology • Software
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
7 Days Ago
US
Remote
3,470 Employees
101K-187K Annually
Senior level
3,470 Employees
101K-187K Annually
Senior level
Software • Automation
The Technical Quoting Specialist will oversee the end-to-end installation process and financial analysis for project deployments while collaborating with Sales and Engineering teams. Key responsibilities include evaluating service costs, analyzing data for improvement, and maintaining effective communication across departments.
7 Days Ago
3 Locations
Remote
80 Employees
Senior level
80 Employees
Senior level
Big Data • Information Technology • Software • Database • Analytics
As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
7 Days Ago
United States
Remote
30 Employees
110K-140K Annually
Senior level
30 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
7 Days Ago
USA
Remote
101 Employees
Senior level
101 Employees
Senior level
Marketing Tech • Social Media • Analytics
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
Top Benefits:
401-K
Company Outings
Dental Insurance
+9 More
7 Days Ago
United States
Remote
1,348 Employees
Senior level
1,348 Employees
Senior level
Marketing Tech • Software
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
7 Days Ago
United States
Remote
1,029 Employees
Senior level
1,029 Employees
Senior level
Marketing Tech
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
7 Days Ago
United States
Remote
120 Employees
Senior level
120 Employees
Senior level
Retail • Software
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
7 Days Ago
United States
Remote
16 Employees
120K-160K Annually
Senior level
16 Employees
120K-160K Annually
Senior level
Artificial Intelligence • Information Technology • Software
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
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