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Top Remote Senior Level Customer Success Jobs in Rochester, NY

237+ Job Results
3 Days Ago
United States
Remote
2,500 Employees
Senior level
2,500 Employees
Senior level
Information Technology • Productivity • Software
The Customer Solutions Manager will build relationships with Vonage’s API customers, ensuring they are effectively utilizing the communication solutions provided. Responsibilities include defining success plans, educating customers, monitoring progress, identifying upsell opportunities, and resolving technical issues. The role requires strong organizational skills and the ability to engage with multiple accounts simultaneously.
3,080 Employees
Senior level
Insurance
The Client Executive is responsible for developing and managing relationships with large, complex clients, providing risk management solutions and insurance strategies. This role involves negotiating with insurance carriers, conducting annual program reviews, and coordinating client team services to exceed expectations. The ideal candidate should possess deep understanding of risk and insurance along with strong communication and analytical skills.
3 Days Ago
United States
Remote
130 Employees
Senior level
130 Employees
Senior level
Software
The Enterprise Customer Success Manager is responsible for fostering long-term relationships with large customers, enhancing product adoption, managing renewals, and acting as a liaison between customers and internal teams. This role involves strategic advisory, problem-solving, and contributing to customer engagement strategies, while also partnering with sales teams to align on account strategies and ensure customer needs are met.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+39 More
3 Days Ago
United States
Remote
309 Employees
Senior level
309 Employees
Senior level
Software
The Content & Copywriting Specialist at Appspace will create and refine various written content, collaborate on SEO optimization, analyze content performance, and stay informed on industry trends. This role emphasizes a blend of creativity and data insights to support marketing objectives and enhance brand presence.
4 Days Ago
USA
Remote
71 Employees
Senior level
71 Employees
Senior level
Information Technology • Consulting
The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.
4 Days Ago
USA
Remote
89 Employees
Senior level
89 Employees
Senior level
Other
As an Enterprise Customer Success Manager at Rentable, you will enhance customer relationships, drive growth and retention, manage a portfolio of enterprise clients, identify opportunities, and collaborate with cross-functional teams to meet client needs and achieve business goals. You will also mentor junior team members and ensure compliance with best practices while consistently meeting performance indicators.
Top Benefits:
Remote Work Program
4 Days Ago
USA
Remote
70 Employees
Senior level
70 Employees
Senior level
Real Estate
As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise and large mid-market customers, focusing on customer adoption, retention, and growth. You will develop relationships with key stakeholders, provide actionable insights and data analysis, and work with cross-functional teams to meet customer needs. Your role includes mentoring entry-level CSMs and ensuring compliance with best practices while achieving set goals.
5 Days Ago
USA
Remote
75 Employees
130K-150K Annually
Senior level
75 Employees
130K-150K Annually
Senior level
Artificial Intelligence • Enterprise Web • Insurance • Machine Learning
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+33 More
5 Days Ago
4 Locations
Remote
139 Employees
Senior level
139 Employees
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.
5 Days Ago
USA
Remote
3,494 Employees
Senior level
3,494 Employees
Senior level
Artificial Intelligence • Big Data • Machine Learning
The Senior Client Solutions Partner at Quantiphi will create and implement go-to-market strategies, build and lead a sales team, develop key relationships with clients and partnerships especially with Google, and own the sales process from discovery to deal closure while enhancing operational efficiencies.
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