Top Remote Senior Level Customer Success Jobs in Rochester, NY

Own the relationship for key customer accounts, drive adoption and business needs, serve as primary point of contact for customers, anticipate and address customer needs, ensure customer satisfaction and value realization, commit to achieving team KPIs.

As a Senior Customer Success Manager at AppOmni, you will be responsible for engaging and enabling AppOmni’s largest customers, driving the full customer lifecycle, and ensuring customer success. You will build strong relationships, drive product adoption, and act as a trusted advisor on the AppOmni product. Your focus will be on customer satisfaction and retention, as well as collaborating with internal teams to enhance customer experience.

The Client Solutions Partner leads customer engagement, drives business development, and manages complex sales cycles. They build executive relationships, understand client needs, and work with GTM teams to maximize business opportunities. The role requires a blend of data expertise and account management skills to deliver valuable solutions to enterprise customers.

The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.

DTEX Systems is seeking a Customer Success Manager to drive customer satisfaction and account growth. Responsibilities include account management, customer support, upselling, and advocating for customer needs within the organization.

As a Customer Success Manager, you will build and maintain long-term relationships with a portfolio of customer accounts, guide customers through their journey, lead onboarding processes, track key metrics, identify expansion opportunities, monitor account health, and advocate for customer needs within the company.

The Client Partner develops and manages client relationships to achieve revenue targets by selling Dow Jones products, enhancing client satisfaction and retention through effective management and collaboration with internal teams.