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Top Remote Senior Level Customer Success Jobs in Rochester, NY

292+ Job Results
19 Days Ago
USA
Remote
600 Employees
5-7 Years of Experience
600 Employees
5-7 Years of Experience
Software
Seeking a Digital Experience Manager to engage with customers in transforming their digital experiences. Responsible for driving change, advising customers on utilizing the Bloomreach platform for business value, and collaborating with internal teams to deliver innovative ideas and value to customers.
Top Benefits:
401-K
Health Insurance
Paid Holidays
+2 More
19 Days Ago
2 Locations
Remote
205 Employees
110K-120K Annually
5-7 Years of Experience
205 Employees
110K-120K Annually
5-7 Years of Experience
Security • Software
The Sr. Manager Enablement, Client Experience will develop and execute strategies to empower Client Success teams, enhance client experiences, reduce churn, and drive satisfaction. Responsibilities include strategy development, training programs, process improvements, and managing client success tools and technologies.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+46 More
20 Days Ago
USA
Remote
750 Employees
150K-175K Annually
7+ Years of Experience
750 Employees
150K-175K Annually
7+ Years of Experience
Healthtech • Software
The Client Renewal Executive manages the contract renewal process for Direct Client Services at bswift, overseeing negotiations and ensuring successful execution. They collaborate with internal stakeholders, monitor contract performance, drive client retention, and maintain compliance with company standards while staying informed about industry trends.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+15 More
20 Days Ago
USA
Remote
160 Employees
75K-130K Annually
5-7 Years of Experience
160 Employees
75K-130K Annually
5-7 Years of Experience
Payments • Software • Financial Services
As a Senior Partner Implementation Specialist, you will lead partner onboarding to the Banking as a Service platform, guiding them through data integration and providing ongoing support. You will collaborate with various teams to streamline processes, manage multiple engagements, and ensure effective communication of product roadmaps and expectations.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+11 More
20 Days Ago
United States
Remote
1,421 Employees
5-7 Years of Experience
1,421 Employees
5-7 Years of Experience
Fitness • Professional Services
The Client Success Manager will oversee the onboarding and management of enterprise clients, ensuring they maximize the value of FranklinCovey's learning and development resources. Responsibilities include conducting business reviews, building strong client relationships, providing training, advocating for solutions, and contributing to client renewal and expansion strategies through engagement monitoring and support.
20 Days Ago
United States
Remote
5-7 Years of Experience
5-7 Years of Experience
eCommerce • Retail
The Customer Engagement Client Lead will work with client CRM and Marketing teams to develop and execute Customer Engagement workplans. Responsibilities include analyzing customer data, improving personalized offers, resolving customer issues, and coordinating with internal teams to enhance customer experiences.
20 Days Ago
USA
Remote
986 Employees
7+ Years of Experience
986 Employees
7+ Years of Experience
Information Technology
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
20 Days Ago
United States
Remote
160 Employees
5-7 Years of Experience
160 Employees
5-7 Years of Experience
Information Technology
The Human Capital Senior Transactions Specialist is responsible for handling personnel processes including onboarding, maintaining personnel records, verifying compliance with HR policies, and assisting employees with pay-related queries. This role also involves auditing hiring processes and ensuring accuracy in documentation.
21 Days Ago
United States
Remote
63 Employees
5-7 Years of Experience
63 Employees
5-7 Years of Experience
Internet of Things • Robotics • Software
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
21 Days Ago
United States
Remote
37 Employees
120K-180K Annually
5-7 Years of Experience
37 Employees
120K-180K Annually
5-7 Years of Experience
Information Technology
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
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