Get the job you really want

Top Remote Senior Level Customer Success Jobs in Rochester, NY

238+ Job Results
7 Days Ago
United States
Remote
16 Employees
120K-160K Annually
Senior level
16 Employees
120K-160K Annually
Senior level
Artificial Intelligence • Information Technology • Software
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
8 Days Ago
US
Remote
1,689 Employees
Senior level
1,689 Employees
Senior level
Information Technology
As a Carline Specialist / Virtual Technician, you will provide technical assistance to automotive technicians across the US and Canada, focusing on diagnostics and repairs. You will utilize your expertise in vehicle systems, help document calls, and ensure accurate repairs, all while using various communication methods.
8 Days Ago
USA
Remote
83 Employees
Senior level
83 Employees
Senior level
Software
The Customer Success Manager at Pulley will lead customer relationships, enhance product usage, ensure retention, gather feedback for improvements, and collaborate with other teams to deliver solutions. The role involves a proactive approach to account management in a SaaS environment, focusing on customer experience and problem-solving.
8 Days Ago
USA
Remote
105 Employees
120K-150K Annually
Senior level
105 Employees
120K-150K Annually
Senior level
Edtech • HR Tech • Software
The Enterprise Customer Success Manager at WorkRamp manages high-value customer accounts, builds relationships, drives product adoption, handles renewals, and collaborates with the product team. This role requires strong communication skills and experience in managing enterprise accounts.
8 Days Ago
USA
Remote
67 Employees
95K-140K Annually
Senior level
67 Employees
95K-140K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology
As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.
8 Days Ago
USA
Remote
358 Employees
Senior level
358 Employees
Senior level
Software
The Technical Integration Specialist - API is responsible for providing advanced technical support for customer and vendor API integrations, resolving issues, educating stakeholders, and collaborating with development teams to enhance integration efficiency.
8 Days Ago
United States
Remote
129 Employees
Senior level
129 Employees
Senior level
Information Technology • Travel
As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.
8 Days Ago
2 Locations
Remote
62 Employees
130K-150K Annually
Senior level
62 Employees
130K-150K Annually
Senior level
Marketing Tech • Software
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
8 Days Ago
USA
Remote
1,557 Employees
115K-128K Annually
Senior level
1,557 Employees
115K-128K Annually
Senior level
Healthtech • Software
The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.
8 Days Ago
3 Locations
Remote
34 Employees
72K-114K Annually
Senior level
34 Employees
72K-114K Annually
Senior level
Software
As an Onboarding Manager, you will oversee the onboarding process for new customers, ensuring smooth product adoption and integration with Siteline. You will monitor key performance indicators like time-to-first-value and customer satisfaction while collaborating with internal teams to enhance the customer experience.
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size