Top Remote Senior Level Customer Success Jobs in Rochester, NY

The Customer Success Enablement Manager focuses on creating and executing strategic enablement programs to enhance the skills of the Customer Success team. Responsibilities include designing engaging training modules, leading onboarding programs, maintaining alignment with business goals, and maximizing customer retention. They utilize data to monitor training effectiveness and develop assessments.

The Senior Customer Success Manager will oversee strategic planning and implementation for high-value customers, ensuring they achieve maximum ROI. Responsibilities include improving customer engagement, onboarding, and collaboration with leadership to enhance service delivery and product adoption, ultimately leading to customer retention and revenue growth.

As a Customer Success Architect, you will engage with enterprise clients to enhance adoption and value realization of Pulumi’s solutions, offering technical guidance and support. Your role includes managing customer relationships, driving revenue growth through successful deployments, and collaborating with internal teams to align customer needs with product development. You will also conduct training and enablement sessions, ensure customer satisfaction, and contribute to the overall success of accounts.

The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.

The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.

As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.

The Senior Customer Success Manager at Cyara will be responsible for building and maintaining relationships with enterprise customers, ensuring they receive ongoing value from Cyara’s solutions. This role includes negotiating renewals, facilitating customer journeys, and communicating ROI to stakeholders.