Top Remote Senior Level Customer Success Jobs in Rochester, NY

The Client Partner develops and manages client relationships to achieve revenue targets by selling Dow Jones products, enhancing client satisfaction and retention through effective management and collaboration with internal teams.

The Senior Integration Specialist will design and integrate technology infrastructure for the 26CT program, ensuring seamless operation of various IT solutions and systems. Responsibilities include developing test strategies, conducting gap analyses, and working with stakeholders to meet operational needs. They will focus on performance testing and automation, employing various tools and methodologies to validate system reliability.

The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.

The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.

The Client Success Leader manages client relationships, ensuring satisfaction and value delivery. This role focuses on optimizing client experiences, collaborating with internal teams, and driving growth through strategic planning and operational improvements. Responsibilities include managing contracts, presenting client reviews, and monitoring solution performance.

The Total Rewards - Senior Client Manager will assist Mid-Market and Large Group clients by providing optimal employee benefit programs and service administration. The role requires strong communication and project management skills to build relationships and manage client accounts effectively in a fast-paced, tech-driven environment.

The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.