Top Remote Senior Level Customer Success Jobs in Atlanta, GA

The Customer Success Architect collaborates with customers, partners, and product teams to ensure customers achieve their goals. Responsibilities include advising on technical best practices, capturing product feedback, identifying new use cases, and cultivating customer references.

The Strategic Customer Success Manager serves as the key contact for large accounts, aiming to maximize value for customers, drive outcomes, and enhance user experience. Responsibilities include managing customer relationships, leading project management tasks, negotiating contracts, and collaborating with internal teams to advocate for customer needs.

You will oversee sales support platforms and training, provide technical assistance, lead improvements to demo environments, manage RFP knowledge bases, and collaborate with RevOps and Enablement on Sales Tech Stack initiatives.

The Senior Customer Success Manager will manage FMCG clients, providing strategic guidance on leveraging customer insights. Responsibilities include relationship management, assessing client needs, conducting workshops, monitoring customer health, and identifying growth opportunities to ensure customer satisfaction and renewal.

The Senior Manager of Client Engagement at Mursion will drive behavior change across large organizations. Responsibilities include collaborating with senior leaders at Fortune 500 clients, developing strategies for product delivery, and coaching team members. The role requires strong management and client relationship skills, with an emphasis on strategic project execution and partnership enhancement.

The Client Relationship Manager will maintain and foster client and advisor relationships, manage a caseload of full-service partners, and ensure compliance with AFS policies and regulations while consulting on plan operations. Responsibilities include reviewing transactions, testing, and filing forms.

The Senior Customer Success Manager at Vercel will manage Enterprise accounts, ensuring customer satisfaction and retention while driving value through product adoption and collaboration. The role entails onboarding customers, setting success criteria, resolving issues, and identifying expansion opportunities, with a strong emphasis on developing relationships and improving customer ROI.