Top Operations Jobs

Provides on-site IT administration for an Air Force comptroller squadron, including workstation deployment, patching, hardware lifecycle management, financial application support, telecommunications, VTC systems, inventory control, user training, and reporting. Troubleshoots software, database, operating system, and server issues while maintaining systems under Air Force configuration and cybersecurity standards.

Entry-level analysts support investment operations across market, client, and control functions. They execute workflows, investigate exceptions, analyze operational data, maintain controls, create reports and dashboards, and recommend process improvements. The role involves collaboration with portfolio management, trading, sales, technology, and external providers, with exposure to automation, workflow modernization, and AI-enabled solutions. Candidates must complete an associate or bachelor’s degree by the July 2027 start date and work full-time.

Early-career analysts support investment operations across market, client, and control functions. Responsibilities include executing workflows, reconciling cash and positions, resolving exceptions, analyzing operational data, maintaining controls, building reports and dashboards, and improving processes through automation, workflow redesign, and AI-enabled solutions. Analysts collaborate with investment, technology, product, and external stakeholders while developing expertise in investment management operations.

Leads global Wind Services strategy deployment, operational planning, performance measurement, and high-stakes commercial renegotiations. Partners with Finance, Legal, Commercial, Operations, Product, and executive leaders to improve contract terms, profitability, and execution across a $2 billion global P&L. Develops regional strategy playbooks, investment analyses, operational frameworks, KPIs, and executive updates. Requires experience in commercial operations, strategic planning, or complex contract management, with expertise in service agreements and renewable energy commercialization preferred.

Leads check-operations process implementation, documentation, monitoring, reporting, exception resolution, risk identification, and continuous improvement. Develops and delivers staff training, coordinates procedure reviews with subject matter experts and leaders, analyzes operational trends, and communicates process changes. The role requires check-processing knowledge, regulatory awareness, strong Microsoft 365 skills, attention to detail, and the ability to manage small-scale projects independently.

Lead and coach a customer service operations team supporting advisors, clients, and business partners. Manage workloads, resolve complex service issues, monitor transaction accuracy and call-quality metrics, and promote process improvements. Provide performance feedback, develop employees, and contribute subject matter expertise to cross-functional initiatives that improve customer experience and operational effectiveness.

Leads the information systems support team, managing help desk operations, escalations, ticket performance, documentation, and staff development. Oversees Microsoft 365, business applications, devices, networks, VPNs, email security, and endpoint protection. Evaluates and deploys AI productivity tools, establishes responsible-use policies, trains employees, and identifies automation opportunities. Supports CRM, ERP, mobile applications, payroll integrations, web hosting, databases, and vendor relationships.

Supports agents, clients, and client services teams through calendar management, scheduling, travel coordination, event logistics, client communications, accounting paperwork, invoicing, reporting, presentations, database maintenance, and executive administrative assistance. The role also handles confidential personal matters, supports basketball-related events, coordinates client needs, and contributes to marketing and new business development. Flexibility for nights and weekends, strong organization, communication, discretion, and sports-business interest are required.

Own cross-business priorities, projects, deadlines, follow-through, stakeholder communications, executive correspondence, project-management systems, dashboards, calendar management, meeting preparation, and domestic and international travel logistics. The role also supports office operations, evaluates tools, creates processes, and serves as a proactive liaison for investors, executives, government officials, and external partners.

Own day-to-day operations for advisor referral and partnership programs, including inquiries, issue resolution, onboarding, escalations, and cross-functional coordination. Maintain service quality as programs scale by tracking volumes, turnaround times, and recurring issues, while identifying process gaps and driving operational improvements. The role requires advisor-facing communication, analytical reporting, and knowledge of wealth management and compliance-sensitive referral processes.

Owns revenue forecasting, weekly revenue rollups, POS performance, channel inventory, pricing analysis, supply-demand alignment, and executive business reviews. The role analyzes market, customer, booking, inventory, and pricing data to identify risks and opportunities, develop scenarios, improve forecast accuracy, and drive cross-functional mitigation actions. It supports annual operating plans and long-term strategy while communicating actionable recommendations to Sales, Finance, Supply Chain, and leadership.

Leads the Consumer Digital product operating model, governance, planning processes, performance metrics, and operating cadence. Oversees budget and workforce planning, recruiting, onboarding, communications, culture, and a program management team. Partners with senior leaders across product, technology, design, analytics, and business functions to improve decision-making, accountability, delivery effectiveness, and organizational performance. Advises executives on operating-model decisions, tradeoffs, execution risks, and transformation opportunities.

Coordinates administrative and plant operations, including invoice and purchase order processing, HR support, inventory reporting, month-end finance activities, shipping documentation, and general office support. Maintains records, updates reports, reconciles shipping documents in Sage, supports onboarding and payroll processes, and coordinates communication among accounting, finance, HR, AR, and plant teams.

Delivers reporting, dashboards, forecasting, staffing analyses, compensation reporting, and executive presentations supporting sales, marketing, and leadership decisions. Maintains standardized reporting processes, analyzes KPIs, ensures data accuracy across systems, supports staffing and recruiting forecasts, and uses tools such as Excel, Cognos, Hyperion, SharePoint, and AI to improve operational efficiency.

Leads regional technical payment-acceptance operations across Latin America, the Caribbean, and Mexico. Manages a distributed team, translates global strategy into market plans, diagnoses and remediates acceptance failures, and coordinates cross-functional initiatives with payment ecosystem partners. Establishes monitoring, KPIs, controls, playbooks, and governance while influencing senior stakeholders and developing team capability. Requires fluent Spanish and English, extensive payment operations experience, and approximately 15% travel.

Supports business banking clients and internal teams with treasury management products, deposit accounts, electronic banking services, onboarding, installation, troubleshooting, training, compliance documentation, audits, and ongoing customer service. Participates in client presentations, joint sales calls, cross-selling initiatives, committee work, technology testing, and process improvement. Requires strong communication, organization, analytical, technical troubleshooting, and customer service skills.

Analyzes revenue and sales operations data, develops dashboards and executive reporting, supports forecasting, pipeline management, territory and quota planning, and sales compensation administration. Partners with sales, finance, marketing, and cross-functional teams to improve performance, data quality, and operational workflows. The role uses Salesforce, Excel, Domo, and other BI tools to provide insights into revenue growth, funnel effectiveness, bookings, and sales performance.

College interns gain hands-on transit operations experience through office and field assignments across bus and rail operations, safety, engineering, IT, planning, police, and business functions. Duties include analyzing data, preparing reports and presentations, researching information, identifying issues, participating in meetings and training, and supporting departmental projects. Fieldwork may involve public interaction, transit facilities, railroad tracks, tools, equipment, and Metro vehicles. The internship lasts up to 13 weeks and is supervised by department leadership.

Processes and researches sent and received wire transfers while handling high-volume customer and banker inquiries. Opens investigation cases, assists with wire recalls, cancellations, and returns, interprets data to resolve exceptions, and coordinates with investigations, production, product, compliance, and fraud teams. Provides accurate customer service while following operational policies, procedures, and regulatory requirements in a fast-paced environment.

Supports back-office securities custody operations, including settlement processing, transaction monitoring, exception research, escalations, account and product oversight, and adherence to service-level deadlines. The role also handles internal inquiries, risk controls, process improvements, special projects, and operational efficiency initiatives while maintaining accuracy, compliance, and effective teamwork.

Processes moderately complex investment transactions, reconciliations, settlements, account openings, and asset transfers. Supports Merrill branch offices and clients through onboarding, transition tracking, issue resolution, and compliance with operational procedures. Facilitates client and advisor meetings, trains team members, manages documentation, identifies risks and process improvements, and handles transactions with medium to high monetary impact. The role requires extensive travel to branch offices and flexibility in work hours.

Own and optimize Pangram’s HubSpot CRM, revenue workflows, forecasting, dashboards, analytics, and data hygiene. Analyze pipeline performance and identify growth opportunities while partnering across Sales, Marketing, Finance, and Operations. Translate business needs into scalable automations, reduce administrative work, and provide analytical support for business reviews, executive meetings, and investor updates. This is a full-time, on-site role in Brooklyn.

Lead systematic trading operations across global markets, ensuring reliable trading systems, execution processes, monitoring, controls, and operational infrastructure. Automate workflows, reduce costs, manage broker and custodian relationships, and coordinate with research, technology, risk, compliance, and finance teams. Oversee trade lifecycle activities, settlement, connectivity, transaction costs, and execution quality while scaling operations across asset classes.

Oversee branch operations, service delivery, safety, policy compliance, sales initiatives, and staff performance. Support the Branch Manager in achieving financial and productivity objectives, while coaching employees, maintaining customer service standards, and ensuring efficient processes. The role supervises inside sales representatives, drivers, and other branch personnel, requiring leadership, operational, customer service, construction rental industry knowledge, Microsoft Office proficiency, and a valid driver's license.

Leads global market-to-order governance operations, including pricing strategy, margin guardrails, compliance evidence, approvals, executive reporting, and process automation. The role partners with finance and business groups to standardize governance, improve transparency, support SOX compliance, and drive continuous improvement across international operations.