Top Operations Jobs

Own and scale Mochi Health’s provider referral program as a general manager. Responsibilities include business strategy, unit economics, provider prospecting and negotiation, offer design, patient migration operations, care navigator team leadership, executive reporting, and workflow automation. The role partners cross-functionally with Product, Engineering, Clinical Operations, Insurance, Marketing, Finance, Legal, and Provider Recruiting to build a measurable, economically sustainable business line.

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Supports proxy voting operations for BlackRock Active Investment Stewardship, including onboarding portfolios, maintaining voting platforms, troubleshooting with vendors and custodians, implementing controls and reconciliations, generating client reports, and ensuring regulatory and client obligations are met. The role also partners with voting analysts, portfolio managers, and internal stakeholders on operational improvements and strategic projects.

Provides onsite technology support for enterprise users across Windows PCs, Macs, and mobile devices. Monitors systems and alerts, manages incidents and operational processes, documents troubleshooting procedures, supports endpoint management and business controls, and assists with scripting and automation. The role focuses on resolving technical issues, improving user experience, restoring services quickly, and driving operational efficiency through effective communication and collaboration.

Monitors and operates mainframe technologies in a 24/7 managed services environment. Provides tier-1 technical support, investigates alerts and incidents, documents issues, escalates problems, and coordinates with customers, suppliers, and internal teams. Reviews operational data to identify trends, improves support processes, designs practical solutions, and supports service recoveries and projects while meeting SLAs and compliance requirements.

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Provide remote and in-person technical support for Windows and Mac laptops, mobile devices, passwords, software, and hardware. Resolve tickets, calls, and chats using remote access tools and ServiceNow, escalating issues when needed. Support first-call resolution and assist with onboarding and training new technical support agents.

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Leads the global operational lifecycle for Kinexys and eWallet, including payment processing, settlements, investigations, reconciliations, exception management, client servicing, controls, and incident response. Defines operating strategy, governance, metrics, capacity plans, and scalable operating models. Drives operational transformation, automation, readiness for new products and regulatory requirements, risk management, audit support, remediation, and continuous improvement while leading geographically distributed teams and cross-functional stakeholders.

Own global go-to-market revenue planning and sales productivity operations. Build capacity, funnel conversion, quota, attainment, and productivity models; manage planning calendars, target setting, quota rollouts, and operating reviews. Advise Sales, FP&A, Strategy, and senior leadership while partnering on incentive design and operational efficiency through analytics, CRM, reporting platforms, and generative AI.

Build and scale Gusto’s Growth operations function by identifying high-leverage opportunities, applying attribution, LTV, and experimentation rigor, and creating shared planning and prioritization mechanisms across Growth, Product, and GTM. Serve as a strategic advisor to leadership, automate operating workflows with AI, align teams around shared outcomes, and potentially build and lead a team as scope expands.

Lead enterprise strategy development, capital allocation, financial modeling, market analysis, and cross-functional execution for defense technology initiatives. Support strategic planning, evaluate portfolio and investment tradeoffs, develop business cases, drive acquisition and integration efforts, establish performance cadences, and resolve execution bottlenecks. Partner with senior stakeholders across a technology-driven organization to translate strategic priorities into measurable growth and operational outcomes.

Lead enterprise strategy, capital allocation, financial modeling, and cross-functional execution for defense technology growth. Evaluate portfolio investments, market opportunities, and risk-adjusted returns while translating strategic priorities into measurable operating plans. Lead acquisition and strategic investment integration, establish governance and performance cadences, track synergies, resolve bottlenecks, and influence senior stakeholders across technical and business functions.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Supports financial partnership operations across banking, payment, and financial institution partners. Responsibilities include partner onboarding and due diligence, regulatory and scheme requirement tracking, escalation triage, process improvement, cross-functional change management, reporting, partner governance, scorecards, QBRs, and operational dashboards. The role helps expand into new markets while maintaining compliance, efficiency, and strong partner relationships.

Responds to internal and external client inquiries, processes client transactions and legal or compliance documentation, maintains accurate CRM and client portal data, and sends standardized investor communications. The role requires strong attention to detail, organization, communication, multitasking, data management, and proficiency with Microsoft Office. Prior alternative investment experience is preferred but not required.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Leads commercial finance and revenue operations for provider recruitment and PCP/EAP businesses. Builds forecasting, pipeline management, data models, reporting infrastructure, dashboards, governance, and AI-enabled GTM workflows. Partners across Sales, Marketing, Customer Success, Finance, Product, and Operations to improve planning, territory allocation, capacity management, executive reporting, and scalable operating processes.

Supports creator and partner programs through scaled support, education, communications, event coordination, budget and payment operations, documentation, and cross-functional workflow management. The role owns operational workstreams, tracks timelines and deliverables, coordinates issue escalations, maintains processes and resources, and identifies opportunities for automation and efficiency improvements across the Partnerships organization.

Administer and support financial systems, workstations, peripherals, telecommunications, and VTC equipment at Moody AFB. Install, configure, patch, troubleshoot, and upgrade PCs and enterprise financial applications, resolve software and infrastructure issues within required response times, manage mobile devices and inventory, and coordinate with Air Force financial, communications, and service desk organizations.

Provides on-site IT administration for an Air Force comptroller squadron, supporting workstations, peripherals, telecommunications, conference systems, and specialized financial applications. Manages hardware lifecycle, IT inventory, configuration standards, patching, troubleshooting, software upgrades, user training, and monthly reporting. Requires U.S. citizenship, Security+ certification, workstation and enterprise application support experience, and the ability to obtain and maintain a Secret clearance.

Provides on-site IT and financial systems administration for an Air Force comptroller squadron. Supports workstation setup, patching, hardware lifecycle management, specialized financial applications, telecommunications, mobile devices, VTC equipment, inventory tracking, user training, and technical reporting. Resolves software, database, operating system, and server issues within required timelines while maintaining DoD and Air Force configuration and cybersecurity standards.

Provides on-site IT administration for an Air Force comptroller squadron, supporting workstations, peripherals, telecommunications, mobile devices, VTC systems, financial applications, inventory, cybersecurity configurations, troubleshooting, user training, and technology lifecycle management. The role administers applications including DEAMS, DTS, CRIS, DJMS, IAPS, JOCAS, and ADVANA while resolving hardware, software, database, operating system, and server issues. It also manages IT assets, reporting, procurement recommendations, and compliance with Air Force and DoD standards.

Provides on-site IT administration for an Air Force comptroller squadron, including workstation deployment, patching, hardware lifecycle management, financial application support, telecommunications, VTC systems, inventory control, user training, and reporting. Troubleshoots software, database, operating system, and server issues while maintaining systems under Air Force configuration and cybersecurity standards.