Top Operations Jobs

Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.

Contract Workforce Management analyst responsible for administering and optimizing Assembled, producing volume and staffing forecasts, building and refining agent schedules across channels, and monitoring/improving SLA performance both in real time and historically. Works independently with operations leadership to align schedules to demand and drive SLA improvements.

Support branch customer experience by processing and approving teller transactions, resolving teller-line operational issues, promoting digital solutions, assisting the branch manager with operations and scheduling, identifying potential fraud, and escalating customer concerns while following bank policies and risk controls.

Process and approve teller transactions, support customer experience and digital adoption, complete operational tasks while minimizing risk, assist branch manager with scheduling and operations, resolve teller-line issues, escalate complaints, and motivate staff to meet business objectives and compliance requirements.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead global workplace technology and end-user support strategy across desktop, field support, and TechBar. Drive automation, self-service, and ITSM improvements; govern KPIs/SLAs/CSAT; manage large, dispersed teams and contingent workers; oversee Microsoft 365 platforms, enterprise asset and mobility programs, vendor and financial stewardship; provide executive reporting and serve as senior escalation for critical issues.

The Senior Director will optimize marketplace operations, manage incident lifecycles, and lead a team to drive growth and data reliability.

Lead end-to-end dispute operations across marketplace, fulfillment, and lending: manage chargebacks, representment, buyer/seller adjudication, regulatory error-resolution, vendor relationships, and team performance. Optimize win-rates, meet network SLAs, maintain audit-ready records, and drive metrics and root-cause reductions with Product, Payments, and Fraud.

Lead and scale internal IT support, manage day-to-day ticketing and SLAs, improve processes, tooling, and automation, oversee identity/endpoint/security practices, build documentation and playbooks, and partner cross-functionally to align support with infrastructure and security strategy.

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.

Support Sales and Post-Sales GTM through reporting, analysis, strategic projects, playbook development, cross-functional alignment, market and competitive analysis, and success measurement to scale revenue operations.

The Manager will lead product discovery in eCommerce, managing teams to enhance the customer purchase journey through data-driven insights and cross-functional collaboration.

Drive enterprise growth by diagnosing high-leverage opportunities, owning end-to-end initiatives, and building repeatable systems, playbooks, and automation. Join a Client Strategy, Client Implementations, or Compliance team to scale integrations, deepen client relationships, or turn compliance into a competitive advantage.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.

Process membership and deposit accounts and manage loan funding by reviewing documentation, coordinating with internal teams, disbursing funds, and ensuring regulatory compliance. Serve as primary member contact for account opening and loan inquiries, validate eligibility and signatures to prevent fraud, and support software testing and process improvements.

Lead and develop a team of operational professionals supporting strategic partners. Manage complex client relationships, drive cross-functional process improvements, oversee strategic projects, analyze operational metrics, and deliver training. Client-facing role with approx. 25% travel and requires Spanish-English fluency.

Support branch operations and customer experience by processing teller transactions, resolving operational issues, assisting with scheduling, escalating complaints, promoting digital banking, and ensuring compliance and loss-prevention under manager guidance.

Support branch operations and customer experience by processing teller transactions, resolving operational issues, escalating complaints, assisting scheduling, promoting digital solutions, identifying fraud risks, and helping the branch meet business objectives while following policies and compliance requirements.

Support branch operations and customer experience by processing teller transactions, resolving operational issues, educating customers on digital solutions, assisting branch managers with scheduling and tasks, escalating complaints, identifying potential fraud, and ensuring adherence to risk and compliance policies.

Support branch customer experience by processing teller transactions, resolving operational issues, sharing digital/mobile banking solutions, assisting branch management with scheduling and operations, escalating complaints, and enforcing risk and compliance policies.

Lead post-sales operational strategy and execution by partnering with senior leaders, coordinating cross-functional programs, defining reporting cadences, translating business questions into analytical requirements, architecting scalable reporting frameworks, improving data quality across Salesforce/Gainsight/Tableau, and using automation and AI to simplify workflows and enable decision-ready leadership materials.

Support and deploy the Cat SOS Services digital platform: manage data uploads, troubleshoot escalated help-desk tickets, coordinate deployments and partners, create user stories and acceptance criteria, track metrics, and assist on development and cross‑unit digital projects.

Perform daily trade reconciliations and post-trade activities, investigate trade breaks, manage invoice reconciliations with exchanges and clearing firms, oversee position/trade/cash transfers, develop and optimize tools and analytical models, liaise between traders, clearing firms, accounting, and vendors, and manage ad hoc projects to improve automation and workflow.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Manage vehicle titling operations supporting asset remarketing sales: oversee title staff, vendor oversight, performance monitoring, process integrity, reporting, invoice authorization, and drive process improvements to minimize days in inventory. Role is on-site five days per week.