Top Entry Level Customer Success Jobs in Memphis, TN

The Enterprise Onboarding & Implementation Specialist will lead the onboarding process for enterprise partners by guiding them through implementation and platform adoption. Responsibilities include streamlining workflows, developing onboarding documentation, collaborating with various teams, enhancing partner satisfaction, and tracking onboarding metrics for continuous improvement.

The Customer Support Specialist assists customers throughout the loan refinance process by handling calls, addressing inquiries, and verifying information. They ensure customer satisfaction by providing accurate loan status and following up on necessary documentation to facilitate closing before the original rate expiration date.

The Strategy Associate assists with research design, analysis, and reporting on quantitative and qualitative projects. Duties involve questionnaire design, data collection planning, research proposal development, and quality assurance.

This position encourages candidates, especially those from underrepresented backgrounds, to apply for startup opportunities, emphasizing the importance of diversity and inclusion in the workplace. It invites individuals interested in startups to reach out for more information.

The Customer Success Executive is tasked with ensuring client satisfaction and retention, addressing customer issues, and facilitating communication between customers and internal teams to optimize product usage and client experience.

The Customer Success Engineer will function as a product expert in cloud security, advising customers on technical implementations, resolving queries, triaging issues, and enhancing product features. The role also involves contributing to knowledge bases and ensuring customer satisfaction in a fast-paced startup environment.

Trainee position at Nagarro