Top Tech Support Jobs

Assist clients with account questions, provide technical support, document interactions, and collaborate within an office team in a structured environment.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

Provide front-line technical support, diagnose problems, manage help desk tickets, and ensure SLAs are met while collaborating with users and IT staff.

The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.

The Enterprise Applications Specialist will configure, maintain, and administer enterprise applications, ensuring data integrity and compliance. Responsibilities include technical support, process improvements, application upgrades, user training, and collaboration with various departments.

The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.

The Technical Support Engineer assists customers with packaging technology issues, provides training, resolves mechanical/software problems, and maintains a solutions database.

Manage a technical support team to resolve customer issues with drones and related software, while ensuring high customer satisfaction and operational efficiency.

As a Technical Support Engineer at Axon, you will troubleshoot and resolve technical issues in a complex SaaS environment, collaborating with cross-functional teams to ensure operational excellence and customer satisfaction.

Provide technical support and customer service during elections, conduct equipment testing, and report progress to management in a positive work environment.

The Technical Support Agent provides initial support for a software plugin, managing and resolving customer inquiries and escalating complex issues as needed.

The role involves electrical assembly and integration, troubleshooting hardware, PCB population, and creating manufacturing documentation to support prototype builds.

The Technical Support Engineer 2 resolves complex issues in Windows and Linux environments, manages virtual infrastructures, and provides customer support while adhering to SLAs in a multi-data center setup.

The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.

As a Technical Support Engineer, you'll assist users with issues, improve documentation, and support scalable processes while gaining expertise in GitOps and Kubernetes.

The Technical Support Specialist manages customer incidents, coordinates resolution with global teams, and ensures high customer satisfaction by acting as the central contact during service disruptions.

The Technical Support Engineer will provide Level 1 support for robotic systems, troubleshooting technical issues remotely, and improving customer support processes.

Provide technical support for robotic systems, helping customers troubleshoot issues, collaborate with teams, and document solutions. Maintain knowledge base and improve support processes while achieving KPIs.

The Technical Support Analyst provides Level 2 support for technical issues, troubleshooting with customers, using tools for service activation, and ensuring high customer satisfaction. Responsibilities include analyzing CSG products, updating support tools, and performing application checks while handling customer interactions professionally.

The Technical Support Analyst provides Level 2 support, resolves technical issues, manages ticket queues, collaborates across teams, and drives process improvements while being available for shift and on-call work.

The Analyst monitors a centralized observability platform, triages alerts, coordinates incident responses, and contributes to operational improvements in a 24/7 environment.

The Group Director, Technical Support at Mavenir oversees technical support for cloud-native network solutions, ensuring customer satisfaction and service quality.

Provide technical support and customer service for equipment and services, troubleshoot issues, and assist team members in resolving problems through effective communication.

The Data Engineer will design and manage scalable data solutions, focusing on ETL pipelines, data quality, and integration for reliable analytics. They will collaborate with stakeholders to ensure data accuracy and compliance while resolving data issues and optimizing performance.

The Sr. Technical Support Specialist provides high-level IT support for C-Suite executives, ensuring seamless technology experiences, troubleshooting tech issues, and managing systems during high-stakes meetings.