Top Tech Support Jobs

The role involves resolving complex software issues for construction accounting solutions, creating support documentation, and collaborating cross-functionally.

Provide professional technical support to customers, troubleshoot issues, maintain service documentation, and contribute to team improvement initiatives.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

The Technical Support Specialist provides tier 1 & 2 support, manages Microsoft 365 administration, and ensures high-level technical service for executives. They troubleshoot hardware, software, and network issues while maintaining inventories and security protocols.

As a Technical Support Engineer, you'll troubleshoot issues, provide user support, implement fixes, and enhance customer experience through feedback and process improvements.

The Affera Mapping Specialist provides technical and clinical support for cardiac mapping systems, trains physicians, collaborates with sales teams, and promotes product usage while achieving sales goals.

Provide third-tier, customer-facing technical support: diagnose and reproduce issues, perform source-code analysis and packet captures, collaborate with Engineering and Sales, produce knowledge-base content, and offer limited on-call support to ensure timely resolution.

Provide advanced inbound technical support to sales agents/partners for downloading, troubleshooting, deploying, and educating on credit card/POS equipment and merchant systems; log calls, assist escalations, stay current on POS products, and support projects as needed.

Provide technical support and escalation for POS, e-commerce, mobile payments, and P2PE solutions. Troubleshoot hardware, gateway, and security application issues; deploy solutions via vendor portals; collaborate with Sales; manage customer tickets via phone, Salesforce, chat, and on-call shifts.

Manage and improve the technical support ticketing process using JIRA, troubleshoot desktop hardware/software and peripherals, assist with account/access issues, create support operations and invoice workflow procedures, collaborate with IT and BI/Product Support to drive process improvements and ensure SLA-driven incident resolution.

Provide phone, chat, and ticket support for Interactive Brokers' desktop, mobile, and web platforms; troubleshoot connectivity and software issues; escalate and manage wide-scale technical problems.

Provide phone, email, and screen-share technical support for Alertus hardware and software; troubleshoot networking and Windows issues, prioritize tickets in Salesforce, document cases, create Knowledge Base articles, escalate to Product Development, and assist customers with installations and recurring-issue analysis.

The Technical Support Engineer assists clients with data-related issues on Finalsite's platforms, performing troubleshooting, data processing, and software maintenance while providing excellent customer service.

The Technical Engagement Specialist addresses elevated technical issues from clients in residential and commercial sectors, ensuring exceptional service and issue resolution via phone, chat, and email.

The Technical Support Engineer resolves tier 1 ticket requests, delivers customer support, documents work, and assists with hardware setup and on-call duties.

The Manufacturing Engineer, Technical Support will aid in developing and supporting the CAR-T manufacturing process, resolving issues and contributing to quality assurance.

The Technical Support Specialist provides IT support to employees, troubleshooting issues, managing technical requests, and maintaining IT equipment while documenting processes.

Provide technical support for hardware and software, troubleshooting issues, configuring systems, and ensuring timely resolution of user problems while documenting solutions in ITSM tool.

The Associate Technical Support Specialist provides customer support, troubleshoots issues, logs interactions, utilizes software tools, and monitors service metrics while working in a hybrid environment.

Manage and lead a team of technical support specialists focused on cloud engineering, ensuring operational excellence and exceptional customer experiences through troubleshooting and automation.

Lead and strategize global technical support operations, ensuring customer satisfaction and performance optimization, while managing cross-functional collaborations and resource planning.

The Technical Support Engineer will resolve complex technical issues for customers in a fast-paced environment, providing excellent support and fostering customer satisfaction while mastering the Salesforce Platform.

As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.

Manage operations and enablement for the technical support team, optimizing processes, training, tools, and data analysis to enhance customer experience.

The role involves providing technical support for security solutions, troubleshooting, training partners, and collaborating with engineering to resolve issues.