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Top Tech Support Jobs
Information Technology
The Technical Engagement Specialist addresses elevated technical issues from clients in residential and commercial sectors, ensuring exceptional service and issue resolution via phone, chat, and email.
Top Skills:
Customer ServiceTechnical SupportTelecommunications
Information Technology • Cybersecurity
The Technical Support Engineer resolves tier 1 ticket requests, delivers customer support, documents work, and assists with hardware setup and on-call duties.
Top Skills:
Active DirectoryAzureOffice 365Rmm Tools
Biotech
The Manufacturing Engineer, Technical Support will aid in developing and supporting the CAR-T manufacturing process, resolving issues and contributing to quality assurance.
Top Skills:
MS OfficePower AppsPower BITableau
Greentech
The Technical Support Specialist provides IT support to employees, troubleshooting issues, managing technical requests, and maintaining IT equipment while documenting processes.
Top Skills:
Active DirectoryIntuneManage EngineMdm Platforms Such As JamfMS OfficeOffice 365Windows
Beauty • Fitness
Provide technical support for hardware and software, troubleshooting issues, configuring systems, and ensuring timely resolution of user problems while documenting solutions in ITSM tool.
Top Skills:
Active DirectoryApple ProductsMicrosoft O365 SoftwareMicrosoft Products
Healthtech
The Associate Technical Support Specialist provides customer support, troubleshoots issues, logs interactions, utilizes software tools, and monitors service metrics while working in a hybrid environment.
Top Skills:
Internal SoftwareTechnical Tools
Digital Media • eCommerce • Software • Database • Automation
Lead and strategize global technical support operations, ensuring customer satisfaction and performance optimization, while managing cross-functional collaborations and resource planning.
Cloud • Software
The Technical Support Engineer will resolve complex technical issues for customers in a fast-paced environment, providing excellent support and fostering customer satisfaction while mastering the Salesforce Platform.
Top Skills:
ApexAPIsBig DataCSSGitHTMLJavaScriptPythonRdbmsRedshiftSalesforceSnowflakeSQL
Software
As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.
Top Skills:
APIsSdksZendesk
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Software
Manage operations and enablement for the technical support team, optimizing processes, training, tools, and data analysis to enhance customer experience.
Top Skills:
AIDatadogIntercomJIRAPagerdutySalesforceSlackZendesk
Internet of Things • Software
The role involves providing technical support for security solutions, troubleshooting, training partners, and collaborating with engineering to resolve issues.
Top Skills:
CctvExcelMobile AppsNetworkingWeb-Based SoftwareWord
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead the provisioning team for commercial derivatives, overseeing data, training, technical support, and managing performance and relationships with stakeholders.
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Artificial Intelligence • Software • Generative AI
The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureOauthRest ApiSAMLSQLSso
Artificial Intelligence • Software • Generative AI
As a Technical Support Engineer at Glean, you will provide exceptional support to customers, manage inquiries, troubleshoot technical issues, and contribute to product improvements.
Top Skills:
Amazon Web Services (Aws)Google Cloud Platform (Gcp)Azure
Healthtech
The role involves providing technical support for a medical device's software, responding to service requests, documenting processes, and maintaining vendor credentials while delivering exceptional customer service.
Top Skills:
HardwareNetworkingSoftware Updates
Software • Cybersecurity
Responsible for leading a technical support engineering team, focusing on advanced troubleshooting, root-cause analysis, and collaboration with engineering to improve product quality and customer satisfaction.
Top Skills:
Apis (RestAzureBashCloud Platforms (AwsContainerization (DockerGcp)Kubernetes)Logging And Monitoring ToolsNoSQLOauthPythonSaml)SQLSso
Biotech
Responsible for resolving complex microbiology product issues, determining hardware, reagent, or software errors, and ensuring customer satisfaction through phone and email support.
Top Skills:
Autoscan-4Copan WaspCopan WasplabDxm WalkawayLabproMicrobiology Product Line
Energy
As a Reliability Engineer, you will conduct root-cause analysis, support operations and supply chain teams, create reports, and drive reliability improvements. You'll also mentor junior engineers, analyze data, and engage in continuous improvement initiatives.
Top Skills:
Data AnalysisReliability EngineeringTechnical Support
Insurance
The Technical Support Associate provides workflow and technical support to the Commercial Service and Marketing teams, handling policy data, correspondence, and client requests while ensuring quality control and excellent customer service.
Top Skills:
MS Office
Database
The Technical Support Engineer will resolve technical issues, assist customers, and collaborate with engineering teams while developing self-service solutions and knowledge base articles.
Top Skills:
Ai ToolsBashDhcpDnsFirewallsLinuxmacOSPowershellPythonRoutersSwitchesTcp/IpVpnsWindows
Healthtech
Support medical device software updates by installing patches, evaluating service orders, and providing technical customer service in clinical settings.
Top Skills:
Automated Medication Dispensing SystemSoftware
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Lead and scale a Tier 1 technical support organization by managing a 15-person team, driving KPIs, leading QA/training and process improvements, implementing AI/LLM solutions, coordinating escalations across departments, and improving CSAT/NPS through cross-functional advocacy and workforce management.
Top Skills:
12V WiringAICcaasCircuitryCloud Phone SystemsCloud-Based SolutionsCRMErpInternet NetworkingIotJIRALlmMobile DevicesRoutingSalesforceTelemetryWfm SuitesWindows
eCommerce • Software
The Technical Support Intern will provide technical support, diagnose and resolve client issues, and document interactions, while maintaining customer service standards.
Top Skills:
CSSFtpHTMLLinuxmacOSWindows
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Robotics
Monitor and support a fleet of mobile service robots in hospitals, collect and report field data, communicate with hospital stakeholders, ensure customer satisfaction, work rotating shifts including nights, weekends and some holidays, and complete required vaccinations and HIPAA training.
Real Estate • Software
Respond to user inquiries via chat, email, and phone; troubleshoot product functionality and system setup; document incidents; communicate resolutions and escalations; collaborate across teams; participate in Saturday rotation; expand product knowledge and test fixes to ensure customer satisfaction and retention.
Top Companies Hiring Tech Support Roles
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