Top Tech Support Jobs

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

As a Senior Technical Support Engineer, you will manage Tier 1 support, develop expertise in Apple infrastructure solutions, automate diagnostics using scripting, and collaborate with dev teams to improve support processes.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Provide technical support to customers, manage inquiries, troubleshoot issues, and collaborate with other departments for problem resolution.

Provide customer support and training on AspenTech supply chain solutions, troubleshoot technical issues, and develop training materials while collaborating with cross-functional teams to enhance customer satisfaction.

The Technical Product Support Engineer IV is responsible for hardware performance, resolving customer issues, driving failure analysis, and providing training for product support, ensuring quality and stability through collaboration and documentation.

The Technical Customer Support role involves providing excellent customer service and technical support, troubleshooting issues, and collaborating with team members to ensure customer satisfaction, while maintaining accurate records in the ticketing system.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

The Senior Technical Support Engineer will deliver high-level support for Nonprofit and Education Cloud, ensuring customer satisfaction, handling complex cases, and mentoring junior engineers while maintaining operational metrics.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

Provide editorial support for intelligence products, ensuring compliance with various directives, managing content, and collaborating with stakeholders for accurate dissemination of publications.

The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.

Provide onsite technical support for aircraft, manage customer expectations, troubleshoot AOG events, and ensure safety and performance of a fleet.

The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.

As a Senior Technical Support Engineer, you will troubleshoot complex technical issues, ensure customer success, improve support processes, and mentor junior engineers.

The Technical Customer Support Engineer Tier II supports product installation, troubleshooting, and customer interaction, ensuring optimal product functionality and exceptional service.

The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.

The Technical Product Support Engineer 1 provides support for engineering systems, assists in troubleshooting and repairs, and monitors system performance metrics.

The Applications Specialist will solve technical problems, provide product training and support, and communicate effectively with customers while traveling 50% of the time.

The Technical Account Specialist will provide support to Zenoti customers, focusing on product support, issue resolution, and training while coordinating with a global team.

The Associate Engineer provides help desk support, solving client problems, managing inquiries, and documenting resolutions while ensuring excellent customer service.

The Support Engineer will install, configure, and support BlueTOAD hardware and software products, assist users, and ensure product performance and reliability.

Support project order fulfillment and documentation, analyze Won-Lost sales and discounts, develop unit-sales reports by TM and OEM region, assist pricing-tool development with global teams, update presentation materials for monthly reviews, and perform ad-hoc reporting and data analysis for senior management.

The Technical Product Support Specialist interacts with users to provide app-specific support, troubleshoot issues, and collaborate with engineering and product teams while fostering user success with the Bubble platform.

The Sr. Technical Support Engineer I provides high-level support to key customers, resolving complex technical issues and ensuring customer satisfaction through effective troubleshooting and case management.