Top Tech Support Jobs

The Technical Customer Support Manager will manage complex support cases, build a ticketing system, and optimize customer service delivery processes while supporting refinery and petrochemical customers.

Serve as primary technical support lead for a specific customer: handle escalations, installations, upgrades, alpha/beta site testing, generate performance metrics (MTBF/MTBI/Availability), create and review ECOs and documentation, present solutions to customers, and ensure field implementation while supporting field engineers and technicians.

Provide technical support to customers for hardware and software issues, diagnose problems, and escalate unresolved issues. Assist in training users and coordinate software updates.

The Technical Lead will provide production support, troubleshoot issues, and implement fixes while on call for resolution of production problems.

The Applications Specialist assists customers with technical issues, provides installation support, and organizes training. Requires strong communication and travel commitment.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

The Tech Support L1 role involves providing basic technical assistance and support for incoming queries and issues related to software, hardware, and other tech products.

As a Senior Technical Support Engineer, you will provide technical support for AI applications, troubleshoot issues, mentor other engineers, and improve internal processes and documentation.

The Technical Data Support Engineer provides technical support, troubleshoots complex issues, configures products, and engages with customers to ensure optimal use of the nCino platform.

The Senior Technical Support Engineer will troubleshoot technical issues, manage client deployments, and drive operational efficiencies while supporting healthcare technology solutions.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.