Top Tech Support Jobs

The Director of Technical Support drives strategic initiatives for support functions, enhancing customer experience and aligning technical support with business objectives and innovation.

Provide technical support for Avigilon Alta Video and Access, troubleshooting issues related to software, hardware, and network, ensuring customer satisfaction. Collaborate with partners and contribute to knowledge documentation.

The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.

The NOC Specialist monitors and maintains the Palmetto 800 radio system, providing technical support, troubleshooting issues, and coordinating maintenance activities to ensure optimal system performance.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.

The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.

The intern will assist the Customer Support team by learning the iManage product suite, resolving support issues, and documenting best practices.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

The Technical Support Specialist provides Tier II support, troubleshooting system issues, assisting customers with software configuration and training, and collaborating with team members.

The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.

As a Technical Support Engineer at Glean, you will provide exceptional support to customers, manage inquiries, troubleshoot technical issues, and contribute to product improvements.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.

The Technical Customer Support Associate provides front-line support, resolves customer inquiries, conducts troubleshooting, and advocates for product experience improvements in a fintech environment.

Provide Tier 1 and Tier 2 technical support for desktops, laptops, peripherals, software and networks. Image, deploy, procure, and inventory computing assets. Troubleshoot hardware/software issues, administer Active Directory/Group Policy and MECM/Intune environments, support servers, comply with change control, participate in disaster recovery, and provide occasional on-call and travel support.

Provide higher-level omnichannel technical support (phone, email, chat, social, SMS), troubleshoot hardware/software and guide diagnostics, create Alarm.com accounts, manage service cases in Microsoft D365, document interactions, complete ADC and PointCentral training, and escalate or schedule on-site service when necessary.

The Technical Support Specialist will provide exceptional client support, manage hardware setups, update documentation, and ensure customer satisfaction while collaborating with team members.

The Technical Support Analyst Intern supports DCIM software implementation, customer inquiries, and data migration tasks. Responsibilities include ticket management, troubleshooting, documentation enhancement, and software testing.