Top Tech Support Jobs

Provide 24x7 technical support to C-level executives, assisting with hardware and software issues, managing assets, and offering application support on multiple operating systems. Engage in user outreach, solve desktop problems, support in-house applications, and provide audiovisual assistance as needed.

The role involves supporting customers with benefits administration issues, troubleshooting complex problems, and collaborating with multiple teams to improve product functionality and customer experience. Candidates should have a strong background in US benefits administration and exceptional problem-solving skills.

Provide dedicated technical support for senior executives, managing device lifecycles, AV systems, and ensuring adherence to security policies while anticipating and resolving technology disruptions.

As a Technical Support Engineer, you'll assist customers in resolving technical issues with FloQast's accounting platform, perform configuration tasks, and ensure effective communication while supporting roles across various specialties.

As a Senior Cloud Support Engineer, you'll provide high-level support for GPU workloads, mentor team members, resolve complex technical issues, and enhance customer satisfaction through technical expertise and problem-solving.

As a Technical Support Engineer, you'll diagnose and resolve technical issues, document solutions, and collaborate with engineering to improve customer experience.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Specialist, you'll address customer inquiries, troubleshoot technical issues, collaborate across teams, and improve customer satisfaction while helping clients adopt the Regal platform effectively.

The Enterprise Technical Support Analyst provides front-line support for strategic clients, handling urgent and complex inquiries via phone or web, ensuring professionalism and timely resolution of issues.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.

The Technical Support Specialist will handle customer requests, troubleshoot issues, document bugs, and collaborate with teams to resolve technical issues.

The Enterprise Premium Support Specialist provides high-touch technical support to enterprise customers, resolves complex issues, and collaborates with teams to enhance customer success and product adoption.

Provide phone/chat/email technical support for consumer and small-business devices (PCs, Macs, mobile devices, printers, cameras, smart home devices). Troubleshoot, diagnose, escalate complex issues, use support tools (CRM, remote diagnostics), and deliver excellent customer service while documenting solutions and coaching as needed. Hybrid role based in Atlanta with flexible scheduling.

Provide technical support for SEL power-system relaying products: diagnose software and hardware issues, guide customers through resolutions, log cases in CRM, deliver customer trainings, and escalate complex issues to application engineers.

Provide hands-on technical support and escalation for AI security products, troubleshoot complex network/security issues (proxies, endpoints, firewalls, IDS/IPS, VPNs), mentor TSE team, manage SLAs, develop documentation and training, collaborate with engineering/product, assist deployments, and analyze support metrics to improve processes.

Provide tier‑1 phone and email support for Windows-based neurology medical devices and applications. Troubleshoot hardware, software, configuration and interoperability issues, assist with system configuration and updates, manage tickets, follow up on repairs/POs/QA requests, and escalate to higher support levels as needed. Participate in a rotating on-call schedule and document resolutions.

Provide Tier I/II technical support for Army National Guard IT systems: troubleshoot Windows, AD, hardware, software, and network issues; maintain ticketing and documentation for compliance; collaborate with cybersecurity, network, and engineering teams to sustain NIPR/SIPR environments and mission readiness. TS/SCI required.

Provide help-desk technical support to faculty and staff across Windows and macOS devices; troubleshoot hardware, software, networking, classroom technology and AV systems; deploy and configure laptops, PCs and printers; support Zoom and Teams meetings and events; escalate complex issues to appropriate technical teams; create documentation and coordinate manufacturer warranty repairs. May require off-hours and on-site event support.

Provide technical support and troubleshooting for Jenzabar products, guiding customers and collaborating with teams for effective problem resolution.

The Technical Support Management Specialist will oversee deficiency tracking, technical support management, and documentation for shipbuilding and production activities, ensuring compliance and reporting accuracy.

The FIIX Technical Analyst supports the FIIX system by managing reports, application changes, user training, and liaising between departments.

The Technical Support Engineer installs, configures, and supports proprietary meter testing software, providing customer training and handling technical issues. Responsibilities include coordinating with sales and IT, performing installations, and ensuring compatibility between hardware and software.

Provide pre- and post-sales technical support for MOTOTRBO products, managing support tickets, troubleshooting issues, and liaising with teams to enhance customer experience.