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Reposted 10 Days AgoSaved
Easy Apply
Hybrid
San Francisco, CA, USA
Easy Apply
90K-120K Annually
Entry level
90K-120K Annually
Entry level
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills: HTMLJavaJavaScriptPHPScriptingSQL
Reposted 11 Days AgoSaved
Hybrid
Allen, TX, USA
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Team Lead manages a team addressing customer technical issues, ensuring performance meets SLAs, and driving a culture of excellence through leadership and collaboration.
Top Skills: Access ControlFirewallsIp NetworkingRoutersVideo SecurityWireless
Reposted 11 Days AgoSaved
Hybrid
Allen, TX, USA
50K-55K Annually
Junior
50K-55K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Analyst resolves customer technical issues related to MSI products, providing exceptional support and documentation while maintaining a customer-first mentality.
Top Skills: NetworkingOperating SystemsTcp/IpUdpVideo Management Systems
12 Days AgoSaved
Easy Apply
Hybrid
San Francisco, CA, USA
Easy Apply
96K-140K Annually
Senior level
96K-140K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.
Top Skills: Infrastructure And Monitoring SolutionsLinuxSaaSTechnical Support
Reposted 12 Days AgoSaved
In-Office
New York City, NY, USA
160K-180K Annually
Mid level
160K-180K Annually
Mid level
Information Technology • Software
As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.
Top Skills: AICephCommand Line Interface (Cli)FirecrackerGithub Actions
Reposted 12 Days AgoSaved
Hybrid
2 Locations
60K-90K Annually
Junior
60K-90K Annually
Junior
Artificial Intelligence • Fintech • Software
As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.
Top Skills: APIsOauthPostmanSAMLSftpSQLSso
Reposted 12 Days AgoSaved
Hybrid
Austin, TX, USA
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.
Top Skills: ApacheBashCachingCurlDigDnsGitHTTPHttp Reverse ProxyingHttp(S)IisJavaScriptLinuxLoad BalancingNginxOpensslPythonSsl/TlsTraceroute
Reposted 12 Days AgoSaved
Hybrid
Allen, TX, USA
60K-67K Annually
Junior
60K-67K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist resolves customer technical issues, documents interactions, and collaborates with teams to identify root causes, while developing expertise in Motorola's products.
Top Skills: CamerasFirewallsIp NetworkingMulticastingRoutersServersTcp/IpUdpVideo Management SystemsWireless
Reposted 14 Days AgoSaved
In-Office
Schaumburg, IL, USA
70K-80K Annually
Junior
70K-80K Annually
Junior
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Software • Automation
Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.
Top Skills: Online Conferencing ToolsProduct ManagementSaaSTechnical Support
Reposted 14 Days AgoSaved
Easy Apply
In-Office
Philadelphia, PA, USA
Easy Apply
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Senior Technical Support Analyst provides advanced application support for complex issues, conducts root cause analysis, and mentors team members. They ensure efficient resolution of technical problems and maintain documentation, enhancing customer satisfaction and minimizing downtime.
Top Skills: DatabasesNetwork DiagnosticsNetworkingOs EnvironmentsRemote Assistance ToolsTicketing SystemsVoipWeb Technologies
Reposted 15 Days AgoSaved
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In-Office
Denver, CO, USA
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills: AndroidPos SystemsTeamviewer
Reposted 15 Days AgoSaved
Hybrid
Chicago, IL, USA
139K-180K Annually
Senior level
139K-180K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Responsible for leading the delivery of technical support operations, implementing service strategies, managing a large team, and ensuring exceptional customer experience.
Top Skills: AIDevOpsItil
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Reposted 20 Days AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
106K-132K Annually
Senior level
106K-132K Annually
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.
Top Skills: GCPJavaScriptJIRAPythonSQL
Reposted 14 Hours AgoSaved
In-Office or Remote
8 Locations
90K-140K Annually
Mid level
90K-140K Annually
Mid level
Artificial Intelligence • Software
As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.
Top Skills: APIsSalesforceSql/Soql
Reposted 21 Days AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills: Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
22 Days AgoSaved
Hybrid
Cary, NC, USA
102K-107K Annually
Mid level
102K-107K Annually
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.
Top Skills: APIsApptioAzure Dev OpsExcelPower BITableau
Reposted 23 Days AgoSaved
In-Office or Remote
Denver, CO, USA
60K-64K Annually
Junior
60K-64K Annually
Junior
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills: ConfluenceExcelJIRAMS OfficeSalesforce
Reposted 23 Days AgoSaved
Remote
United States
Senior level
Senior level
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills: AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
Reposted 24 Days AgoSaved
Remote or Hybrid
4 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 8 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 8 Days AgoSaved
Easy Apply
In-Office or Remote
7 Locations
Easy Apply
120K-180K Annually
Junior
120K-180K Annually
Junior
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.
Top Skills: Amazon Web ServicesGoogle Cloud PlatformKnowledge TechnologiesAzureRest ApiSaaSSearch Technologies
Reposted 9 Minutes AgoSaved
In-Office
Reading, PA, USA
Junior
Junior
Software • Energy
AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.
Top Skills: AcceAspen PlusEdrHysysPythonRmsSkua
2 Hours AgoSaved
Easy Apply
In-Office
Louisville, KY, USA
Easy Apply
Mid level
Mid level
eCommerce • Retail • Software • Automation
Manage technical support for field kiosks, ensure timely dispatch, support agents, and handle escalated cases while monitoring performance.
Top Skills: CRMSalesforceTicket Tracking Software
Reposted 8 Days AgoSaved
Easy Apply
In-Office
New York, NY, USA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureOauthRest ApiSAMLSQLSso
Reposted 9 Hours AgoSaved
In-Office
San Jose, CA, USA
70K-205K Annually
Senior level
70K-205K Annually
Senior level
Hardware • Semiconductor
As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.
Top Skills: GnssGpsIrigMS OfficeWindowsNtpPtpSalesforce
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