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305+ Job Results
2 Days Ago
Allen, TX, USA
Hybrid
21,000 Employees
Senior level
21,000 Employees
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Sr. Manager, Technical Support leads a geographically diverse technical support team, ensuring exceptional customer experiences and achieving key performance indicators. Responsibilities include implementing support operations frameworks, managing technical incidents, collaborating with engineering teams, and developing team members to optimize service delivery and customer satisfaction.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
2 Days Ago
Allen, TX, USA
Hybrid
21,000 Employees
Junior
21,000 Employees
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Sr Supervisor I NOC Technical Support oversees a technical support team, managing schedules, coaching staff, ensuring operational excellence, and maintaining high customer satisfaction. Responsibilities include performance management, compliance with regulations, and incident management while providing training and documentation support.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
2 Days Ago
WV, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, and offer troubleshooting guidance. They will collaborate with engineering teams and work on process automation, while also participating in on-call support.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
MT, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides technical support for customers, managing cases from ticketing to resolution, conducting root cause analysis, and offering configuration and troubleshooting guidance. This role requires collaboration with engineering teams and participation in an on-call rotation for after-hours support, while also contributing to process automation and workflow efficiency.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
CA, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases from ticketing to resolution, conducting troubleshooting, and assisting with implementations. They collaborate with engineering teams, communicate complex issues, and develop process efficiencies while maintaining high customer satisfaction.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
MS, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The role involves providing technical support and problem resolution for customers and partners focused on Palo Alto Networks Cortex. Responsibilities include managing support cases, conducting fault isolation, and providing troubleshooting and best practice configurations. The engineer will also collaborate with various teams and participate in after-hours support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
KY, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support, troubleshoot customer issues, manage support cases, conduct fault isolation, and collaborate with teams to improve product operability and create new offerings. They will also participate in on-call support and help develop workflow efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
IA, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales support, manage technical issues, offer best practice guidance, review documentation, and collaborate with engineering and sales teams. They will analyze problems, support customers, and assist in process automation while participating in a weekend on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More

Featured Jobs

2 Days Ago
NM, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide technical support and guidance for Palo Alto Networks products, manage support cases, conduct troubleshooting, and collaborate with customers and teams for effective solutions. You'll also support the creation of new offerings and participate in after-hours support as required.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
LA, CA, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support to customers, managing cases and conducting fault isolation and root cause analysis. Responsibilities include troubleshooting, configuring, and implementing best practices, as well as providing after-hours support. Collaboration across teams and effective communication of technical issues are critical to the role.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
ND, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide customer and partner technical support, manage support cases, conduct fault isolation and root cause analysis, and collaborate on product operability. Responsibilities also include developing process automation, addressing complex technical issues, and supporting customers with configurations and troubleshooting.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NE, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing support cases, conducting fault isolation, and collaborating with customers. Responsibilities include troubleshooting technical issues, guiding best practices, and supporting process automation efforts in a collaborative environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
AR, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide technical support to customers, manage support cases, conduct fault isolation, and interpret technical documentation. You will troubleshoot various operating systems, collaborate with engineering teams, and participate in an on-call rotation while creating new service offerings.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
GA, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide post-sales technical support and best practice guidance for customers. Responsibilities include managing support cases, troubleshooting technical issues, and collaborating with engineering teams. You will work with various operating systems, communicate complex technical issues, and contribute to process automation. Experience with Palo Alto Networks Cortex and customer-facing support roles is essential.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
Fort Lauderdale, FL, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, and collaborate with engineering teams. Responsibilities include troubleshooting, providing best practices, and supporting the development of process efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
WI, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, guiding implementations and resolving issues for customers using Palo Alto Networks products. Responsibilities include managing support cases, conducting fault isolation, collaborating with engineering teams, and contributing to process improvements. Skills in troubleshooting diverse applications, network technologies, and familiarity with cloud technologies are essential.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NH, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide technical support and troubleshoot issues related to Palo Alto Networks products. Your role involves managing support cases, collaborating with engineering teams, contributing to process improvements, and effectively communicating solutions to customers. You will primarily work with various operating systems and network technologies, supporting customers with configurations and best practices.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
AZ, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support to customers, manages support cases, conducts fault isolation, and collaborates with engineering teams. They are involved in troubleshooting across multiple OS and technologies, and participate in weekend on-call rotations, ensuring customer success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
TN, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance and best practice guidance to customers. Responsibilities include managing tickets, performing fault isolation, troubleshooting various operating systems, and collaborating with engineering teams. The role requires effective communication of complex issues and may involve after-hours support.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
IL, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases, conducting fault isolation, and collaborating with customers to resolve complex issues. Responsibilities include providing guidance on best practices, troubleshooting, and participating in process automation efforts.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
CO, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance to customers, managing support cases, conducting fault isolation, and guiding best practices. Responsibilities include troubleshooting, collaborating with engineering teams, and supporting the development of process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NJ, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support to customers, manage support cases, conduct fault isolation and root cause analysis, and collaborate with engineering teams to enhance product operability. Responsibilities also include providing troubleshooting guidance, and supporting process automation in a 24/7 environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
OR, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides technical support for Palo Alto Networks products, manages support cases, conducts fault isolation and root cause analysis, interprets technical documentation, and collaborates with customers to resolve complex technical issues while participating in a weekend on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
CT, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, offer troubleshooting guidance, collaborate with engineering teams, and help develop process efficiencies. This role requires strong troubleshooting skills across various operating systems and familiarity with networking technologies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NC, USA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide technical support to customers, manage support cases, conduct fault isolation, and offer best practices for implementation. You'll collaborate with customers and the Arrow ECS team, helping to resolve technical issues while communicating complex topics effectively. Additionally, you will support development of process efficiencies and participate in an on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
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