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Top Tech Support Jobs

Reposted 11 Days AgoSaved
Remote or Hybrid
United States
Junior
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills: Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
Reposted 13 Days AgoSaved
Remote
USA
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills: DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Reposted 23 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 14 Days AgoSaved
Remote
USA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills: APIsPayment GatewayTokenizationWebhooks
15 Days AgoSaved
Remote
United States
105K-132K Annually
Senior level
105K-132K Annually
Senior level
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills: APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
15 Days AgoSaved
Remote
USA
51K-60K Annually
Mid level
51K-60K Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
15 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
106K-125K Annually
Senior level
106K-125K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
15 Days AgoSaved
Remote
United States
Junior
Junior
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills: Microsoft SuiteSalesforce
Reposted 15 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
104K-134K Annually
Senior level
104K-134K Annually
Senior level
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills: Microsoft Office Suite
Reposted 15 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills: APIsBlockchainCloud Platforms
Reposted 15 Days AgoSaved
Remote
USA
92K-138K Annually
Senior level
92K-138K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills: DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Reposted 16 Days AgoSaved
Remote
USA
40K-55K Annually
Junior
40K-55K Annually
Junior
Software
As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.
Top Skills: APIsAWSDynamoFrontMakeRetoolStripeZapier
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17 Days AgoSaved
In-Office or Remote
9 Locations
Junior
Junior
Cloud • Software
Provide technical guidance to clients, troubleshoot software issues, improve support processes, and nurture client relationships for maximum product value.
Top Skills: Amazon Web ServicesAPIsFreshdeskGoogle Cloud PlatformGoogle DocsJIRAAzureMS OfficeReporting & Business Intelligence PlatformsSQL
Reposted 18 Days AgoSaved
Remote
2 Locations
82K-132K Annually
Senior level
82K-132K Annually
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills: AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Reposted 18 Days AgoSaved
Remote
2 Locations
Senior level
Senior level
Big Data • Software • Analytics
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.
Top Skills: Advanced SqlAPIsArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflake
19 Days AgoSaved
In-Office or Remote
2 Locations
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Information Technology • Software • Database
The role involves building and scaling a globally distributed technical support organization, improving support systems, enhancing customer experience, and recruiting top talent. You will manage support operations and ensure high-quality service across multiple regions.
Top Skills: Ai/Ml ProductsDeveloper ToolsObservability Tooling
Reposted 19 Days AgoSaved
Remote
United States
Junior
Junior
Information Technology • Consulting
The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.
Top Skills: Customer Support ToolsSoftware And Hardware TestingTicket Systems
Reposted 23 Days AgoSaved
Remote
USA
60K-80K Annually
Junior
60K-80K Annually
Junior
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills: Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Reposted 23 Days AgoSaved
Remote
USA
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills: Adobe CcCinema 4DDavinci ResolveNuke
Reposted 23 Days AgoSaved
Remote
United States
Entry level
Entry level
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills: LinuxmacOSWindowsPowershell
24 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
70K-70K Annually
Mid level
70K-70K Annually
Mid level
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills: JavaScriptLinearZapierZendesk
Reposted 24 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Fintech
As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.
Top Skills: CSSDatadogGitGoHTMLJavaJavaScriptPostmanPythonRest ApisTypescript
25 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
172K-195K Annually
Senior level
172K-195K Annually
Senior level
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills: Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
25 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
73K-95K Annually
Mid level
73K-95K Annually
Mid level
Software
As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.
Top Skills: ConfluenceGoogle SuiteRelational DatabasesRest ApisSalesforce
25 Days AgoSaved
Remote
United States
Junior
Junior
Software • Big Data Analytics
The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.
Top Skills: AWSAzureBashFlinkGCPKafkaLinuxPythonSQLTableau
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