Top Operations Jobs

Lead end-to-end payments operational quality for booking ingestion, commission tracking, and advisor payouts. Build scalable processes and automation, partner with Finance, Product, and Engineering, run metrics and reporting, and manage a distributed team to ensure accurate, timely payouts and operational excellence.

Monitor and maintain automated monitoring equipment for fire, intrusion, and refrigeration alarms across retail, distribution, and corporate sites. Dispatch emergency responders and asset protection personnel, coordinate after-hours incident responses, program alarm panels and key fobs, manage keys and access control, verify CCTV, and complete incident reporting while supporting safe overrides and training.

The Cloud Operations Admin is responsible for managing enterprise infrastructure across cloud environments, providing hands-on support, troubleshooting, and ensuring compliance with security policies.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.

Lead high-priority strategic and operational initiatives, build executive-facing business cases, manage hyperscaler relationships, partner with Finance/Product on performance analysis, and develop margin forecasting frameworks to drive scalable growth and informed decisions.

Provide client-facing support for business banking clients and Relationship Managers while executing back-office account administration, reconciliations, reporting, data maintenance, and process improvements. Coordinate onboarding, resolve client inquiries, monitor exception reports, prepare audit documentation, and collaborate with cross-functional teams to enhance operational efficiency and controls.

The GTM Business Operations Manager will enhance sales performance in the Enterprise Sales team by analyzing metrics, driving growth initiatives, and collaborating with cross-functional teams to address challenges and risks.

Produce and maintain recurring KPI reports, Salesforce and Tableau dashboards, perform reporting QA and data validation, support Deal Desk opportunity and quote workflows, document RevOps processes, and partner with Sales, Finance, Marketing, and other stakeholders to improve workflows and automation.

The Associate will manage the sales productivity tool ecosystem, drive AI tooling strategy, evaluate new tools, ensure integrations, and improve vendor performance to enhance sales productivity.

Lead strategy and execution for Notion's Partner programs: build revenue and capacity models, run planning cadences, define systems and reporting, optimize partner processes, design incentives and tiering, and partner cross-functionally to scale ARR growth and improve partner experience.

Lead the DCIM program for data center operations, manage vendor relationships, and drive continuous improvement for infrastructure performance.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Lead and optimize end-to-end creative operations for Brand, including intake, resourcing, capacity planning, Asana workflows, vendor and budget stewardship, and cross-team alignment to enable scalable, high-quality creative production across campaigns, events, video, and evergreen work.

Lead a facility-level field operations team, managing fleet, inventory, Field Service Managers and technicians. Drive CSAT, first-time-right, productivity and cost controls; hire, mentor and evaluate managers; ensure equipment availability, safety compliance, site upkeep, and operational performance against financial and program goals.

Serve as business operations analyst for Pay TV stability and CX optimization: monitor KPIs, diagnose root causes, validate launch readiness, surface data-driven insights to improve agent tools and performance, and drive AI/automation initiatives to reduce issue impact and speed resolution.

Lead and develop a team of 8–10 field technicians to ensure quality customer service, safety compliance, fleet maintenance, training, on-site inspections, escalations resolution, and performance improvement. Coach technicians, support onboarding and ongoing training, work hands-on as needed, and manage vehicle maintenance and safety standards.

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.

Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.

The Head of Mortgage Operations will lead Opendoor Home Loans, managing P&L, regulatory compliance, and scaling mortgage origination operations while ensuring operational excellence and exceptional borrower experience.

Oversee mortgage operations, including full P&L responsibility, regulatory compliance, team leadership, and mortgage origination processes. Drive business growth, manage key relationships, and ensure operational excellence.

Manage a portfolio of on-site shift leads across client sites, ensure shift coverage and operational quality, support site launches, coach and develop leads, maintain client relationships, escalate and resolve issues, and submit regular staffing and performance reports.

Provide operational support and project manage partner/product onboarding, train partners on tools, lead implementation and release projects, resolve escalated issues, manage large partner relationships, ensure compliance and risk escalation.

Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.

Provide hands-on IT support and operations across identity, endpoints, SaaS, and office infrastructure. Administer IAM, MDM, ITSM, and VDI platforms; automate workflows with scripting and IaC; troubleshoot across SaaS, endpoint, identity, and network layers; maintain documentation and participate in on-call rotations.