Top Operations Jobs

Leads daily HVAC service and installation operations, including technician and supervisor management, scheduling, staffing, workload forecasting, inventory, warehouse activities, safety, and installation coordination. Drives customer satisfaction, monitors performance metrics, supports recruiting and employee development, resolves operational issues, and partners with leadership on strategy and company initiatives.

Design realistic, multi-step business operations benchmark tasks from real workflows. Create supporting materials such as spreadsheets, system exports, process documents, and operational reports. Define objective grading criteria, identify ambiguous or ungradable tasks, and deliver approved work on schedule. Requires hands-on operations, reporting, process design, or workflow management experience, plus strong Excel and English skills.

Coordinates daily IT operations, incident triage, outage recovery, service restoration, technical team mobilization, stakeholder communications, incident documentation, root-cause analysis, and corrective-action tracking. Integrates response activities with ITSM processes, maintains outage timelines and records, supports monitoring and reporting, and participates in response exercises and process improvements. This is an on-site role supporting a 24/7/365 government IT environment and requiring active Secret clearance.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Supports the Operations Manager with administrative duties, meeting and event logistics, correspondence, records management, research, office process improvement, interview scheduling, and onboarding. The intern also assists with filing, data entry, confidential information handling, and organizational operations in a nonprofit focused on violence prevention and survivor support.

Supervise customer engagement teams by managing performance KPIs, conducting team meetings, coaching agents, completing quality audits, and maintaining performance documentation. The role includes monitoring attendance, adherence, productivity, customer satisfaction, and quality metrics; addressing performance issues; managing attrition; reviewing call-outs and coaching reports; and ensuring timely completion of coaching and corrective-action records.

Founding Business Operations leader responsible for defining and driving strategic initiatives, partnering on 0-to-1 project roadmaps, performing data analysis and modeling, designing scalable processes to improve efficiency and sales/top-funnel engagement, and identifying opportunities to improve customer experience and revenue.

Leads business operations for Cisco’s Data Center and Internet Infrastructure organization. Responsibilities include managing operational cadences, tracking strategic priorities, improving employee onboarding and internship programs, advancing AI adoption, coordinating executive communications, documenting customer wins, and leading complex cross-functional initiatives. The role requires high-tech business operations or program management experience, strong communication skills, Microsoft Office proficiency, and experience with AI productivity platforms.

Configure and operationally support psychometric assessments on a cloud-based platform. Responsibilities include setting up assessment links, reports, scoring rules, content, and custom exercises; performing quality checks; incorporating approved changes; coordinating project timelines and deliverables; documenting processes; and supporting workflow improvements using AI tools.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects; research markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Owns operational workflows and business application processes across the insurance policy lifecycle. Serves as the Applied Epic subject matter expert, managing configuration, workflow design, implementations, migrations, data quality, system support, vendor relationships, and release evaluation. Leads training for agencies and internal teams, develops documentation and role-based materials, resolves help tickets, and drives process improvements that reduce manual work and improve operational efficiency.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Provides overnight operational leadership across supportive housing sites, including crisis response, staffing and scheduling coordination, site visits, training, coaching, safety oversight, documentation, and communication with day and night leadership. Supports trauma-informed, Housing First, harm-reduction services; coordinates emergency response, temporary staff reassignments, incident follow-up, and operational improvements across Santa Clara and San Mateo Counties.

Provides overnight operational leadership across multiple supportive housing sites, including staffing and scheduling coordination, crisis response, staff coaching, training, safety oversight, documentation, and communication with site and daytime leadership. The role supports trauma-informed, Housing First, harm-reduction services; coordinates emergency responses and temporary staff reassignments; reviews incidents and coverage; reinforces policies, client rights, and operational consistency. Requires significant travel across Santa Clara and San Mateo Counties and an overnight schedule.

Leads strategic operations for Uber Eats enterprise restaurant partners by diagnosing complex business challenges, developing analytical frameworks and scalable tools, prioritizing initiatives, and translating data into actionable recommendations. Partners cross-functionally to drive execution, influence senior stakeholders, improve commercial performance, and strengthen operational excellence.

Supports members with existing loans by processing payments, answering payment inquiries, performing loan account maintenance, and providing guidance on loan management. The role requires strong communication, organization, attention to detail, knowledge of loan documentation and financial industry fundamentals, and professionalism when handling sensitive member interactions.

Own high-impact growth and strategy initiatives for Pallet, including channel partnerships, value-based pricing, business-case development, sales enablement, executive and investor networks, events, and commercial strategy. The role works closely with the CEO and senior leadership to improve GTM execution, activate partnerships, influence pricing, and increase the output of commercial and deployment teams.

Processes newly signed deals from order entry through delivery, contract setup, lease funding, and client support. Reviews paperwork, coordinates installations, maintains ERP and CRM records, prepares leasing packages, reconciles funding, assists with billing questions, places client orders, and routes service requests. Requires strong organization, accuracy, communication, prioritization, and proficiency with ERP, CRM, and Microsoft Office tools.

Provides Tier 1 and Tier 2 technical support for SharePoint and Microsoft Power Platform environments. Responsibilities include troubleshooting permissions, workflows, customizations, Power Apps, Power Automate, Power BI, licensing, and access issues; documenting tickets; assisting modernization efforts; escalating complex issues; and improving knowledge resources. The role requires strong customer service, SharePoint administration experience, an active Top Secret clearance, and onsite work in Washington, DC.

Provides enterprise IT operations and infrastructure support across hardware, software, networks, servers, endpoints, mobile devices, telecommunications, and VoIP systems. Resolves complex technical issues, manages PC lifecycles and user access, supports security and compliance, coordinates vendors, and leads local infrastructure upgrades, deployments, migrations, and technology refreshes. The role also delivers walk-up and remote support, performs root cause analysis, and improves Field IT processes and service reliability.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Sets up and manages pricing programs, offers, and promotions in internal reservation systems. Ensures accurate display across booking channels, troubleshoots pricing issues, communicates findings, and collaborates with Revenue Management, Marketing, Sales, Casino, and Contact Center teams. The role requires strong organizational, communication, problem-solving, multitasking, and pricing-system skills.

Provides technical and operational support for the Navy High Performance Computing Program. Manages access for approximately 500 scientific and engineering users, administers accounts, tracks and allocates CPU hours, verifies security clearances, ensures compliance across classified and unclassified environments, and maintains usage and authorization records.

Oversee Office Managers and Administrative Assistants supporting Strategic Systems Programs at Washington Navy Yard and NOTU. Manage staffing coverage, onboarding, training, performance issues, contract reporting, transitions, travel arrangements, security procedures, correspondence, records, calendars, meetings, and administrative operations. The role is fully on-site and requires coordination across branches, adherence to Navy and DoD procedures, and support for executive-level personnel.

Provides executive and departmental administrative support, including calendar management, meeting coordination, document preparation, correspondence, records management, travel arrangements, expenses, purchasing, deadline tracking, and communications. The role also supports projects and events, maintains confidentiality, improves office processes, and responsibly uses generative AI to draft, summarize, research, analyze, automate, and organize administrative work.