Top Operations Jobs

Deploy and support the FarSpan platform in secure government environments, managing requests, configurations, access, data transfers, health checks, monitoring, and status reporting. Follow and improve runbooks, document results, escalate issues, and maintain an operational improvement backlog. Collaborate with product teams to translate recurring challenges into platform enhancements. The role requires technical troubleshooting, procedural accuracy, clear documentation, and occasional travel to customer sites.

Supports product and finance operations through client support, data validation, reconciliation, reporting, dashboard maintenance, process improvement, feature testing, and documentation governance. Collaborates with Product, Engineering, Finance, and Operations teams across multiple countries to improve workflows, maintain accurate records, support audit readiness, and ensure operational processes comply with service-level agreements.

Supports strategic partner programs by coordinating activities, maintaining Salesforce and business-system data, tracking opportunities, analyzing partner and market information, preparing reports and presentations, organizing meetings, and monitoring initiatives involving AI-enabled solutions. Collaborates with Sales, Marketing, Delivery, and other teams while improving processes and supporting partner-related projects.

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Coordinates administrative and daily business operations, including timesheet and labor-cost tracking, scheduling, records management, customer follow-ups, work orders, invoicing, inventory, onboarding, personnel documentation, benefits tracking, licensing, renewals, and safety deadlines. The role requires strong organization, independent problem-solving, accountability, and comfort with email, spreadsheets, and digital tools.

Build and lead Harmony’s revenue operations function across Sales, Marketing, Customer Success, and Deal Desk. Own Salesforce architecture, GTM systems, forecasting, pipeline management, territory and compensation planning, marketing attribution, customer health reporting, deal workflows, executive reporting, and AI-powered automation. Establish reliable data standards, integrations, dashboards, and processes while partnering with executive leadership to improve revenue performance and operational efficiency.

Coordinates Foundation operations by managing donor databases, maintaining confidential records, processing gifts, invoices, and receipts, and reporting financial data to accounting. Supports month-end and year-end financial reporting, general ledger posting, expense processing, donor list management, appeal analysis, process improvement, budgeting, and special events. Requires accurate data handling, analytical ability, strong organization, communication skills, and general accounting knowledge.

Leads and builds the revenue operations function, including Salesforce architecture, lead routing, quote-to-cash workflows, forecasting, pipeline management, revenue reporting, and billing integration. Partners with Sales, Customer Success, Implementation, and Finance to streamline the full deal lifecycle. Manages a team and vendors while establishing scalable processes for a growing medical technology company.

Leads the global operational lifecycle for Kinexys and eWallet, including payment processing, settlements, investigations, reconciliations, exception management, client servicing, controls, and incident response. Defines operating strategy, governance, metrics, capacity plans, and scalable operating models. Drives operational transformation, automation, readiness for new products and regulatory requirements, risk management, audit support, remediation, and continuous improvement while leading geographically distributed teams and cross-functional stakeholders.

Coordinates plant operations by supporting production scheduling, daily management systems, action tracking, root cause analysis, reporting, audits, and continuous improvement initiatives. Maintains schedules, KPI updates, meeting actions, RCA records, dashboards, and compliance documentation while providing administrative and analytical support to plant leadership. The role requires work in office, warehouse, and GMP manufacturing environments, including occasional weekend or alternate-shift coverage.

Analyzes and resolves payment operations issues, researches wire transactions, performs exception processing, and prepares reports. The role supports payment processing procedures, monitors operational data, identifies trends, validates processes, and helps implement products, services, process improvements, and automation. It also documents procedural and system changes, coordinates with partners, and provides operational guidance while maintaining accuracy and meeting deadlines.

Manage wire payment investigations, including recall and validity-of-payment requests, wire recall messaging, and approval workflows. Handle multiple cases, resolve exceptions, interpret data, and communicate with customers, relationship managers, and branch partners by phone and email. Maintain high-quality, timely processing while following operational policies, procedures, regulatory requirements, and service standards in a fast-paced environment.

Leads the Service Operations organization across Customer Service, Account Management, Proposals, and Vendor Relations. Establishes KPIs, improves workflows, removes bottlenecks, strengthens cross-functional accountability, oversees managers, resolves escalated customer retention issues, and drives operational initiatives from planning through execution. The role also provides oversight of vendor negotiations, proposals, legal risks, litigation matters, and contractual disputes.

Provides post-sale customer service and support through phone, online chat, text, or walk-in service channels. Handles routine and moderately complex customer inquiries, analyzes and resolves issues, and coordinates with production and distribution departments regarding customer orders. Works under moderate supervision and communicates information requiring explanation or interpretation.

Leads the Client Service team supporting lending and financial product delivery. Oversees team leaders, staffing, performance, training, service standards, compliance, audit remediation, process improvement, and strategic direction. Collaborates with Risk Management, Compliance, Business Technology, and other teams to improve loan systems, policies, procedures, and client service quality. Requires advanced leadership experience and expert knowledge of lending, compliance, underwriting, financial regulations, agriculture, and farming operations.

Leads revenue strategy, sales operations, forecasting, pricing, monetization, and process optimization. Owns Salesforce, sales tools, AI platforms, workflow automation, reporting, and KPIs. Manages B2B and B2C support teams plus revenue strategists and analysts, while partnering cross-functionally with Revenue, Engineering, Marketing, and other leaders. Builds high-performing teams and drives strategic and operational initiatives in a fast-paced environment.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Oversees operational, administrative, and client-support functions across a financial services branch complex. Supervises, trains, hires, and evaluates support staff; coordinates workflow, compliance, documentation, account transfers, cashiering, wires, and home-office operations. Supports onboarding of financial advisors, maintains knowledge of firm systems and products, and coordinates recruiting and operational matters across branch offices.

Processes gifts and pledges, maintains donor records, prepares acknowledgments, reconciles expenses, supports audits, manages office supplies and work orders, coordinates meetings and onboarding, and provides event registration and logistical support while protecting confidential donor information.

Leads the Advisory Support Coordinator team, oversees service quality, develops SOPs, drives process improvement, and manages cross-functional operational initiatives. Partners with firm functions and Advisory leaders on technology implementation, acquisitions, new offerings, engagement processes, and organizational changes. Recommends scalable improvements that reduce administrative complexity and enable professionals to focus on client service.

Manages daily audiovisual production operations within a luxury hotel or resort venue. Oversees technician workflows, inventory, equipment readiness, event setup and execution, billing, operational reporting, client service, profitability, and process improvement. Supervises and develops production staff while coordinating with hotel partners, clients, vendors, sales teams, and event personnel. Provides technical support and troubleshooting for audio, video, lighting, presentation, and networking systems.

Analyze operational data, develop KPI dashboards and performance scorecards, identify process inefficiencies, and translate business needs into scalable reporting and process improvements. Partner with regional, global, product, and technology teams to improve data visibility, productivity, automation, and decision-making. Communicate insights clearly, support strategic initiatives, and manage multiple priorities in a fast-paced environment.

Manage child registration, subsidy operations, regulatory compliance, documentation tracking, audits, renewals, and corrective actions. Coordinate cross-department process improvement and automation initiatives, resolve operational issues, monitor outstanding work, and improve accuracy and efficiency. The role requires strong organization, follow-through, communication, workflow analysis, reporting, and the ability to coordinate projects and delegate tasks.

Manage registration, subsidy, and regulatory compliance operations for a multi-state childcare organization. Responsibilities include tracking applications, eligibility, renewals, health documentation, employee credentials, licenses, audits, corrective actions, and deadlines. The role also identifies process inefficiencies, coordinates automation initiatives, delegates tasks, resolves operational issues, and maintains reporting visibility for leadership. Success requires accurate records, timely follow-up, cross-functional collaboration, and continuous process improvement.

Manage child registration, subsidy operations, regulatory compliance, documentation tracking, audits, renewals, and corrective actions. Coordinate cross-department process improvement and automation initiatives, identify recurring issues, resolve operational problems, and maintain visibility into outstanding work. Collaborate with Registration, Subsidy, Operations, HR, Finance, Business Transformation, and senior leadership to improve accuracy, efficiency, accountability, and scalability.