Director of Operations

JOB DESCRIPTION

Director of Operations (Ballinger Campus)

Department

Operations

Reports To

Head of Operations

Location

Ballinger Campus, Texas — on-site (this is not a remote or hybrid role)

FLSA Status

Full-time, Exempt

Direct Reports

Functional leads and specialists across Logistics/Supply Chain, Site Operations, Health/Safety/Security, and IT/InfoSec (Phase 1: approximately 10–16 personnel, scaling with campus growth)

Position Summary

The Director of Operations is the senior on-site operating leader for CMG’s Ballinger Campus and the execution counterweight to the Head of Operations.

The Head of Operations owns the up-and-out work: the 1-year, 3-year, and 10-year operational plan; integration of RMSL; external partnerships across B2B and B2G channels; and the establishment of standards and culture consistent with CMG’s Vision, Mission, and Core Values across Texas, Denver, Indiana, and OCONUS.

The Director of Operations owns the down-and-in work: 100% focus on the daily, weekly, and monthly execution required to deliver against those objectives at the Ballinger Campus. This role exists so that operational throughput, compliance, and site readiness are never wholly dependent on the Head of Operations’ availability, and so that strategic capacity at the Head of Operations level is protected rather than consumed by the operating rhythm.

This is a builder’s job as much as an operator’s job. The Ballinger Campus is in active buildout. The successful candidate will run today’s operations while simultaneously standing up the processes, systems, and teams that Phase 2 and Phase 3 will require.

Key Responsibilities

Scope of Responsibility

The Director of Operations holds direct ownership of four functional pillars:

• Logistics / Supply Chain

• Site Operations

• Health, Safety, and Security

• IT / InfoSec

Coordination-only function. Finance/Accounting appears adjacent to Operations on the current org chart but sits outside the Operations portfolio. The Director of Operations does not own this function but is expected to maintain a strong working interface with it — particularly on cost tracking, inventory valuation, budgeting and forecasting, variance reporting, and purchase authority. Where a Controller is subsequently hired to build out Finance/Accounting, the Director of Operations is a primary internal customer of that function.

Operating Rhythm and Execution (primary accountability)

• Own the daily, weekly, and monthly operating cadence for the Ballinger Campus, including production support coordination, stand-ups, functional reviews, and escalation paths.

• Serve as the decision-maker of record for day-to-day operational trade-offs; escalate to the Head of Operations only what genuinely requires strategic input or crosses site, program, or legal boundaries.

• Translate the 1-year plan into executable weekly and monthly objectives with named owners, dates, and measurable completion criteria.

• Maintain a single, current operational picture of the campus — status, risks, constraints, and dependencies — and report it to the Head of Operations on a defined cadence.

• Ensure consistency of process and standards across departments, programs, product lines, and lines of effort at the campus.

Logistics and Supply Chain

• Own order management and customer service execution.

• Direct purchasing, buying, and procurement activity, including vendor qualification, negotiation, and performance management.

• Oversee inbound and outbound shipping operations.

• Ensure customs, trade, and import/export compliance.

• Own inventory control end to end, including receiving, raw material and finished goods storage, cycle counting, and inventory accuracy.

• Direct production planning and scheduling; align material availability to production demand.

Site Operations

• Manage the physical campus, including coordination with and oversight of contractors and trades.

• Provide oversight of capital improvements and construction activity in partnership with site/development managers.

• Own the condition and availability of roads, bridges, buildings, grounds, systems, and equipment.

• Ensure land compliance in accordance with guidance from the Legal team.

• Direct site maintenance programs — preventive, corrective, and emergent.

• Provide operational support to Production as required.

• Maintain a qualified on-site or near-site presence sufficient to meet DCMA response requirements.

Health, Safety, Security, and Compliance

• Own physical and site security posture, including access control, gate operations, camera and comms coverage, and incident response.

• Direct general site safety, including medical and emergency response readiness.

• Own process and facilities safety programs.

• Ensure and evidence regulatory compliance across the applicable framework — ATF, OSHA, DCMA, DSCA, ESSP, SSP, and any successor or additional requirements — in partnership with the Director of Safety and Compliance.

• Own safety and compliance training programs, records, and audit readiness.

• Serve as the campus point of accountability during regulatory inspections and audits.

IT and Information Security

• Own campus IT operations and the general business systems environment, including ERP/MRP selection, implementation, and optimization.

• Direct the technology infrastructure supporting site operations — cameras, communications, networking, and associated systems — in close coordination with Physical Security.

• Own CMMC compliance posture, including assessment readiness, evidence collection, POA&M management, and maintenance of certification.

• Direct information security across both IT and operational technology (OT) environments, including access management, incident response, and OT/ICS cyber protections for production systems.

• Ensure IT and InfoSec requirements flowed down from DoD contracts (DFARS 252.204-7012, NIST SP 800-171, and related) are met and evidenced.

• Manage IT vendors, service providers, and licensing.

• Build the IT/InfoSec function from its current unsettled state — including finalizing the staffing model for the IT/Compliance Manager and CISSP/OT Cyber Specialist roles.

Leadership and Organizational Build

• Develop and retain the Phase 1 functional team and scale it through subsequent phases.

• Establish clear roles, responsibilities, and decision rights for every function on the campus.

• Set and hold the standard for culture consistent with CMG’s Vision, Mission, and Core Values.

• Build bench strength and succession depth so that no single function is a single point of failure.

Delegation Map — What Transfers from the Head of Operations

The following are explicitly transferred to the Director of Operations upon onboarding and ramp:

Currently Held by Head of Operations

Status for Director of Operations

Daily/weekly/monthly Ops execution and cadence

Transferred; fully supported by Head of Operations

Procurement, inventory, and logistics execution

Transferred; fully supported by Head of Operations

Contractor management and site maintenance

Transferred; fully supported by Head of Operations

Safety/security program execution and audit readiness

Transferred; fully supported by Head of Operations

IT/InfoSec operations, CMMC posture, and OT cyber

Transferred; fully supported by Head of Operations

Day-to-day vendor and contractor relationships

Transferred; fully supported by Head of Operations

1/3/10-year operational planning

Retained by Head of Operations; Director contributes input

RMSL integration

Retained by Head of Operations; Director executes campus-side tasks

External B2B/B2G partnership development

Retained by Head of Operations

Cross-site consistency (Texas / Denver / Indiana / OCONUS)

Retained by Head of Operations

Vision/Mission/Core Values standard-setting

Retained by Head of Operations; Director enforces at campus level

Success Measures

First 30 Days

• Complete assessment of all four pillars.

• Assume ownership of the campus operating cadence.

• Meet every direct report, key contractor, and critical vendor.

First 90 Days

• Operating rhythm running independently of the Head of Operations.

• Compliance gaps (ATF, OSHA, DCMA, DSCA, ESSP, SSP, CMMC) documented with remediation plans and owners.

First 12 Months

• Phase 1 headcount hired and productive across all four pillars.

• Documented, repeatable processes in place for each pillar.

• Zero material compliance findings; safety program operating to standard.

• CMMC certification path on track; ERP/MRP implemented or under active implementation.

• Inventory accuracy, on-time shipping, and site availability metrics established and trending to target.

• Head of Operations time allocation measurably shifted toward strategic work.

Qualifications

Required Qualifications

• Bachelor’s degree in Operations Management, Engineering, Business, Supply Chain, or a related field; equivalent experience will be considered.

• Minimum 8–10 years of progressive operations leadership, including at least 3 years with direct P&L or multi-function operational ownership.

• Demonstrated experience leading multiple dissimilar functions simultaneously (e.g., supply chain and facilities and safety), not deep expertise in a single vertical.

• Proven track record in a regulated manufacturing or industrial environment with substantive compliance obligations.

• Direct experience with inventory control, procurement, and production scheduling.

• Experience hiring and building teams from a small base.

• Ability to obtain and maintain a U.S. security clearance; U.S. person status as required by ITAR/EAR.

• Willingness to reside within commuting distance of the Ballinger Campus.

Preferred Qualifications

• Experience in defense manufacturing or as a DoD supplier, with working familiarity with DCMA, DSCA, and DFARS requirements.

• Experience with ATF-regulated operations and explosives or energetics safety frameworks (ESSP, SSP).

• Greenfield or brownfield site buildout experience — standing up operations where processes do not yet exist.

• ERP/MRP implementation or optimization experience.

• Familiarity with CMMC, NIST SP 800-171, and DFARS cybersecurity flow-down requirements.

• Exposure to OT/ICS cybersecurity in a production environment.

• Formal continuous improvement credentials (Lean, Six Sigma, or equivalent).

• Prior military logistics, engineering, or installation-management leadership.

• Experience supporting an acquisition integration.

Core Competencies

• Bias for execution. Closes loops. Distinguishes activity from progress.

• Comfort with ambiguity. Builds the process rather than waiting to be handed one.

• Range over depth. Credible across supply chain, facilities, safety, and IT without needing to be the technical expert in any one discipline.

• Safety/Compliance discipline. Treats safety and regulatory obligation as non-negotiable.

• Direct communication. Surfaces bad news early and unprompted.

• Ownership. Does not route problems upward that belong at the campus level.

Working Conditions & Physical Demands

• On-site presence at a rural Texas campus in active construction and buildout.

• Regular exposure to manufacturing, construction, and outdoor environments; PPE required in designated areas.

• Occasional travel to Denver and Indiana locations.

• Availability outside standard business hours for emergent site, safety, or security events.

• Response-time proximity requirements may apply for DCMA compliance purposes.

This job description reflects the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Critical Materials Group reserves the right to amend this description at any time.