Operations Supervisor

Posted One Month Ago
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Milwaukee, WI, USA
In-Office
33-34 Hourly
Entry level
HR Tech • Information Technology • Professional Services • Social Impact
The Role
Oversee workforce program operations, ensuring contractual compliance, performance, productivity, and effective service delivery. Set operational goals, optimize processes, coordinate staff training, delegate responsibilities, review performance, maintain procedures, and communicate with project partners. The role also requires knowledge of applicable workforce and welfare regulations and may involve supervising staff.
Summary Generated by Built In
Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

  •  Responsible for overseeing the project's programmatic activities and operations
  • Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
  • Analyzes processes and procedures to optimize performance.
  •  Defines and sets operational goals
  • Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff
  • Understand all technical aspects of the operational units
  •  Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
  •  Maximize performance and productivity
  • Direct/delegate staff responsibilities to meet and/or exceed performance standards. Review staff performance and recommend corrective actions as needed
  • Facilitate meetings with partners to promote full, frequent communication
  • Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
  • Participate in development and maintenance of standard operating procedures - Other duties as assigned

Qualifications

  • Related Bachelor's Degree from an accredited college or university or equivalent experience 
  • Experience organizing, planning and developing program operations at a supervisory level
  • Demonstrated customer service skills Excellent leadership, interpersonal and human resource management skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Skills Required

  • Related bachelor's degree from an accredited college or university or equivalent experience
  • Experience organizing, planning, and developing program operations at a supervisory level
  • Demonstrated customer service skills
  • Excellent leadership, interpersonal, and human resource management skills

Equus Workforce Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equus Workforce Solutions and has not been reviewed or approved by Equus Workforce Solutions.

  • Flexible Benefits — Some roles offer flexible schedules, remote or hybrid work options, and mileage reimbursement. These elements provide practical flexibility that helps offset rigid aspects of core pay structures.
  • Retirement Support — A 401(k) plan with employer match is included alongside life, AD&D, and disability coverage. These standard offerings create a basic foundation for long-term financial security.
  • Wellbeing & Lifestyle Benefits — Programs such as an Employee Assistance Program, tuition assistance, employee discounts, and daily‑pay options are available. These additions help round out total rewards beyond base pay.

Equus Workforce Solutions Insights

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The Company
HQ: Louisville, KY
3,500 Employees
Year Founded: 1974

What We Do

Equus Workforce Solutions is a comprehensive provider of workforce development services in North America, helping job seekers and career changers prepare for and advance in careers, while also working to advance economies and help communities thrive.

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