Top Operations Jobs

Supports North America Sales through revenue strategy and operations. Advises sales leadership on go-to-market strategy, forecasting, pipeline performance, quota setting, territory design, deal reviews, and complex negotiations. Partners cross-functionally with Deal Desk, Legal, Finance, Marketing, Enablement, and Ecosystem teams to improve processes, tools, and operating rhythms. The role also drives data-informed performance improvements and executive-level revenue initiatives.

Leads Creative and Design Operations for Enova Studios by managing workflows, traffic, dashboards, tools, vendors, SOPs, and operational improvements. The role administers Asana and integrates the broader tool stack, coordinates capacity and project execution, manages vendor relationships, and applies AI and automation to improve efficiency. It partners with leadership to establish priorities, surface risks, maintain visibility, and support both creative production and UX/product design workflows.

Leads the company’s revenue operations function across Sales, Marketing, Customer Success, and Finance. Owns revenue strategy, planning, forecasting, GTM processes, systems, data governance, analytics, executive dashboards, and technology investments. Builds scalable operating rhythms, improves pipeline and customer lifecycle performance, aligns revenue and financial forecasts, identifies revenue leakage, and develops a high-performing RevOps team while partnering with executive leadership.

Leads the architecture, governance, and optimization of Salesforce and the broader go-to-market technology stack. Builds data cleansing, enrichment, automation, AI, reporting, and account-sourcing workflows; manages tools and integrations; improves sales processes; leads UAT, documentation, training, and data projects; and serves as the technical advisor for sales operations stakeholders.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Leads strategic planning and business operations for executive leadership, serving as a liaison across teams and supporting board and company-wide meetings. Develops success metrics, manages sensitive communications, evaluates executive inquiries, conducts research and financial modeling, and provides recommendations for strategic decision-making. Also supports PR and marketing strategy and leads special projects aligned with corporate priorities.

Own and scale Garner’s member payments function, ensuring accurate and timely payments. Build operational processes, tools, reporting, and automation; partner with Product, Engineering, Finance, Account Management, and external stakeholders; resolve complex payment issues; and lead a small team as a hands-on player-coach.

Leads strategy and operational excellence for Customer Experience functions, including Technical Support and Professional Services. Builds KPI frameworks, dashboards, forecasting models, governance, and operating rhythms; drives AI-enabled workflow transformation, process standardization, capacity planning, executive reporting, and cross-functional initiatives. Partners with senior leaders across Revenue Operations, Finance, Product, Sales, Engineering, and Customer Success to improve performance, scalability, customer outcomes, and decision-making.

Leads global revenue operations supporting go-to-market planning, territory and capacity design, quota setting, forecasting, CRM improvements, data accuracy, and ARR growth. Builds financial and GTM models, dashboards, and performance analyses; develops segmentation, renewal, pipeline, and sales analytics; standardizes processes; supports executive reporting; and partners with Sales, Marketing, Finance, and leadership to drive strategic initiatives and actionable business recommendations.

Supports branch operations by processing and approving teller transactions, assisting customers, resolving operational issues, identifying financial needs, and connecting customers with bankers and digital banking solutions. The role also supports branch scheduling, risk and fraud prevention, complaint escalation, compliance procedures, and team motivation. Saturday availability is expected, and Chinese Cantonese or Mandarin proficiency is preferred.

Leads teller operations and risk management within a Wells Fargo branch. Supervises, coaches, and develops staff; manages schedules, resources, customer service, compliance, issue resolution, and daily teller-line activities. The role supports hiring, performance management, customer relationship building, regulatory adherence, and referrals to qualified loan-originator team members. Requires at least two years of customer needs or issue-resolution experience and one year of leadership experience.

Lead the operating foundation for Affirm’s de novo bank. Own Finxact and Savana platforms, deposit and lending operations, launch readiness, controls, reconciliations, vendor oversight, regulatory readiness, and operational resilience. Build and manage the Bank Operations team, establish performance metrics, support audits and examinations, and partner with product, engineering, finance, compliance, risk, fraud, and other stakeholders to deliver reliable banking services.

Supervise the launch and daily operation of a card grading facility, overseeing receiving, research, encapsulation, quality control, imaging, invoicing, and shipping. Establish workflows, schedules, productivity goals, KPIs, and procedures while coaching, training, evaluating, and disciplining employees. Resolve customer submission discrepancies, support revenue and profit targets, collaborate cross-functionally, and occasionally travel to West Coast trade shows and events.

Supports installation, warranty, and service operations through performance data analysis, reporting, dashboard development, and process optimization. The intern will identify efficiency opportunities, collaborate cross-functionally on service delivery improvements, and gain exposure to vendor and partner management. This is a 10-week, headquarters-based summer internship focused on applying operational analytics to improve customer satisfaction and business outcomes.

Own strategic Revenue Operations across forecasting, funnel analytics, GTM planning, sales operations, deal desk, pricing, commissions, data governance, and AI transformation. The role establishes reliable forecasting and unified revenue data, leads annual planning and reforecasts, manages commission systems and pricing operations, and drives AI-enabled workflows. Reporting to the COO, the director leads a distributed team and influences Marketing, Sales, Customer Success, Finance, Data, Systems, and AI teams.

Supports middle-office trade operations by reconciling trades, settlements, P&L, invoices, accounts, balances, and margin requirements. Investigates and resolves trade breaks, coordinates with trading, IT, clearing firms, and risk teams, and supports onboarding of exchanges and platforms. The role also manages datasets, produces reports, identifies automation opportunities, and contributes to operational improvements in a fast-paced financial markets environment.

Supervise teller operations, schedules, risk controls, compliance, customer service, and issue resolution for a Wells Fargo branch. Lead, coach, and develop branch employees; allocate people and financial resources; support hiring; resolve customer and employee concerns; and ensure operational quality. The role requires customer contact and referral of interested customers to qualified loan professionals, while meeting Loan Originator regulatory requirements.

Leads teller operations and risk controls across a branch, manages schedules and resources, resolves customer and employee concerns, ensures regulatory compliance, and coaches direct reports. The role provides customer service, supports referrals for dwelling-secured products without taking applications, assists with hiring and talent development, and manages daily teller-line performance in a high-volume banking environment.

Supports branch operations and customer experience by processing and approving teller transactions, resolving operational issues, promoting digital banking solutions, and referring customers to bankers. Assists the branch manager with scheduling and operational tasks, identifies customer financial needs, manages risk and fraud concerns, and helps motivate employees while following banking policies, compliance controls, and loss-prevention procedures.

Leads business operations for AI Research, serving as strategic operating partner and chief of staff to the research head. Responsibilities include strategy execution, portfolio governance, executive reporting, financial and resource planning, conference engagement, infrastructure prioritization, responsible AI governance, and talent initiatives. The role aligns research priorities, investment, talent, and enterprise execution while partnering across technology, finance, legal, product, and business teams.

Manage BoostMobile.com’s ecommerce catalog within Adobe Commerce, including product SKUs, plans, accessories, pricing, checkout configurations, and promotional offers. Translate product and pricing requirements into accurate platform configurations, perform cross-browser and cross-device QA, troubleshoot discrepancies, and ensure timely launches. Maintain documentation, workflows, and quality checklists while coordinating with product, pricing, marketing, and ecommerce teams.

Supports business strategy and operations initiatives through process improvement, data analysis, reporting, presentations, and stakeholder collaboration. Interns may improve workflows, analyze trends and pain points, support pilots, and develop recommendations that strengthen efficiency, customer experience, and strategic decision-making. The 10-week hybrid program provides exposure to corporate operations and cross-functional teamwork.

Processes annuity paperwork, monitors business inflow, maintains Salesforce records, communicates with carrier partners, financial advisors, sales staff, and clients, compiles operational reports, organizes information, follows up on outstanding tasks, and supports special projects. The role requires accuracy, compliance awareness, analytical ability, strong communication, and adaptability in a hybrid Chicago office environment.

Leads operational excellence across tooling, cost-to-serve modeling, KPI reporting, process redesign, and cross-functional execution. Partners with Engineering, Data, Finance, and operational leaders to improve efficiency, reduce costs, implement automation, establish performance reviews, support launches, and inform strategic decisions. The role also contributes to company planning, market evaluation, partnerships, and M&A diligence.

Own Help Desk service delivery operations, monitoring ticket queues, incidents, SLAs, service health, and operational trends. Coordinate major incident response, stakeholder communications, escalations, and remediation efforts across internal teams, vendors, and technology partners. Analyze recurring issues and performance data to identify root causes and improve service stability. Maintain dashboards, facilitate operational reviews, track corrective actions, and provide leadership with service performance, risk, and incident updates.