Top Operations Jobs

Partner with the VP, Strategic Operations to translate strategy into action: lead strategic planning, OKRs, executive communications, dashboards, and governance. Drive cross-functional initiatives, identify risks and dependencies, support resource and budget planning, and ensure alignment and accountability across the COO organization.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

The Head of Field Engineering Operations will design and optimize operational strategies for the Field Engineering team, focusing on systems, processes, and frameworks to enhance performance and customer impact while leading a high-performing team.

Lead strategy and delivery operations for global Customer Success, driving business planning, QBRs/AOP, resource and capacity planning, services portfolio/NPI, vendor management, and cross-functional alignment. Apply AI, automation, and data-driven insights to improve workflows, productivity, and customer outcomes while building and scaling high-performing teams in a B2B SaaS environment.

Senior RevOps leader partnering with the CRO to own GTM operations: manage revenue tech stack, ensure data integrity and forecasting accuracy, optimize lead-to-renewal lifecycle, build revenue analytics and dashboards, and lead cross-functional initiatives to drive ARR growth and operational scale.

Partner with Channels & Alliances to run recurring operational processes, build and maintain Salesforce reports/dashboards, ensure data integrity, coordinate vendors, document playbooks, identify automation/AI opportunities, and support cross-functional stakeholders to scale GTM operations.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Process customer lottery ticket orders and redemptions at a local fulfillment center, update order/status systems, maintain printing/scanning equipment, organize workflows to meet deadlines, support operational projects, and provide excellent customer service while working flexible schedules.

Enterprise leader responsible for Long Term Disability strategy and end-to-end claims operations (including IDI and Return to Health). Drive operational transformation using AI/automation and analytics, ensure compliance, own a $100M+ P&L, define KPIs, lead a large distributed team, and deliver superior customer experience and financial performance.

Lead strategic planning, business-review cadences, and cross-functional execution for name.com and Identity Digital. Drive MBR/QBRs, weekly leadership and board meeting prep, OKR/KPI design and reporting, OPEX management, internal communications, and stakeholder alignment across finance, product, engineering, marketing, support, and BD to translate leadership priorities into measurable plans and outcomes.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Lead a fulfillment center team for the Jackpocket lottery courier product, manage daily operations and shifts, troubleshoot outages and staffing issues, handle high-value ticket redemptions, manage inventory and supplies, recruit/train staff, and ensure safety, efficiency, and regulatory compliance across nights, weekends, and holidays.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, update systems with order statuses and tracking, maintain printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects to ensure accurate, efficient order fulfillment and strong customer experience.

Lead and enhance the QA program for Risk Operations disputes, governing BPO partners, conducting QA and calibration, analyzing trends, reporting findings, supporting audits, and expanding QA coverage across non-disputes risk functions to ensure regulatory compliance with Reg E, Reg Z, and CFPB standards.

Lead and improve flights inventory operations by defining standards, designing scalable processes, using data to diagnose issues, driving reporting and automation, influencing product/tooling, and building AI-assisted triage and anomaly detection workflows. Coach teammates, run retrospectives, set OKRs, and ensure airline schedules, fares, and supplier feeds remain accurate to protect bookings and revenue.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Lead strategy, governance, and execution for GTO by translating executive priorities into roadmaps, driving cross-functional programs, executive communications, performance tracking, and continuous improvement using data and BI tools to enable organizational effectiveness.

Support branch operations and customer experience by processing teller transactions, resolving issues, escalating when needed, assisting the branch manager with scheduling and operational tasks, identifying customer needs and fraud risks, and promoting digital banking solutions while following policies and controls.

Support branch operations and customer experience by processing teller transactions, resolving teller-line issues, performing routine to moderately complex operational and customer support tasks, assisting branch manager with scheduling, identifying customer needs, escalating concerns, preventing fraud, and motivating staff to meet business objectives while adhering to compliance and risk policies.

Lead and supervise teller operations to deliver exceptional customer service while ensuring compliance and risk controls. Manage scheduling, daily teller decisions, coaching and development of direct reports, resource allocation, customer issue resolution and escalation, and support loan-originator referral requirements and regulatory qualification checks.

Support branch operations and customer experience by processing and approving teller transactions, resolving teller-line issues, completing operational tasks within policy, supporting branch manager with scheduling and operational duties, escalating customer concerns, identifying customer needs, promoting digital solutions, and motivating staff to meet business objectives.

Support branch operations and customer experience by processing teller transactions, resolving teller-line issues, educating customers on digital banking, completing operational tasks, assisting branch management with scheduling, escalating risks or complaints, and motivating staff to meet business objectives while following policies and controls.

Manage and supervise teller operations and risk to deliver excellent customer service and compliance. Coach and develop teller staff, handle day-to-day operational decisions, support customers and escalate issues, manage schedules and resources, and comply with Loan Originator and regulatory requirements.

Process and approve teller transactions, support daily branch operations and customer service, escalate issues, assist branch manager with scheduling, and help identify customers' financial needs while minimizing operational risk.