Top Operations Jobs

Manage and improve Roku's content operations by ensuring data integrity, driving process automation, supporting change management for feature releases, and coordinating cross-functional testing, documentation, and stakeholder communication.

Lead all aspects of a high-volume service location: staffing, floor operations, member experience, and sales performance. Set and enforce KPIs, coach staff, identify and convert sales opportunities, track metrics, and address underperformance to meet revenue targets and maintain high service standards.

Senior IT operations leader shaping enterprise operational strategy, disaster recovery, and infrastructure roadmaps. Leads large cross-functional programs, governs standards, advises executives, manages vendor strategy, and mentors engineering staff to improve reliability, performance, and continuity.

Provide front-desk coverage and a welcoming guest experience, coordinate interview logistics and reception scheduling, manage office supplies, kitchens, vendors, mail and packages, support executive catering and events, assist with facilities and administrative projects, and maintain office cleanliness and ambiance. Part-time, on-site role with light lifting.

Lead and modernize NYPL's desktop and endpoint services across Windows and macOS, transitioning from SCCM to cloud MDM (Intune/Jamf). Manage Desktop and Solutions Engineering teams, oversee Google Workspace administration, ensure endpoint security, drive automation and KPIs, partner with Cybersecurity and Product Management, manage vendors, and improve operational reliability and efficiency.

Lead daily IT operations and service delivery, ensuring availability, performance, security, and compliance across infrastructure, help desk, cloud, and cybersecurity. Manage incidents, vendor relationships, audits (PCI/SOC), budgets, asset management, and mentor technical teams while driving process improvements and operational excellence.

Lead day-to-day operations across Client Activation & Support, Audit, Content/Social, Co-Op, and Project Management. Manage and develop team leads, enforce SLAs and quality standards, drive process improvement and KPI reporting, support recruiting and vendor/invoice oversight, and ensure cross-functional alignment while reporting performance to the Sr. VP of Operations.

Manage and supervise supervisors, leads, and non-exempt staff across banking operations (loans, deposits, payments, call center). Oversee workflow, staffing, performance monitoring, compliance with policies/regulations, process improvement, budgeting, training, and day-to-day escalation support.

Lead and scale the RevOps operating system for GTM: define KPIs, build forecasting models, ensure data and systems integrity, diagnose gaps, create dashboards, drive cross-functional alignment, and support predictable revenue growth.

Owner of revenue systems and GTM ops stack: build and maintain Salesforce fields, flows, validation rules, and layouts; design routing and workflows across Salesforce, LeanData, Chili Piper, and HubSpot; lead major system redesigns; partner with Engineering to automate repetitive GTM work with AI agents; respond to Sales/Marketing/CS/Finance requests and support finance forecasting inputs.

Lead commercial activities for Clutches & Brakes: drive pricing, quotations, forecasting, and process improvements; support sales and customers; manage data analytics, dashboards, and ERP/CRM integrations; coordinate cross-functional and global teams to improve operational efficiency and profitability.

Manage deposit operations including refunds, stop payments, dormant account removals, credit card rebates, transaction monitoring, and regulatory audit support. Ensure accurate money movements, compliance with NACHA and wire/ACH rules, and maintain confidentiality of customer PII.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Support and maintain the Warehouse Management System (WMS) and related applications: resolve bugs and service requests, meet SLAs, manage integrations via APIs, write and execute test scripts, train users and super-users, document processes, and collaborate cross-functionally to improve operational efficiency and system reliability.

Lead and manage the firmwide eBilling function, ensuring timely, compliant electronic invoice submission. Oversee eBilling team, rate override processes, client/matter setups, and collaborate with stakeholders to resolve issues. Drive process improvements, automation, training, and documentation to ensure consistent, efficient billing operations across offices.

Manage all operational elements of a small-to-mid sized bank branch including cash vault and ATM custody, auditing negotiable instruments and drawers, BSA and compliance tasks, new account documentation review, transactional servicing, and customer-facing sales and referrals.

Manage branch operational activities including cash vault and ATM custody, cash drawer and negotiable instrument audits, BSA/compliance tasks, new account quality control, and customer-facing transactions and sales support.

Manage daily operational workflows and queue tasks, execute payment reconciliation and resolve discrepancies, monitor automated tools, support product and process improvements through testing and documentation, and assist with escalations from Support to ensure timely resolution and data integrity.

Performs complex clerical duties certifying official documents for foreign use, assisting customers, collecting and validating fees, preparing certificates and reports, maintaining records, operating office equipment, and providing Ukrainian language translation/interpretation.

Operate at the intersection of finance, operations, and strategy: own recurring Finance and RevOps workflows, run AR/AP and payroll-adjacent tasks, build financial models and analytics, support HubSpot and data hygiene, manage vendors and IT onboarding, lead ISO27001/SOC2 evidence gathering, coordinate hiring and people ops programs, and drive cross-functional operational improvements.

Operate at the intersection of finance, operations, and strategy: own AR/AP and payroll-adjacent execution, financial modeling and budgeting, HubSpot RevOps support, vendor and IT management, ISO 27001/SOC 2 compliance evidence gathering, cross-functional coordination, hiring/onboarding logistics, and analytical projects to drive company performance.

Support planning, execution, and financial management of customer projects: prepare quotes/estimates, quantify labor/materials, document communications, manage project paperwork, coordinate teams, compile billing, and assist month-end reporting.

Own day-to-day operations of a high-volume service location: manage staff, workflow, and member experience while driving sales and KPIs. Coach and hold the team accountable, track metrics to inform decisions, convert sales opportunities, and address underperformance to meet revenue targets.

Lead and operate a high-volume service location, managing staff, workflows, and member experience while driving location sales and KPIs. Coach and hold teams accountable, identify and correct underperformance, and use data to make operational and commercial decisions.

Monitor and administer core processing jobs, enterprise scheduling, and system monitoring. Troubleshoot and communicate escalations, provide on-call operational support, maintain end-of-day/month and ACH processes, and produce management reporting to ensure SLA adherence.