Business Operations Coordinator

Position Summary

The Business Operations Coordinator supports U.S. business operations through sales-data coordination, internal stakeholder alignment, and cross-regional collaboration. Serving as an internal liaison between the Vital Technology Group and U.S. teams, this role supports business development, pre-sales, post-sales, and strategic initiatives by ensuring that information, priorities, and actions are communicated clearly and followed through effectively. The position primarily works with internal teams and is not intended to serve as a direct customer-facing role.

Key Responsibilities

• Internal Business Liaison: Serve as a key liaison between the Vital Technology Group and U.S. internal teams, ensuring effective two-way communication, timely information sharing, alignment of priorities, and smooth cross-regional collaboration.
• Business Development Support: Support BD activities by coordinating across sales, technical, product, and other internal teams to consolidate market and customer requirements, align internal resources, and facilitate follow-up on business opportunities.
• Internal Stakeholder Coordination: Build effective working relationships across business, technical, sales, operations, and management teams, serving as a central coordination point for information, priorities, action items, and follow-up.
• Strategic Projects: Coordinate and support strategic and cross-functional projects that address important internal and external customer needs, helping align stakeholders, resources, deliverables, and execution
• Pre-Sales Coordination: Support pre-sales activities by coordinating internal technical and commercial resources, ensuring that customer requirements and business needs communicated by sales and BD teams are clearly understood, addressed, and followed through internally.
• Post-Sales Coordination: Support post-sales activities by facilitating internal communication and coordination on technical, quality, delivery, and other customer-related matters, helping responsible teams drive issues toward timely resolution.
• Other Responsibilities: Perform other related duties and assignments as requested by headquarters and U.S. management.

Qualifications

• Bachelor's degree or above in a technical discipline, such as engineering, materials science, physics, chemistry, or a related field.
• Fast learner with the ability to quickly understand new technologies, products, markets, and business processes.
• Strong business acumen, with the ability to connect technical knowledge with customer needs and business objectives.
• Proven ability to work effectively in a fast-paced, dynamic, and cross-functional team environment.
• Strong communication, coordination, and problem-solving skills, particularly when working across different functions, cultures, and regions.
• English and Chinese bilingual.

Core Competencies

• Internal relationship building and stakeholder management
• Cross-functional and cross-regional coordination
• Business and technical learning agility
• Attention to detail and data accuracy
• Clear written and verbal communication
• Adaptability, ownership, and execution in a dynamic environment

Pay Range & Total Compensation

The base pay range reflects the good-faith estimate of the salary/wage range for this position at the time of posting. Actual placement within the range is determined based on factors including key skills, relevant experience, internal equity, education, certifications, and geography/market differentials.

Additional Compensation & Benefits:

In addition to base pay, this role is eligible for:

Comprehensive health, dental, and vision insurance coverage

• Comprehensive health, dental, and vision insurance coverage
• 401(k) matching program
• Paid Time Off (PTO), paid holidays, and sick leave

Note: Variable pay and benefits are subject to the terms and conditions of the applicable plan documents.