Top Operations Jobs

Supports cybersecurity training operations across virtual and in-person programs by coordinating readiness checklists, events, facilitators, learners, platforms, troubleshooting, attendance, records, testing, reporting, and continuous improvement. Maintains SharePoint resources, LMS checks, documentation, workflows, and training data while serving as a first-line support contact and coordinating escalations. Requires strong organization, communication, independent problem-solving, Microsoft 365 proficiency, technology adaptability, and familiarity with cybersecurity concepts. The role is hybrid in Washington, D.C., with occasional in-person DMV training events.

Owns CRM architecture, governance, data integrity, dashboards, reporting, and adoption for the Strategic Partnerships department. Coordinates customer training, demonstrations, conferences, visits, travel, equipment, calendars, and cross-functional support. Supports pipeline reviews, forecasting, opportunity assessments, leadership updates, and departmental reporting while identifying bottlenecks and implementing scalable workflows. Partners across government relations, industry relations, finance, compliance, production, and other teams in an on-site defense technology environment.

Monitors enterprise, factory, and platform systems in a 24/7 operations center; manages tickets, incidents, alarms, escalations, and operational communications. Performs initial troubleshooting and supports system administration while coordinating with IT, mission operations, customer service, and software development teams. The role requires shift work, including overnight and weekend coverage, and involves maintaining system status visibility and resolving technical issues.

Manage branch operations and 25–50 employees while supporting the Branch Manager. Lead safety compliance, workforce planning, recruiting, onboarding, training, scheduling, payroll coordination, asset tracking, customer service, and process improvement. Maintain traffic control credentials, investigate incidents, oversee safe work practices, manage P&L and business development activities, and build customer and employee relationships. The role also requires adherence to collective bargaining agreements and applicable safety regulations.

Performs and reviews wealth management operations, including account maintenance, asset transfers, cash and wire processing, billing, securities transactions, reconciliations, reporting, compliance controls, and vendor administration. Owns specialized operational areas, resolves escalated issues, conducts quality control reviews, supports audits, and trains less experienced staff. The role is hybrid in Boston and requires accurate, deadline-driven execution across financial platforms.

Leads daily orchestra and venue operations, including rehearsals, performances, touring, runouts, rentals, production schedules, logistics, budgets, contracts, and recording projects. Supervises operations staff, coordinates with musicians, artists, presenters, vendors, and stage personnel, and supports labor relations and committee work. Requires strong orchestral knowledge, communication, administrative, and leadership skills, with evening and weekend availability.

Performs banking operations tasks, including reviewing incoming work, entering and verifying transactions, preparing documents, resolving issues, and completing data entry across bank systems. Coordinates with internal teams, external customers, and appropriate resources while complying with banking regulations, security policies, confidentiality requirements, deadlines, and accuracy standards. Provides customer service and may work across multiple operational departments.

Performs routine banking transactions, reviews and processes incoming work, enters and verifies data in bank systems, prepares documents, resolves operational issues, coordinates with internal teams and customers, and ensures compliance with bank policies, regulations, security standards, and deadlines.

Oversee daily operations and performance across multiple sales programs, managing program leaders and sales teams. Monitor KPIs, staffing, productivity, profitability, and client satisfaction; implement corrective actions; coordinate hiring, onboarding, training, and program launches; establish SOPs; analyze operational and financial reports; and provide strategic recommendations to executive leadership.

Leads Finance and HR operational services for a university college. Oversees financial transactions, budgeting, purchasing, student employment, payroll-related activities, personnel actions, compliance, reporting, and process improvement. Supervises and trains student operations specialists, coordinates with department business managers, administers HR and financial systems, standardizes workflows, maintains internal controls, and provides operational guidance to ensure accurate, efficient, and compliant service delivery.

Supports company-wide planning and internal operations across legal, financial, administrative, and systems functions. Partners directly with the executive team to lead external initiatives and special projects, build internal tools and processes, and manage dynamic priorities. The role requires strong organization, attention to detail, communication, autonomy, ownership, and enthusiasm for a fast-paced startup environment.

Coordinates healthcare simulation activities, including operating and maintaining audiovisual systems, clinical simulators, medical equipment, and simulation environments. Provides user orientations, troubleshoots technology, schedules resources, manages supplies and records, supports clinical education and research, and develops realistic scenarios, props, and moulage. Requires travel between simulation centers approximately 50% of the time.

Leads daily IT operations for a high-volume hotel environment, ensuring reliable, secure, and high-performing systems. Supervises, coaches, and develops IT Technicians; oversees troubleshooting, incident resolution, service standards, ITIL processes, KPIs, and SLAs. Maintains servers, networks, voice systems, applications, and operational technologies; coordinates cybersecurity and vulnerability initiatives. Manages technology deployments, vendors, budgeting, lifecycle planning, and property-wide IT projects while serving as the escalation point for complex technical issues.

Part-time Operations Administrator providing administrative and office support to the Publisher and staff. Responsibilities include managing office needs, processing mail and invoices, sending customer materials, entering house advertisements, coordinating with corporate staff on accounts payable and tax documentation, and assisting with event preparation and execution. The role requires strong administrative skills, Excel and word-processing proficiency, and the ability to learn new systems.

A 12-week operations internship supporting warehouse, delivery, inventory management, customer assistance, vendor interactions, reporting, and business projects. The intern will learn Profit Center operations, complete safety and compliance training, support daily business needs, and build knowledge of products and operational processes while developing communication, organization, and critical-thinking skills.

Supports shareholder services and 1031 Exchange operations for financial advisors and distribution partners. Reviews subscription documents, coordinates exchange closings, reconciles transactions and fund activity with internal teams and third-party vendors, resolves operational issues, and improves procedures and workflows. The role also manages cross-functional projects involving distribution, accounting, marketing, legal, compliance, and external partners while providing phone and account-related support.

Leads the Legal Department’s operational strategy, scalability, and continuous improvement. Oversees legal technology, matter and contract management, budgeting, vendors, outside counsel, reporting, litigation support, knowledge management, and workflow automation. Drives responsible AI adoption, process redesign, standardized intake and approval workflows, operational controls, and data-driven performance measurement. Partners with legal leadership and stakeholders to improve efficiency, manage resources, implement technology, and support organizational growth.

Lead the launch and operational development of OLAM Stamford, a new public charter school. Build systems for transportation, meals, facilities, safety, records, attendance, enrollment, family communications, compliance, budgeting, purchasing, vendors, and technology. Partner with the Head of School and network teams, engage families and community organizations, coordinate staff processes, and create a safe, welcoming learning environment. As the school grows, hire and develop an operations team.

Oversee call center operations by monitoring KPIs, improving efficiency and service quality, coaching frontline leaders, managing reporting, ensuring compliance, mitigating operational risk, and maintaining key client relationships. The role drives continuous improvement, performance management, leadership development, SLA achievement, and data-informed operational decisions.

Leads managed services delivery across service desk and Tier 3/4 engineering teams. Oversees SLAs, incident and change management, infrastructure health, cybersecurity remediation, backups, automation, reporting, staffing, and client communications. Manages 24x7 coverage, develops technical teams, coordinates major incidents, maintains ITSM processes, and drives service standardization and improvement across client environments.

Own alumni engagement, communications, community operations, workflow automation, AI-enabled processes, data warehouse reporting, and career coach operations. Build and maintain systems using Google Apps Script, Slack, BigQuery, dashboards, and no-code tools. Manage alumni campaigns, data quality, outcomes analysis, coach assignments, employer-partner pipelines, and operational documentation. The role requires strong SQL, scripting, communications, program operations, analytics, and cross-functional coordination skills.

Supports multiple deposit operations functions, including transaction processing for retirement accounts, brokered CDs, escrow accounts, and control agreements. Reviews reports, validates data, performs callback verification, monitors account activity, supports unclaimed property processes, responds to workflow requests, and helps maintain procedures. Ensures compliance with banking regulations, internal controls, policies, and service-level agreements while assisting with special projects and operational needs.

Leads complex operational activities, continuous improvement, safety, quality, delivery, cost, and employee engagement. Spends significant time on the operations floor, develops teams, coaches employees, resolves process and service issues, facilitates change, and ensures standardized work and accountability. Partners with customer service and quality teams to identify root causes and implement solutions while meeting safety, quality, and on-time delivery goals.

Leads and scales marketplace operations across vehicle listings, title, payments, logistics, and commercial workflows. Manages function owners, resolves transaction escalations, improves operational metrics, develops SOPs, and drives AI-enabled automation with Product, Engineering, Finance, CX, and Program Management. The role is a player-coach position focused on increasing transaction speed, accuracy, and scalability while reducing costs.

Supports Small Business Banking sales and customer service operations by reviewing account applications, conducting BSA/AML due diligence, assigning applications to Relationship Managers, managing customer inquiries, and resolving service cases. Serves as a subject matter expert and leads process improvement initiatives while ensuring compliance with bank risk guidelines and delivering a strong client experience.