Hiring Range: $22.74 - $36.55
The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information
The Wealth Operations Specialist performs and reviews daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. Building on full proficiency in the core Specialist I functions, this role owns one or more specialized focus areas and serves as a day-to-day escalation point and quality control reviewer for less experienced staff. Consistent performance with accurate execution, a keen sense of urgency and deadlines, and end to end vision of data, client, and Bank impact is expected. This is a hybrid role based in Boston 2-3 days per week
Responsibilities:
- Account Opening & Maintenance: Processing and secondary review of new and existing accounts, documentation validation, OFAC screening, custodian setup, and data integrity management.
- Asset Movement & Transfers: Processing and review of internal, external, and complex transfers; resolution of aged and failed items.
- Cash Management & Banking Operations: Posting of cash, ACH, check, and wire activity; daily and monthly reconciliations; wire investigations.
- Billing & Fee Administration: Fee setup, maintenance, accruals, adjustments, and review of fee exceptions prior to release.
- Securities Processing & Corporate Actions: Corporate action elections, class action processing, and settlements, including complex or time-sensitive items.
- Reconciliations & Reporting: GL variance research and resolution, settlement reporting, and recurring operational reporting.
- Operational Controls & Compliance: IRS and regulatory compliance, SOP drafting, control testing, audit support, escheatment, BCM activities.
- Custodian & Vendor Administration: User access, platform administration, vendor monitoring, and change management.
- Focus Area Ownership and Team Support: Owns assigned specialized focus areas; perform QC review, training and team lead coverage for production deadlines
Requirements:
4–6 years of relevant wealth management or financial services operations experience, including proficiency across the core Specialist I functions.
Bachelor's degree in Accounting, Finance, or a related field is preferred.
Skills/Knowledge
Working knowledge of trust and wealth platforms; SEI Wealth Platform and Salesforce experience preferred.
Proficient PC skills in Microsoft Office Suite productivity applications, with advanced Excel capability.
Strong written and oral communication skill.
Highly organized, capable of managing multiple tasks, meeting strict deadlines, and reviewing and training less experienced staff.
About Us
Skills Required
- 4-6 years of relevant wealth management or financial services operations experience
- Bachelor's degree in Accounting, Finance, or a related field
- Working knowledge of trust and wealth management platforms
- SEI Wealth Platform experience
- Salesforce experience
- Proficiency with Microsoft Office Suite productivity applications
- Advanced Microsoft Excel capability
- Strong written and oral communication skills
- Ability to manage multiple tasks and meet strict deadlines
- Ability to review and train less experienced staff
Eastern Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastern Bank and has not been reviewed or approved by Eastern Bank.
-
Retirement Support — A defined‑benefit pension layered with a 401(k) and ESOP/cash‑balance elements creates uncommon depth for long‑term wealth building. This retirement stack differentiates the total package versus many regional banks.
-
Equity Value & Accessibility — An employee stock ownership plan adds equity participation alongside core pay and benefits. IPO‑related share allocation underscores the program’s role in total rewards.
-
Inclusive Benefits Coverage — Long‑standing LGBTQ+ support and sustained recognition for equality practices indicate benefits parity such as equal partner coverage. Employee networks and an inclusion focus are positioned as integral to the overall benefits experience.
Eastern Bank Insights
What We Do
Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency
