Top Operations Jobs

Leads technology business operations spanning software capitalization, investment planning, resource analytics, audit readiness, and operational governance. Partners with Finance, Engineering, HR, Audit, and Program teams to connect labor costs and technology investments to business outcomes. Owns systems, data models, automation, and AI-assisted workflows across Workday, Jira, and related platforms. Builds planning models, controls, reporting, and scalable processes that support executive decisions and reduce administrative effort.

Own the employee IT support queue and administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, access, licensing, and hardware. Troubleshoot Windows, identity, endpoint, application, permissions, and network issues while supporting onboarding and offboarding. Document procedures, improve processes, and identify automation opportunities. Partner with Systems Administration to expand into Intune, conditional access, SSO, privileged access, networking, cloud infrastructure, security, and compliance responsibilities.

Leads regional administrative and business office operations, including budget monitoring, procurement, vendor and facility coordination, fleet management, records, grant reporting, events, and volunteer training. Supports facilities work orders, financial transactions, software systems, and regional technology issue escalation while ensuring regulatory and procedural compliance. Requires collaboration with internal teams, volunteers, vendors, and external stakeholders, with travel throughout the region and occasional travel outside it.

Own Platform Services’ operating rhythm, planning, metrics, and cross-functional initiatives. Lead quarterly planning, capacity modeling, documentation, workflow improvements, and Advisor Success support. Identify repetitive work and use AI, automation, data, and process redesign to improve efficiency and scale. Build analyses and reporting to guide prioritization, resourcing, and operational decisions in a fast-growing environment.

Leads operational excellence across a multimillion-dollar multifamily real estate portfolio. Responsibilities include building high-performing teams, improving performance through data-driven strategies, overseeing budgets and financial planning, supporting acquisitions and underwriting, managing operational risks, and partnering with cross-functional and executive stakeholders. The role drives regional strategy, accountability, innovation, organizational alignment, and portfolio results while traveling extensively within the designated market.

Supervises branch operations across temporary regional assignments, ensuring regulatory compliance, quality control, transaction accuracy, customer service, audit readiness, and workflow completion. Coaches and trains employees, supports hiring and performance evaluations, resolves customer issues, approves transactions, reviews reports, controls expenses, and runs branches when management is absent. Travel between branch locations is required.

Provides real-time operational support for Federal Reserve ACH and Check processing systems on a third-shift, 24x6 operation. Responsibilities include transaction processing, application health monitoring, incident and production issue support, operational trend analysis, testing, defect management, customer support, and participation in payment-system projects. The role performs recurring and ad hoc analysis, supports cross-team communication, follows critical processing procedures, and escalates issues when necessary.

Manages operational functions across IRC’s San Jose and Oakland offices, including safety and security, supply chain, procurement, inventory, fleet, facilities, IT, vendor relationships, compliance, and administrative expenses. Supervises operations and front desk staff, coordinates office infrastructure and emergency preparedness, supports procurement and asset management, and serves as liaison to headquarters functional leads. The role requires regular onsite presence at both offices and occasional weekend or evening work.

Analyzes operational metrics, budgets, KPIs, benchmarks, trends, and risks to support decision-making and improve efficiency. Maintains business planning tools, validates reporting data, supports capital improvement planning, prepares regulatory and management reports, and recommends process improvements. Collaborates across departments, provides analytical support for SCADA and Maximo systems, maintains operational documentation, assists with strategy development, and conducts basic training.

Provides first-point-of-contact support for customers, vendors, and visitors; manages customer accounts, orders, invoices, billing inquiries, payments, records, and routine reports. The role requires coordination with service, operations, and sales teams, accurate use of company systems, and professional onsite customer service in a fast-paced office environment.

Run core business operations, including access and device tracking, onboarding and offboarding logistics, interview scheduling, vendor management, contract renewals, and process documentation. Partner with engineering to identify automation opportunities and improve recurring workflows. Maintain accurate, auditable processes while handling sensitive employee and candidate information. The role is based in person in New York City and reports to the COO.

Manage special projects, manpower analysis, administrative operations, training, awards, records, facilities, IT, and Defense Travel System activities supporting Air Force directorates. Develop manpower determinants, organizational studies, project plans, reports, and resource recommendations. Coordinate recognition programs, staff packages, training requirements, travel administration, compliance reporting, and classified information handling while serving as a liaison among directorates, government offices, travelers, and functional organizations.

Perform manual disbursements, tax record creation and corrections, daily reconciliations, and transaction control activities for retirement plan participants and clients. Research and resolve issues involving checks, reversals, and disbursement accuracy while adhering to established controls and deadlines. Collaborate with internal and external business partners, manage competing priorities, communicate effectively, and independently solve problems in a high-risk financial operations environment.

Directs shelter operations, supervises and trains staff, ensures client access to essential services, maintains regulatory compliance, oversees facility inspections and vendor activities, tracks reports and incidents, manages schedules and supplies, conducts audits, coordinates vehicle maintenance, and supports operational investigations and corrective actions.

Owns business development operations from opportunity identification through proposal, RFP, SOW, and task-order submission. Coordinates cross-functional scoping, estimating, pricing, reviews, approvals, and deadlines while maintaining proposal resources and improving workflows. Evaluates bid/no-bid opportunities, supports government procurement channels, manages reusable content, and operates AI-enabled automation to improve quality, efficiency, consistency, and win rates. This hands-on role has no direct reports and does not carry a sales quota or own client relationships.

Own the commercial reporting cadence, forecasting, pipeline and performance analytics for a B2B clinical trial technology business. Serve as the Revenue Operations Salesforce expert, improve reporting automation, design sales compensation plans, connect commercial systems, support executives and sales teams, and translate ambiguous initiatives into measurable adoption. The role requires advanced modeling, executive communication, healthcare technology experience, and daily use of AI tools.

Supports distribution center warehouse and transportation operations by preparing reports, forms, claims, labels, logs, spreadsheets, and other documents. Responds to inquiries, resolves or escalates issues, verifies compliance data, tracks operational metrics, creates basic charts and databases, supports teammate training, and manages office supply purchasing. The role is primarily office-based but may require occasional work in freezer and warehouse areas.

Lead and develop a global Applications Operations team responsible for application support, incidents, changes, releases, service requests, monitoring, and maintenance. Manage team capacity, performance, coaching, on-call coverage, and stakeholder relationships. Oversee major incident resolution, root cause analysis, operational KPIs, audits, configuration management, and continuous improvement. Support automation, consolidation, service integration, and effective IT service delivery across the organization.

Coordinates facilities, reservations, resources, vehicles, cleanings, supplies, events, calendars, budgets, invoices, inventory, and operational systems across campuses. Resolves scheduling conflicts, maintains forms and reservation information, supports project processes, and assists with volunteer onboarding and compliance. The role requires strong organization, communication, problem-solving, attention to detail, and the ability to manage multiple priorities.

Supports data entry, document and file management, document preparation, scheduling, and compliance with established procedures. The role requires accurate information handling, basic administrative skills, adherence to quality standards, participation in training, and full-time on-site availability Wednesday through Sunday, including some holidays.

Processes high-volume lockbox transactions, including sorting mail, batching checks and documents, scanning, data entry, image reassociation, storage preparation, and outgoing mail. Follows client instructions, internal controls, security protocols, and banking regulations while meeting productivity and deadline standards. Performs end-of-day procedures, escalates issues, and supports administrative operations. Requires accuracy, dependable attendance, flexibility, basic Microsoft proficiency, and the ability to pass background and drug screenings.

Supports day-to-day digital platform operations for GPS and plug-in applications, including ticket execution, intake governance, incident communications, testing, and experience analytics. Manages operational queues, service requests, escalations, root-cause remediation, UAT, regression testing, and Medicaid-specific validation. Reviews Quantum Metric data to identify defects and experience friction, communicating insights to senior leaders and Product and IT partners.

Administers safety, risk management, insurance, and operations programs for NOVA Parks. Develops safety policies, conducts inspections and incident investigations, manages insurance claims and renewals, coordinates training and safety committees, oversees aquatic safety, and monitors regulatory compliance. Also manages purchasing, contracts, leases, grants, invasive management programs, and operational initiatives while advising leadership and supervising staff.

Operations intern supporting analyses, recommendations, process improvements, research, and special projects across business functions. The role involves identifying and resolving routine data issues, communicating roadblocks, checking processes, and presenting findings to management. Candidates should be pursuing a bachelor's degree in operations management, supply chain management, or a related field, with exposure to Lean or Six Sigma preferred. Overnight travel is typically less than 10% of the time.

Supports insurance claims operations by setting up and routing claims, verifying policy details, managing inboxes and service requests, organizing claim documentation, processing invoices and payments, maintaining accurate claim data, correcting exceptions, preparing reports, and supporting examiners and leadership. The role also manages catastrophe bulletins, vendor information, workflow improvements, AI-assisted data extraction, and system testing while handling confidential information.