Description
Central Operations Administrative CoordinatorLocation: Central Campus – South Barrington, IL
Department: Central Operations, Hospitality & Events
Schedule: Full-time, 40+ hours/week; Monday–Friday, with Sundays as needed
The Central Operations Coordinator helps keep Willow’s facilities, events, resources, and operational systems running smoothly. This role provides logistical and administrative support across campuses while helping teams, volunteers, and ministries have what they need to serve effectively.
If you’re highly organized, detail-oriented, proactive, and have a heart for service and hospitality, we’d love to hear from you!
What You’ll Do
- Coordinate facility reservations, resource requests, vehicles, cleanings, storage, and supply deliveries across campuses.
- Resolve scheduling conflicts and operational issues while communicating changes clearly and promptly.
- Support events, trainings, and team activities by coordinating calendars and logistics.
- Track budgets, invoices, supplies, inventory, and other administrative needs.
- Maintain digital forms, templates, signage, maps, and reservation systems to keep information accurate and up to date.
- Coordinate team projects and help maintain effective, scalable operational processes using tools such as HIVE.
- Support volunteer onboarding and compliance, including training resources, badges, keys, and communications.
- Medical, dental, and vision insurance
- Life insurance
- Retirement savings with company match
- Maternity and paternity leave
- Generous paid time off
- Mental health counseling reimbursement
- And more!
Great ministry and events don’t happen without great operational support. In this role, you’ll help remove logistical barriers and create welcoming, well-supported environments across Willow’s campuses.
At Willow, we believe in Loving God. Loving People. Changing the World.
Requirements
What You Bring- High school diploma or GED required.
- Bachelor’s degree in Business Administration, Operations Management, or a related field preferred, or equivalent education and experience.
- 2–3 years of administrative or operations coordination experience.
- Strong organizational, communication, and problem-solving skills with excellent attention to detail.
- Ability to manage multiple priorities and deadlines while maintaining accuracy.
- Experience with project management software such as HIVE or Asana and volunteer management platforms such as Rock is highly preferred.
- A service- and hospitality-minded approach and a willingness to learn new systems and processes.
Skills Required
- High school diploma or GED
- Bachelor’s degree in Business Administration, Operations Management, or a related field, or equivalent education and experience
- 2-3 years of administrative or operations coordination experience
- Strong organizational, communication, and problem-solving skills
- Excellent attention to detail
- Ability to manage multiple priorities and deadlines while maintaining accuracy
- Experience with project management software such as HIVE or Asana
- Experience with volunteer management platforms such as Rock
- Service- and hospitality-minded approach
- Willingness to learn new systems and processes
What We Do
Willow Creek Community Church is an evangelical nondenominational Christian multisite megachurch based in South Barrington, Illinois. It is a multi-generational, multi-ethnic movement of Christ followers passionate about worshiping Jesus and growing in faith. The church is committed to loving everyone and extending the hope and grace of Jesus to neighbors globally through transformed lives and radical generosity.
