Top Operations Jobs

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, resolving operational concerns, identifying financial needs, managing risk, and supporting branch scheduling. The coordinator also assists the branch manager, handles escalated issues, supports compliance and fraud prevention, and motivates team members to meet business objectives.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, detects potential fraud, and makes referrals to bankers. Helps the branch manager maintain efficient daily operations and motivates employees to meet business objectives while following banking policies and compliance requirements.

Leads strategy and operations for the partnerships organization, partnering with business development, partner success, finance, systems, and enablement. Owns segmentation, planning, metrics, pipeline reviews, partner economics, deal desk, and operating cadence. Develops AI strategy and productivity improvements across forecasting, partner scoring, and field insights. Builds analyses directly, influences senior revenue leaders, and hires and manages a team of analysts and operations partners.

Reviews abuse and safety reports, conducts complex investigations, applies policies, identifies emerging risks, and escalates issues. Partners with Legal, Policy, Engineering, vendors, and law enforcement; provides training and feedback; supports policy development; manages data and drives workflow improvements. The role requires handling disturbing content and working a full-time weekend shift, including holidays as needed.

Own go-to-market operations for a product line or segment, translating product, pricing, legal, and stakeholder inputs into executable field processes. Responsibilities include customer segmentation, eligibility analysis, contract dashboard management, playbook and tool development, launch adoption tracking, performance analysis, and risk identification. The role partners closely with Product, Legal, Pricing, Rev Ops, Sales, Client Success, and Analytics to drive strategic initiatives from rollout through adoption.

Manages business operations for Takeda’s Pharmaceutical Sciences functions, supporting operational systems, budgeting, headcount tracking, contracting, reporting, onboarding, communications, training, and process improvement. Coordinates cross-functional initiatives, workstreams, meetings, events, and leadership materials while monitoring deadlines and information flow. Uses Power BI, SharePoint, and Microsoft Office tools to develop operational solutions and support strategic priorities.

Coordinates end-to-end print production and mailing operations for provider and member notifications. Manages intake, timelines, data validation, vendors, proof approvals, quality assurance, mailing verification, documentation, and records retention while identifying process improvements and ensuring regulatory and contractual compliance.

Own and improve product development operations, launch processes, cross-functional workflows, product knowledge, and enablement. Build AI-powered agents and automated workflows, maintain launch visibility, analyze product and customer signals, and provide actionable recommendations to product leadership. Collaborate across Product, Engineering, Marketing, Sales, Customer Success, and Support to improve alignment, efficiency, and operational excellence.

Leads an In-Home Services team overseeing field service managers, inventory staff, and technicians. Responsibilities include developing leaders, managing staffing and schedules, improving customer satisfaction, productivity, sales, safety, and service quality, and ensuring tools, equipment, and inventory readiness. Uses performance data and AI tools to identify improvements, resolve recurring issues, and simplify operations while supporting local and remote service teams.

Supports Revenue Operations by sourcing and enriching account and contact data, maintaining data quality, developing sales forecasting and pipeline models, identifying operational inefficiencies, and contributing to process improvements. The role partners with Sales, Marketing, Partnerships, Enablement, Finance, and other teams to optimize go-to-market execution. This is a six-month Northeastern University co-op or internship based in Boston.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Own funnel and lifecycle operations across prospect and customer journeys. Manage lead intake, enrichment, scoring, routing, segmentation, nurture eligibility, lifecycle triggers, handoffs, and re-engagement. Partner cross-functionally to improve data quality, journey execution, measurement, and governance across CRM, marketing automation, and customer-engagement platforms. Use analytics, AI, and experimentation to reduce funnel leakage, improve prioritization, and support conversion, adoption, retention, and expansion.

Owns the operational engine for channel and ecosystem partnerships, including forecasting, analytics, Salesforce governance, enablement compliance, partner payments, billing reconciliation, deal registration, contract data, onboarding, and revenue-share reporting. Builds partner operations from the ground up, establishes governance and scalable processes, maintains data integrity, and presents insights to senior leadership. Requires strong cross-functional communication and deep Salesforce expertise.

Manages business planning, data analysis, forecasting, financial and statistical modeling, performance metrics, market research, and cross-functional planning. Develops recommendations based on historical and forecasted data, identifies performance gaps, evaluates risks and returns, and supports business leaders in making data-driven decisions.

Supports Cloudflare’s Infrastructure Strategy organization through budget and forecast analysis, capacity and supply planning, investment tracking, product and deal economics, procurement coordination, and cost management. Builds scenario models, reconciles data, prepares executive materials, and develops repeatable workflows using spreadsheets, SQL, AI tools, and automation. Partners across Finance, Product, Engineering, Supply Planning, Procurement, and commercial teams to produce recommendations and resolve operational issues.

Leads strategy execution, analytics, growth initiatives, acceptance modeling, and performance management for Mastercard’s North America Digital Partnerships and Fintech sales segment. Partners with executive and cross-functional teams to assess opportunities, mitigate risks, develop go-to-market strategies, and support strategic priorities. Manages three sales analysts, promotes best practices, and provides data-backed recommendations to senior leadership.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Own and execute strategic initiatives across the Data & Analytics organization, drive process improvement and automation, facilitate cross-functional working groups, support executive decision-making, and prepare leadership communications. The role requires strong problem-solving, stakeholder influence, commercial judgment, risk and controls awareness, organizational skills, and the ability to manage priorities in an ambiguous environment.

Lead high-priority strategic and operational initiatives across the company. Responsibilities include structuring ambiguous problems, building analytical and financial models, managing planning and KPI cadences, designing experiments, analyzing results, driving cross-functional projects, and implementing scalable processes, dashboards, and performance improvements. The role serves as an internal consultant and operator with potential progression into leadership of a business unit or function.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.

Leads a securities settlements team responsible for trading settlement, cash processing, reconciliations, controls, exception management, and operational readiness. Oversees daily production, risk management, process improvement, automation, testing, audits, regulatory compliance, and stakeholder partnerships. Develops employees, manages escalations, drives transformation initiatives, and ensures accurate, timely post-trade operations across brokerage, trust, and custody platforms.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling and daily activities. Provides customer service, promotes digital banking solutions, identifies financial needs, escalates issues, and supports the branch manager. Helps motivate team members and ensures compliance with banking procedures, risk controls, fraud prevention, and loss-prevention policies.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational tasks and scheduling, identifying financial needs, promoting digital banking solutions, mitigating fraud and risk, and helping motivate branch staff. Provides customer service while following banking procedures, compliance requirements, and established policies.

Manages enterprise compliance initiatives focused on data compliance, governance, regulatory change, controls, audits, and policy adherence. Partners with Legal, Compliance, Product, Technology, and business teams to translate requirements into scalable processes. Develops governance frameworks, procedures, metrics, dashboards, reporting, and documentation; facilitates cross-functional sessions; manages risks, vendors, and strategic projects; and supports training and change management.

Leads Motive’s GTM Intelligence and Operations function, managing Salesforce and the broader revenue technology ecosystem. Oversees systems architecture, governance, integrations, licensing, budget, compliance, vendor evaluations, migrations, incident response, and CPQ processes. Manages and develops systems administrators and program owners while partnering with Sales, Marketing, Finance, Legal, Security, Procurement, and Enterprise Systems to support GTM initiatives, platform adoption, and operational continuity.