Top Operations Jobs

Administer telecommunications contracts for residential properties, maintaining accurate records, validating agreements, tracking projects and payments, coordinating with internal and external stakeholders, and ensuring compliance with company policies. The role also involves preparing, notarizing, and recording contracts and easements while supporting risk analysis and client service.

Leads enterprise long-term disability claims and operations across IDI, Return to Health, and business procedures. Owns strategy, claims lifecycle performance, compliance, customer experience, technology enablement, KPIs, and a $100M+ budget. Oversees 874 employees, drives operational transformation through AI and analytics, manages regulatory and financial risk, and develops high-performing teams across multiple hybrid locations.

Contact existing clients to provide product guidance, resolve questions and concerns, identify issues, update information, support accounts receivable collection, and tailor communications to client needs. The role emphasizes empathetic customer service, active listening, online computer work, collaboration with internal teams, and support for other customer service groups.

Own and scale revenue operations infrastructure across marketing, sales, advisor engagement, onboarding, and reporting. Responsibilities include administering HubSpot, managing CRM workflows and data integrity, governing pipelines, building executive dashboards, supporting campaign and sales operations, tracking advisor lifecycles, and identifying process improvements. The role translates funnel and operational data into actionable insights that improve scalability, accountability, and growth execution.

Entry-level rotational leadership program across operations, manufacturing, supply chain, procurement, engineering, and program functions. Participants complete three one-year rotations, receive leadership training and mentorship, attend development conferences, and complete an applicable part-time graduate degree with tuition assistance. The role is fully onsite at designated manufacturing locations, encourages annual relocation, and requires the ability to obtain and maintain a Department of Defense security clearance.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational tasks and scheduling, identifying financial needs, promoting digital banking solutions, mitigating fraud and operational risk, and helping motivate branch staff. Provides customer service and follows established banking policies, procedures, compliance controls, and escalation protocols.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, resolving issues, managing operational tasks and scheduling, identifying fraud risks, and helping motivate branch staff while following compliance and risk-management policies.

Manage complex institutional client and account maintenance, including reference data, account opening, Standard Settlement Instructions, quality checks, issue resolution, testing, remediation, and operational risk controls. Partner with business, operations, and technology teams to improve processes, maintain procedures, support cross-training, and resolve complex requests within service-level expectations.

Leads securities operations initiatives involving trade settlement, client onboarding, cash payments, funding, custody, reconciliations, risk controls, and escalated issue resolution. Partners with stakeholders to improve processes and deliver analytics, automation, and AI solutions. Monitors securities and cash production work, supports implementations, analyzes business risks, and may lead projects or mentor staff.

Coordinates branch operations, teller transactions, customer support, scheduling, risk controls, and issue resolution. Supports the branch manager, promotes digital banking solutions, identifies customer needs, escalates concerns, and helps motivate employees to achieve business objectives while following banking policies and compliance requirements.

Supports daily branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, identifying financial needs, managing operational tasks and scheduling, resolving concerns, mitigating fraud and risk, and helping motivate branch employees. Requires at least one year of customer service and issue-resolution experience, cash-handling ability, professionalism, sound judgment, and availability for most Saturdays.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, managing operational tasks and scheduling, resolving teller-line issues, escalating concerns, identifying fraud risks, and helping motivate employees to meet business objectives and compliance standards.

Leads teller-line operations, risk controls, scheduling, customer support, compliance, and issue resolution at a bank branch. Coaches and develops direct reports, allocates staffing and financial resources, supports hiring, manages customer concerns, and helps customers access appropriate banking services. The role requires customer contact, regulatory compliance, cash-handling awareness, and Loan Originator qualification under Regulation Z.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team development at a bank branch. Supervises and coaches employees, allocates personnel and financial resources, supports hiring, manages customer concerns, and ensures operational quality. The role also refers eligible customers to SAFE team members for dwelling-secured products while complying with Loan Originator and banking regulations.

Provides executive administrative and corporate governance support to the Deputy General Counsel and legal leadership. Manages Board and Committee meeting logistics, confidential materials, Board portals, corporate records, resolutions, action items, director onboarding, and shareholder meetings. Supports executive calendars, travel, expenses, communications, legal operations, budgeting, contracts, and vendors. Requires exceptional organization, discretion, communication, judgment, and ability to manage competing deadlines while working with executives, directors, and cross-functional teams.

Coordinates operational and administrative support for an advanced technology team, including vendor relations, software licensing, travel and expenses, budgets, forecasting, Agile scrums, task tracking, and technical documentation. The role advises the manager on progress and roadblocks while translating complex technical work into presentations, written content, videos, animations, and other communications. Prior experience in an engineering or technical organization is required.

Participate in an 18-week AI Operations residency focused on streamlining workflows, building internal tools, automating manual processes, improving QA and monitoring, measuring outcomes, and collaborating with stakeholders. Residents will learn Rokt’s platform and tools quickly, experiment with AI, and take solutions from concept through implementation in an onsite New York City environment.

Processes and clears moderately complex receivables transactions accurately and efficiently while meeting production targets. Uses automation and data analytics to optimize transaction processing, maintains knowledge of procedures and process flows, and escalates non-standard issues. Requires computer proficiency, transaction-processing knowledge, rotating-shift availability, and eligibility for Public Trust government clearance.

Maintains and authenticates Standard Settlement Instructions and client reference data within Foreign Exchange Operations. Investigates payment risks, resolves settlement exceptions, supports internal partners and clients, and ensures compliance with funds transfer policies and regulatory requirements. The role requires strong attention to detail, judgment, analytical ability, and knowledge of financial markets, foreign exchange, and securities settlement processes.

Own and scale cruise business operations, including group inventory, booking accuracy, supplier workflows, commission reconciliation, and cross-border selling processes. Build scalable workflows, automation, controls, metrics, dashboards, and supplier data systems. Partner with product, engineering, payments, support, and partnerships teams to improve booking conversion, reduce operational friction, support technology launches, and turn recurring issues into durable process or technology fixes.

Partners with Support and Education leaders on business reviews, capacity and headcount planning, performance analytics, customer-risk signals, KPI definitions, and technology business cases. Coordinates metrics across customer-facing functions, presents recommendations to senior leadership, tracks outcomes, and mentors analysts. Requires advanced SQL, spreadsheet modeling, BI expertise, workforce planning, analytical storytelling, and experience influencing SaaS or technology leaders.

Analyzes operational and transaction data to identify issue trends, root causes, and corrective actions. Develops issue-management reporting and performance metrics, partners with Product, Technology, and Operations teams, presents insights to leaders, and supports APL configuration, testing, quality controls, remediation, and continuous improvement.

Leads a customer operations organization overseeing managers, supervisors, and customer service representatives. Directs high-volume customer communications, proactive outreach, workflow performance, process improvement, and operational metrics. Partners with Sales, Product, and technical teams to resolve issues and improve customer satisfaction. The role also develops leaders, manages cross-functional initiatives, drives change, and applies data, automation, and durable operational processes to support healthcare-related customer workflows.

Leads a team of Fraud Analysts conducting investigations, mitigating losses, securing client accounts, and remediating fraud events. Oversees staffing, performance, service levels, quality, compliance, risk controls, escalated cases, and operational metrics. Partners with Fraud Risk, Compliance, Technology, Product, and Client Service teams to strengthen controls, identify trends, improve workflows, and communicate operational performance to leadership.

Performs moderately complex operational and customer support activities, resolves escalated processing and service issues, analyzes operational data and quality results, identifies process improvements, guides less experienced staff, supports workflow and control changes, and escalates risks and exceptions. The role requires independent judgment, collaboration, customer service, and operational risk awareness in a hybrid onsite environment.