Top Operations Jobs

Lead client operations strategy and service delivery to improve client satisfaction and operational efficiency. Ensure regulatory compliance, collaborate with cross-functional teams to resolve complex issues, analyze client feedback and data to drive continuous improvement, and provide guidance to internal teams.

Lead revenue-facing business operations by building dashboards, data governance, and AI-native workflows. Partner with GTM, Finance, Product, and Engineering to improve forecasting, territory and quota design, pipeline health, automation, and annual planning to enable faster, data-driven leadership decisions.

Support and administer enterprise messaging and collaboration systems (Outlook, M365, SharePoint, Teams, Exchange, WebEx). Lead resolution of complex technical issues, coordinate deployments, manage user accounts and security, provide training, and collaborate with developers and IT teams to optimize services and documentation. Participate in on-call rotation and after-hours support.

The Operations Specialist will assist in managing carrier relationships, negotiating rates, tracking shipments, resolving issues, and maintaining communication among clients, carriers, and shippers.

Lead and optimize warehouse operations across multiple departments, driving efficiency, inventory control, KPI performance, P&L accountability, staff leadership, safety compliance, and cross-functional coordination to meet SLAs and customer expectations.

Serve as front-desk first point of contact and support office operations, administrative tasks, and recruiting activities including screening resumes, scheduling interviews, maintaining ATS (Rippling), onboarding support, and coordinating vendors and office supplies.

Manage an operational unit supporting DE/NJ markets: monitor KPIs, ensure timely payroll, optimize processes, lead staffing and training, handle compliance and escalations, prepare reports, collaborate across departments, and drive continuous improvement and stakeholder relationships.

Lead and optimize company operational units delivering fiscal intermediary services. Set policies, implement strategic objectives, develop leaders, monitor performance metrics, drive continuous improvement (payroll, customer service), reassign workloads, collaborate cross-functionally, and maintain agency relationships.

Manage a Maryland-based operations unit supporting payroll, staffing, compliance, performance metrics, process improvements, reporting, training, stakeholder relations, and escalated customer issues. Lead continuous improvement, staff development, internal/external communications, and collaborate across departments to meet operational goals.

Coordinate day-to-day agency operations across finance, HR, IT, resource management and talent. Administer systems, support onboarding/offboarding, manage calendars, vendors, events, expenses, office logistics, documentation, and process improvements.

Serve as staff liaison and regional administrator for four regional boards; manage member support inboxes and inquiries; support regional and local events (registration, webinars, promotional emails, on-site travel); coordinate membership dues, reimbursements, and invoices; maintain and update database records and rosters to ensure data accuracy.

Provide hands-on, in-restaurant operational coaching to franchisees and restaurant teams to improve food quality, speed, accuracy, cleanliness, safety, and overall execution. Diagnose performance gaps, develop actionable improvement plans, support rollouts and training, and build strong franchise relationships to drive consistency and profitability across assigned market.

Coordinate franchise development and remodel/new-unit registration, manage development pipelines and store-level obligations, support field teams on site registration and asset obligations, improve CRM and accounts receivable processes, and manage the end-to-end franchise agreement lifecycle.

Lead on-premise channel operations and technologies for restaurants, overseeing POS, kiosks, digital menu boards, KDS, and BOH/FOH systems. Scale and commercialize digital platforms, monitor performance, analyze data for improvements, and collaborate cross-functionally to enhance customer experience and operational efficiency.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

Provide English-language customer support via email/chat/phone, handle first-level technical escalations, coordinate with R&D, deliver on-site technical support and agent training, and identify/optimize call center operational issues to improve service quality.

Manage multi-site on-prem and cloud IT infrastructure (AWS/Azure), lead automation and monitoring, support containerized environments (Docker/Kubernetes), enforce network security and CMMC/NIST compliance, administer user accounts/Google Workspace, and lead disaster recovery, asset management, and IT procurement.

Lead and manage yard and facility operations, hire/train staff, oversee scheduling, cash handling, inventory, vendor contracts, equipment maintenance, and customer service. Ensure process compliance, safety, and performance goals while occasionally traveling to other locations and responding to facility alarms.

Lead and scale end-to-end operations for a global talent platform, covering sourcing and matching, contractor lifecycle management, payments and compliance, and support operations. Partner with Product, Data, Legal, and Finance to build automated, metrics-driven workflows and systems that improve onboarding, allocation, payment accuracy, and issue resolution at scale.

Lead business operations for GTM by building dashboards, data governance, and AI-native workflows. Drive forecasting, quota and territory design, pipeline health, process ownership, and provide data and modeling for planning and leadership decisions.

Supervise and coordinate warehouse/distribution operations: manage inventory, orders, vendor relations, safety, shipping/receiving, reporting, and staff training to meet budget and delivery targets.

As Lead, Operations in Last Mile at RXO, you coordinate home delivery services, manage a warehouse team, train personnel, and improve operational efficiencies.

Lead field operations for a multi-unit franchise collision brand, driving sales growth, KPI improvement, franchisee adoption of standards, and enhanced customer experience. Manage and develop Operations Managers, build scalable processes, align stakeholders, and use data to diagnose gaps and improve profitability, retention, CSI, and cycle time.

Prepare and maintain vessel operation and scheduling reports for ZIM-operated and partner vessels in US ports. Manage arrivals/departures in AgenTeam, coordinate ERDs and cutoffs, process COD requests, analyze discrepancies, support financial and operational reporting, recommend process improvements, and perform related administrative tasks.

Manage the policy binding process including entering underwriting data, issuing policies and endorsements, coordinating between underwriters and brokers, collecting client information, tracking cancellations/renewals, and preparing binding performance and compliance reports. Serve as backup for underwriting staff and ensure adherence to regulatory and carrier requirements.