Top Tech Support Jobs

Provides phone, email, and remote technical support for dental software, 3D printers, post-processing equipment, and digital workflows. Owns customer cases from intake through resolution, troubleshoots hardware, software, networking, and workflow issues, documents findings in CRM systems, and escalates recurring issues. Contributes to support documentation, process improvements, and customer satisfaction while collaborating with technical, quality, research, and product teams. Occasional travel and EST-hour flexibility are required.

Provide technical assistance and support for Steinway family pianos. Responsibilities include troubleshooting, warranty authorizations, customer inquiries, and assisting with factory tours.

The AI-Native Technical Support Engineer will handle customer support for NavPro, using AI tools to resolve issues, document incidents, and improve support workflows. Responsibilities include diagnosing technical issues, escalating to engineering when necessary, and maintaining a knowledge base.

Provides phone support to customers for hardware-related problems, assists with installations, and documents actions taken to resolve issues.

Provide administrative and technical support to the LSI APMSE and deputy: run and document meetings, track action items, manage calendars, coordinate staffing and financial planning, maintain SharePoint/contractor systems, track CDRLs and airworthiness artifacts, support flight clearance and NAVAIR tool usage, and produce briefs and reports to leadership.

The Technical Support Engineer installs, configures, and supports proprietary meter testing software, providing customer training and handling technical issues. Responsibilities include coordinating with sales and IT, performing installations, and ensuring compatibility between hardware and software.

As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.

Serve as a technical partner between Customer Success and Engineering to resolve complex enterprise escalations, debug live production systems, perform root cause analysis, build scripts and diagnostic tools for self-service, and participate in a rotating on-call schedule to ensure fast, expert client resolution.

Provide remote technical support for HP commercial high-end printers (PageWide XL, Latex, UV), troubleshoot hardware/software, use remote access and ticketing systems, meet SLAs, de-escalate and prioritize customer and reseller issues to minimize downtime.

Provide remote, phone, and onsite IT support resolving user issues across desktops, servers, networks, Exchange, Citrix, and mobile devices. Maintain asset inventory, track tickets, support upgrades, manage VMware servers and MDM, assist with LAN/WAN connectivity, and share responsibility for network security and after-hours support.

Lead workplace transition activities for Avesis integration, manage support operations, troubleshoot technical issues, and ensure service improvements.

The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.

Provides technical support for semiconductor equipment at customer sites, handling escalations, fleet performance, installations, upgrades, troubleshooting, calibration, testing, and improvement programs. Acts as the field liaison with engineering and product divisions, supports alpha and beta sites, reviews engineering change orders, analyzes system performance metrics and spending, creates technical documentation, and presents improvement plans to customers. Leads small projects and mentors less-experienced colleagues.

Provide help desk support for end-user hardware, software, mobile devices and peripherals; manage tickets, maintain printers and security devices, assist with Microsoft 365, Active Directory, DNS/DHCP, VPN, patching and antivirus; maintain asset inventory, create documentation, work with vendors, and support IT projects under senior guidance.

Provide day-to-day help desk support for end-user hardware, software, mobile devices, printers, and peripherals. Use ticketing systems to resolve incidents, maintain inventory and documentation, assist with Microsoft 365/Active Directory/DNS/DHCP/VPN/patch management/Anti-Virus, and support Apple device deployment. Collaborate with other locations, vendors, and senior IT staff; follow and improve policies; manage assigned projects and pursue professional development.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Serve as the primary technical support contact for a customer, handling escalations, installations, alpha/beta site testing, performance reporting (MTBF/MTBI/Availability), ECO reviews, documentation (CENs, BKMs), and coordinating field implementation and improvements.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

The role involves troubleshooting and repairing computer hardware and software, maintaining user accounts, providing technical support, and assisting in system design and operations for IT equipment.

Provide technical support by maintaining, troubleshooting, and repairing hardware and software systems, managing user accounts, assisting in communication systems, and ensuring security controls.

Provide intermediate Desktop Computer Support in a Microsoft environment, resolving network issues, supporting applications, and ensuring optimal technology performance.

Provides end-user support for technical issues, responds to requests via phone and email, and documents resolutions.

Support customers on the ADOT network by troubleshooting and resolving computer, software, and hardware issues, along with project tasks and requiring statewide travel.

The Technical Services Engineer provides expert PACS support, troubleshoots healthcare IT issues, and collaborates with teams to ensure customer satisfaction and process improvement.

The Technical Support Agent will handle complex issue resolution for POS and back-office systems, providing Level II technical support and troubleshooting. Responsibilities include interacting with site personnel, third-party vendors, and maintaining records of user problems for improvement.