Workplace Transition Leader

Reposted 14 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
Mid level
Information Technology • Software • Consulting
The Role
Lead workplace transition activities for Avesis integration, manage support operations, troubleshoot technical issues, and ensure service improvements.
Summary Generated by Built In
Company Description

Guardian Life Insurance

Job Description

Manager`s Comments​

Need stronger experience in Desktops & Applications as also in Integration of various systems and platforms.

Workplace Avesis Transition Lead needed. This person will lead the workplace transition activities in support of the Avesis integration.


Location is Phoenix, AZ or Owings Mills, MD.


Duration is 6 months with the possibility of an extension.


Description:

This role is requested to lead the workplace transition activities in support of the Avesis acquisition. 


Provide single point accountability for establishing and executing a plan to integrate Avesis's workplace equipment over to a Guardian Standard

Accountable to work with managed services provider to migrate & transform existing companies workplace support, operational, and lifecycle activities from company to managed services provider


Accountable for day to day running of a workplace support organization including staff leadership

Technical support to business units in areas that are outside of the scope of the Deskside Support Team, including application troubleshooting and connectivity issues (including connectivity issues for teleworkers, involving ISPs).

ITS point of contact for business units, in order to provide a consistent resource for technical issues and facilitate issue resolution and acquire feedback.

Troubleshoot, escalate and or co-ordinate the resolutions of hardware and software issues crossing IT disciplines.

Work within a team environment to facilitate constant improvements of service deliveries for support and technical resolutions.

Participate in internal projects as required.

Operate under minimal supervision

Additional Information

Send me your resumes at vince@alphait. us 


Pozdrawiam / With best regards,

Alpha Technologies Inc (USA)

Vince Taylor

Sr Technical Recruitment Specialist

Top Skills

Applications
Desktops
Hardware
Integration
Managed Services
Software
Technical Support
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The Company
HQ: Wilmington, Delaware
153 Employees
Year Founded: 1997

What We Do

Innovation. Drive Efficiency. Achieve Excellence. Join the Alpha Technologies Community! 🚀 Since our founding in 1997, Alpha Technologies has been at the forefront of empowering businesses across diverse industries to meet their ever-evolving IT needs. As a leading provider of cutting-edge IT solutions and consulting services, we bring a wealth of experience and expertise to fuel your success. Partner with our passionate team of professionals who deliver tailored solutions to exceed your expectations. Experience excellence for your business. Visit our website today to discover how Alpha Technologies can be your trusted partner in building a resilient and thriving business. Let's unlock new opportunities together and shape a future of limitless possibilities!

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