Technical Support

Reposted 21 Days Ago
Be an Early Applicant
Flagstaff, AZ, USA
In-Office
Junior
Information Technology
The Role
Support customers on the ADOT network by troubleshooting and resolving computer, software, and hardware issues, along with project tasks and requiring statewide travel.
Summary Generated by Built In
Job Description

Position Details:

Job Title: Technical Support

Location: Flagstaff AZ 86001

Duration: 6+ months (Strong possibility for an extension)

Role and Responsibilities:

· This position will support customers on the ADOT's network; fix computer related problems; troubleshoot network, software, and hardware problems; research and implement potential solutions; install and configure PC hardware, software, and other peripherals and assist with assigned project tasks; requires statewide travel.

Qualifications and Education Requirements:

· Bachelor's degree in an Information Technology related field or two (2) years of related work experience within a medium to large enterprise environment (2,000+ users).

· An equivalent combination of education and related experience beyond the minimum requirements may substitute for the experience requirement on a year-for-year basis.

· Additional year’s directly related experience may substitute for the minimum education requirement.

Required Skills:

· Experience in LAN/WAN administration and supporting end users

· Troubleshooting/repairing PC's and related hardware

· Supporting Window 7 and related computer equipment in an Ethernet and wireless environment

· Configuration, maintenance, and administration of Microsoft servers.

· Organization and time management skills.

· Interpersonal, oral and written skills with the ability to present complex technical subject matter to management.

· Must have a current AZ driver’s license with a good driving record.

Preferred Skills:

· Microsoft Windows 7/Server/AD/ Certification(s)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Adot Network
Ethernet
Lan
Microsoft Servers
Microsoft Windows 7
Pc Hardware
Wan
Wireless
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The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

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