Top Tech Support Jobs

The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.

Provide technical support for network and desktop systems, assist with installations and troubleshooting, while delivering customer service in a fast-paced environment.

The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.

Provide telephone support responding to inquiries, resolving basic problems with software and hardware, and ensuring client satisfaction through follow-up.

Provide front line phone support for customers, handle calls through resolution, and meet quality standards in a call center environment.

Provides technical support to end users, resolving problems via phone, email, or in person, documenting issues and ensuring timely resolutions.

Provide technical support to tax practitioners, resolve technical issues, meet call metrics, and document requests in the SFDC database.

Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.

Provide technical support to store and pharmacy employees for troubleshooting Point of Sale systems and hardware, ensuring customer satisfaction and timely resolution of issues.

Lead and mentor a hands‑on technical services team supporting fire alarm hardware and software. Oversee daily operations, provide advanced troubleshooting and installation support, create technical documentation and training materials, and relay field feedback to engineering for product improvement.

Provide second-level end-user support for PC hardware, software, printers/plotters, telephony and video conferencing. Troubleshoot, repair/replace equipment, manage tickets in Remedy, perform imaging and remote support, enforce processes/security, and support events and on-site meetings.

Provide second-level end-user support for desktop hardware, software, printers/plotters, telecommunication and mobile devices; troubleshoot, repair/replace equipment; support on-site video/web conferences and hands-on Data Center/IT project tasks for R&D engineers.

Provide Level 3 on-site support for servers, LAN/WAN, desktops, laptops, printers, switches and video conferencing. Install/configure Windows clients and servers, troubleshoot network and hardware issues, coordinate local IT projects, and work with staff to implement countermeasures. Respond immediately to production-impacting incidents and perform scheduled overtime or weekend work as needed.

Provide Level 3 on-site technical support for servers, LAN/WAN, Cisco networking, VMware virtualization, video conferencing, telephony, and plant-floor computer equipment. Install, configure and troubleshoot desktops, servers (physical and virtual), switches/routers, cabling, and A/V systems; provide 24/7 on-call escalation and coordinate hardware installs and repairs.

Provide Level 2 technical support for end-user hardware and software (80%) and infrastructure (20%). Tasks include iPhone/iOS deployment and troubleshooting, PC rollouts, application installation, printer and barcode scanner support, PC imaging (SCCM), inventory/disposal, ticket management (Remedy), and project support.

Perform on-site LAN/WAN site surveys, install and test data cabling and network equipment (routers, switches, Cisco IPT, Aruba), load supplied configurations, rack-and-stack preconfigured equipment, perform tone/tag and punchdown, provide test results and deliverables, assist with smarthands testing and turn-up. Strong communication required.

Provide advanced on-site infrastructure and network support, including switches, routers, servers, telephony, and video conferencing. Troubleshoot terminal servers, thin clients, mobile devices, printers/plotters, update switch code, repair/replace equipment, and document procedures. Support on-site meetings and escalate complex issues.

Provide second-level end-user PC support, troubleshooting hardware/software, network connectivity, printing/plotting, account management, and audio/video conference support. Manage tickets, perform imaging, use remote tools, follow security/processes, and support Windows 7 environments.

Perform on-site network site surveys, data cabling, rack-and-stack and installation of preconfigured Cisco/Aruba equipment, cable testing, SmartHands turn-up, and basic configuration loading. Deliver digital documentation and communicate effectively with stakeholders.

Perform on-site LAN/WAN site surveys and data cabling; install and rack/preconfigure Cisco and Aruba network and unified communications equipment; perform tone & tag, punchdown, demarc extensions, cable testing, Smarthands testing/turn-up, and deliver requested documentation/photos. Strong communication skills required.

Provide second-level desktop support for end users, troubleshooting and repairing software, hardware, printers, plotters, telecom devices, and mobile devices. Support on-site conference meetings (video conferencing/web meetings) and deliver plant-floor technical assistance. Must be able to work alternate shifts and overtime.

Provide advanced infrastructure and desktop/server support including troubleshooting and break/fix for servers, PCs, networking, and video/audio conferencing. Maintain data center operations, manage change/problem workflows, support on-site meetings, lead projects, coordinate vendors, and provide 24x7 on-call support.

Provide second-level end-user support for hardware, software, mobile devices, and conferencing equipment. Deploy and image iOS/Android devices, track hardware lifecycle, troubleshoot printers/plotters and VComm, and assist with laptop/desktop installs and maintenance.

Perform site surveys and install LAN/WAN network equipment, data cabling, and preconfigured Cisco/Aruba communications equipment. Execute rack-and-stack, tone & tag, punchdown, demarc extensions, cable testing, SmartHands testing/turn-up, and deliver requested documentation and photos. Communicate effectively with stakeholders.

Perform site surveys and install preconfigured Cisco/Aruba network and unified communications equipment. Responsibilities include data cabling, rack-and-stack installations, tone & tag and punchdown work, cable testing, Smarthands testing/turn-up, and providing deliverables such as digital photos. Strong communication skills required.