Top IT Jobs

Provides day-to-day technical support for local and remote employees, troubleshooting hardware and software on Windows, Mac, iPhone, and Android devices. Manages inventory, assets, shipping, passwords, file security, system rollouts, network equipment, phones, teleconference equipment, and data center support. Creates technical documentation, communicates with technical and nontechnical users, and completes initiatives independently. This is an on-site Austin role with occasional optional travel to another Austin office.

Provides primary helpdesk and end-user support while administering Windows servers, Active Directory, SQL Server, firewalls, networks, endpoints, and infrastructure. Configures and deploys devices, manages Intune, troubleshoots connectivity, maintains databases and backups, installs cabling and network equipment, and supports cameras and phones. Coordinates technology projects, vendors, documentation, field installations, maintenance windows, and on-call coverage across a 24/7 critical care transport operation.

Own end-user IT support from triage through resolution and escalation, manage device lifecycles and onboarding/offboarding, administer core SaaS and identity tools, maintain SLAs and support metrics, develop knowledge-base documentation, and mentor junior staff. The role requires strong macOS and Windows expertise, service-oriented communication, and experience supporting rapidly growing organizations.

Provides senior onsite IT support for clients, servers, networks, and staff at Rocket Lab’s Middle River facility. Responsibilities include resolving complex incidents, maintaining infrastructure, documenting solutions, supporting launch and mission operations, managing service tickets, advising stakeholders, and owning medium-to-complex IT projects end to end. The role requires independent judgment, strong communication, systems and networking expertise, and continuous improvement of IT service delivery.

Provides autonomous onsite IT support for clients, servers, networks, and staff at Rocket Lab’s Stennis facility. Responsibilities include resolving complex incidents, managing ITIL service processes, documenting solutions, supporting launch operations, maintaining infrastructure, engaging stakeholders, and owning medium-to-complex IT projects. The role also requires broad systems, networking, hardware, scripting, directory services, and automation expertise, with opportunities to improve service delivery through AI and modern cloud technologies.

Leads IT service delivery and end-user support across corporate and property locations. Manages the IT team, Freshservice platform, Microsoft-based endpoints and cloud services, incident response, service metrics, security practices, vendors, technology projects, and property transitions. Partners with business leaders to improve reliability, user experience, documentation, automation, and responsible Microsoft Copilot adoption.

Provides senior onsite IT support for clients, servers, networks, and launch operations at Rocket Lab’s Wallops Island facility. Responsibilities include resolving complex incidents, maintaining infrastructure, documenting solutions, supporting engineers and technicians, managing ITIL processes, and owning medium-to-complex IT projects end to end. The role also serves as the site’s IT subject matter expert, collaborates with broader IT teams, and supports mission operations during launches.

Provides frontline IT support for approximately 100 employees across hybrid Bay Area offices. Responsibilities include service desk intake and troubleshooting, Windows and mobile endpoint support, Microsoft 365 administration, onboarding and offboarding, identity and access management, asset inventory, hardware lifecycle coordination, documentation, root-cause analysis, and occasional on-call support. The role also provides onsite hardware, conference room, and AV assistance while supporting security awareness and process improvements.

Owns and supports warehouse management systems across configuration, production support, integrations, SQL-based data analysis, testing, implementations, and continuous improvement. Troubleshoots complex application, data, and interface issues involving ERP, OMS, TMS, EDI, APIs, automation, and vendors. Partners with warehouse operations and technical teams to gather requirements, design solutions, lead deployments, improve reliability, document processes, and mentor junior analysts. Softeon WMS expertise is strongly preferred.

Provide hands-on IT support across offices, troubleshoot hardware, software, networking, and workplace technology, and manage device lifecycles, MDM, SaaS platforms, identities, access, endpoint security, and compliance controls. Maintain server racks, networking, conference room technology, and enterprise systems. Improve IT processes through automation, reliability enhancements, documentation, and scalable operational practices while supporting technical and non-technical employees.

Supports IT infrastructure maintenance, troubleshooting, deployment, monitoring, documentation, and optimization. Assists with configuring laptops, desktops, workstations, tablets, printers, software, and hardware; performs basic diagnostics; troubleshoots end-user issues; and collaborates with senior IT staff on maintenance, upgrades, and infrastructure improvement projects.

Provides day-to-day IT support and Microsoft 365 administration, including Entra ID, Exchange Online, Teams, SharePoint, OneDrive, licensing, access, MFA, onboarding, and offboarding. Provisions and maintains employee hardware, troubleshoots endpoint, identity, application, permissions, and network issues, documents processes, and improves automation. Partners with systems administrators while developing capabilities in Intune, conditional access, SSO, networking, cloud infrastructure, security, compliance, and automation.

Provide end-user IT support and system administration for a multi-site manufacturing environment: manage Hyper-V servers, backups/DR, patching, ERP/JDE administration, printer and workstation support, documentation, compliance (CMMC), and lead local IT projects while handling helpdesk escalations and finance-related ERP support.

Provides first-level, on-site technical support by troubleshooting user issues, resolving service desk calls, escalating complex problems, and maintaining IT knowledge resources. Builds, deploys, repairs, and inventories computers, printers, tablets, and peripherals. Documents hardware configurations, software installations, troubleshooting procedures, asset records, and issue resolutions. Supports user training, workstation and LAN performance, hardware lifecycle management, and process improvement initiatives.

Partners with clients to gather business requirements, configure system specifications, deploy and support networkwide applications, ensure application integration, and analyze data to recommend process and system improvements.

Entry-level IT trainee supporting manufacturing-site IT and operational technology, infrastructure resilience, cybersecurity, compliance, digital projects, and continuous improvement. The role may include site digital technology or cybersecurity responsibilities, collaboration with cross-functional teams, and preparation for a potential managerial position after a 6–12 month program.

Own the company-wide IT function for approximately 350 employees, including identity, device management, SaaS administration, onboarding and offboarding, support, security operations, vendor and budget management, AI platform governance, automation, and SOC 2 controls. Maintain Okta, Google Workspace, Slack, Mac MDM, passwordless authentication, HRIS-driven lifecycle automation, and self-service IT systems while improving efficiency and documentation.

Manages the IT department, infrastructure, cloud environments, enterprise software, projects, budgets, policies, and support operations. Leads IT staff, resolves user issues, collaborates with leadership and project managers, and supports government and commercial compliance needs. Oversees security controls, risk mitigation, and ISO 27001 compliance while developing IT strategies and expanding the team and infrastructure.

Leads the enterprise-wide IT function for a complex, 24/7 manufacturing organization. Develops technology strategy, oversees ERP, business intelligence, infrastructure, cybersecurity, manufacturing systems, and support, and aligns investments with business goals. Manages a multifunctional IT leadership team, budgets, vendors, modernization initiatives, risk, reliability, and security while partnering with executives and operational leaders.

Provides frontline help desk support by diagnosing and resolving hardware, software, network, account, and connectivity issues. Installs and configures systems, manages user accounts and permissions, documents solutions, maintains knowledge bases, monitors IT systems, supports technology projects, and escalates complex problems. The role also handles phone triage, follows security and compliance procedures, and delivers customer-focused assistance within service-level expectations.

Provides frontline IT help desk support by diagnosing and resolving hardware, software, network, account, VPN, printer, and endpoint issues. Installs and configures systems, manages user accounts and permissions, documents solutions, monitors IT systems, follows security procedures, and escalates complex problems. Supports upgrades, deployments, network expansions, and users through phone, email, and ticketing systems while meeting service-level expectations.

Provides first-level IT support across medical clinics and corporate offices. Troubleshoots Windows hardware, software, peripherals, Microsoft 365, Intune devices, networking, and business applications. Handles onboarding, offboarding, equipment provisioning, ticket documentation, inventory, EMR support, technology rollouts, and clinic migrations while following HIPAA and IT security policies.

Own the company’s IT infrastructure, Microsoft cloud environment, cybersecurity, support operations, integrations, and internal tooling. Build AI-powered applications, automations, APIs, dashboards, and agents; administer networks, servers, endpoints, backups, and security systems; provide technical support; manage vendors; and lead technology adoption across the organization. This is an onsite, hands-on role in Austin focused on improving reliability, security, and operational efficiency.

Maintains enterprise CMDB data quality, configuration items, ownership, lifecycle status, and relationships. Supports CI onboarding, reconciliation, discovery integrations, reporting, data-quality remediation, audits, governance, and related ITSM processes. Collaborates with application, infrastructure, and technology teams to resolve discrepancies, maintain documentation, improve process consistency, and ensure accurate configuration data.

Provides IT support for computer systems, software, hardware, and network-related issues. Responds to helpdesk requests, triages tickets, installs and repairs equipment, deploys computers and mobile devices, and maintains technology inventory. The role also enforces internal IT procedures, follows safety practices, and delivers organized, customer-focused technical assistance.