Top IT Jobs

Supervise infrastructure, voice, and audio-visual teams; manage vendor relationships and SLAs; recommend and plan network and infrastructure solutions; implement infrastructure policies and disaster recovery procedures; provide 24/7 on-call IT support; participate in emergency management and special event support (including elections and Justice Center).

Manage and support ACD's server, desktop, networking, security, email, telephony, ERP, and e-commerce systems. Lead one support specialist, maintain support contracts and licenses, guide projects, collaborate with departments, and ensure reliable integrations and reporting for Sage X3 and Magento.

Provide on-site and remote IT support for staff and offices: desktops/laptops, printers (including Zebra), AV/Zoom Rooms, MS365/SharePoint, Intune device management, networking, mobile devices, lab and executive support. Manage ticket queue, imaging/patching, documentation, asset management, vendor coordination, new-hire IT orientation, event support, and small IT projects.

Provide 1st-tier desktop support for employees and clients, troubleshoot Windows and macOS systems, manage account provisioning and file-sharing environments, collaborate with international teams and 3rd parties, and support AV/media solutions including Avid systems to maintain high availability and performance.

Provide hands-on, white-glove IT support for the Los Angeles office and executives: troubleshoot hardware/software/network across Windows, macOS, and Linux; manage device provisioning, onboarding/offboarding, and enterprise MDM (Intune, Jamf); support video conferencing and AV; administer Active Directory and Microsoft 365 GCCH accounts; contribute to infrastructure upgrades, IT initiatives, and maintain knowledge base documentation.

Administer and secure Workspace One UEM and Active Directory; deploy and support mobile devices, laptops, desktops, and endpoint security. Provide Tier 1-3 support for iOS, Android, Windows, and macOS, manage device lifecycle, imaging, asset inventory, documentation, compliance reporting, and escalate to vendors/internal teams.

Provide frontline and escalated end-user IT support: troubleshoot hardware, software, network, and connectivity issues; manage incidents via ticketing system; administer AD/Entra ID and endpoint management; image and deploy devices; maintain asset inventory, documentation, SOPs, and compliance; identify improvements and share knowledge across IT.

Provide day-to-day internal IT support: manage Mac/Windows device lifecycle via MDM, troubleshoot hardware/software and network issues, install and maintain workstation and meeting-room AV, provision/deprovision users in Okta/Google Workspace/1Password, document resolutions, support security compliance, and assist with on-site warehouse IT needs while automating tasks with AI tools.

Support, maintain, and optimize cloud-hosted servers, Cisco Meraki networking and physical security, and Microsoft 365 services across multi-site distribution locations. Troubleshoot incidents, manage deployments and documentation, coordinate vendors/MSPs, and assist with migrations, upgrades, and new site rollouts.