Description:
Provide day-to-day technical support to local and remote employees for?hardware and software issues on their laptops and mobile devices?. Windows and MAC, Iphone & Android.
On-site position, 5 days per week in the Austin, TX office
Assist in various IT functions such as hardware and software inventory and rolling out new systems to end users/groups?. Maintains passwords, data integrity and file system security for the desktop environment.? Manage asset management, inventory management and shipping and receipt of hardware.?
Assists in maintenance of network equipment, phones, and teleconference equipment.?
Assists in the support of the computer room and?data center operations arena?.
Excellent?written and spoken English?
Fully proficient with the Windows?and?MacOS?operating systems?
Experience with supporting the Microsoft Office Suite. Extensive experience with Excel, OneNote, Onedrive and SharePoint.
Thorough?understanding of pc computer hardware and efficient troubleshooting techniques.
Documentation skills for creating instruction and documenting troubleshooting techniques and solutions for others to follow.
Ability to communicate highly technical information to both technical and nontechnical personnel?
High level of accountability and?ability to? perform detailed and technical initiatives from start to finish with minimal supervision?
Organization skills required.
Occasional optional travel to our additional office in Austin for support.
Enable Skills-Based Hiring
No
Desired Level of Expertise
2. Junior
Job Function
Info Technology
Skills Required
- Excellent written and spoken English
- Proficiency with Windows and macOS operating systems
- Experience supporting Microsoft Office Suite
- Extensive experience with Excel, OneNote, OneDrive, and SharePoint
- Thorough understanding of PC computer hardware
- Efficient troubleshooting techniques
- Documentation skills for creating instructions and troubleshooting documentation
- Ability to communicate technical information to technical and nontechnical personnel
- High accountability and ability to complete technical initiatives with minimal supervision
- Strong organizational skills
What We Do
We started the organization with a vision of some of the top technology professionals in the industry to carve a niche for the next generation solutions as well provide that breeze of fresh air in emerging technology which will help our client think out of the box and provide rapid go to market solutions . The complex technology solutions and global multilingual programs roll out have been hall mark of success for our team. Our key team members are all hands on professional who have the vision and experience of having grown and developed the business from scratch. The have been the guiding power and light behind taking the company to the next level. The management of the organization has an average of over 20 years of experience in starting and running IT companies in the J2EE segment and ERP segment in North America , Australia , EMEA and Europe. The management actively guides the company to make strategic decisions and move forward and make the right decisions . We provide path breaking solutions and consultants who will fit, meet and exceed your requirements. Our focus is primarily in SAP, Oracle, IBM and MS technologies with expertise in technology verticals like cloud, big data and mobility. SAPSOL Technologies Inc . is currently funded by private investment from our management and some external investors. We are open to innovative proposals as well as funding the next generation of solutions for other start-up companies who have a great idea but are unable to leverage
