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Top Remote Senior Level Customer Success Jobs in Rochester, NY

291+ Job Results

Elation Health

Principal, Customer Solutions

21 Days Ago

Remote

245 Employees

160K-175K Annually

7+ Years of Experience

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245 Employees

160K-175K Annually

7+ Years of Experience

Healthtech • Software

The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.

NICE

Senior Customer Success Manager, Actimize

21 Days Ago

USA

Remote

10,130 Employees

7+ Years of Experience

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10,130 Employees

7+ Years of Experience

Cloud • Software • Analytics

The Senior Customer Success Manager at NICE Actimize manages post-sales relationships for strategic accounts, focusing on customer loyalty and revenue retention. Responsibilities include leading client engagements, ensuring timely renewals, driving customer satisfaction, and identifying upsell opportunities, all while collaborating with internal teams to optimize customer success.

Contrast Security

Customer Security Advisor

22 Days Ago

USA

Remote

345 Employees

170K-190K Annually

7+ Years of Experience

Apply

345 Employees

170K-190K Annually

7+ Years of Experience

Security • Cybersecurity

The Customer Security Advisor guides clients in enhancing their application security by developing actionable roadmaps, delivering professional services, and fostering a proactive security culture. The role involves collaboration with technical teams, tracking KPIs, and leading transformations across organizations.

Top Benefits:

401-K

Company Outings

Dental Insurance

+14 More

10Pearls

Client Partner

23 Days Ago

United States

Remote

1,400 Employees

7+ Years of Experience

Apply

1,400 Employees

7+ Years of Experience

Agency • Artificial Intelligence • Fintech • Healthtech • Information Technology • Professional Services • App development

As a Client Partner at 10Pearls, you will drive business growth by managing client relationships, understanding their needs, and negotiating contracts. You'll work to build strong connections in the financial services and healthcare sectors while collaborating with executive teams to pursue new business opportunities and enhance customer success initiatives.

Top Benefits:

401-K

401-K Matching

Company Outings

+40 More

Pipe

Senior Partner Success Manager

23 Days Ago

USA

Remote

300 Employees

7+ Years of Experience

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300 Employees

7+ Years of Experience

Fintech • Financial Services

The Senior Partner Success Manager at Pipe will manage partnerships with large alliance partners to drive growth. Responsibilities include onboarding and growing partners, tracking milestones, collaborating with internal teams, and ensuring partnerships are successful. The role requires building relationships, proactive account management, and exceptional organizational skills.

Neura Health

RCM Specialist

24 Days Ago

USA

Remote

26 Employees

5-7 Years of Experience

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26 Employees

5-7 Years of Experience

Fitness • Healthtech

As an RCM Specialist at Neura Health, you will manage billing processes, ensure timely payments, and collaborate with patients, clinical staff, and insurance companies to improve billing accuracy. Responsibilities include claim review, correcting data discrepancies, collecting payments, filing appeals, and communicating payor trends.

Arine

Client Success Executive

24 Days Ago

2 Locations

Remote

83 Employees

160K-190K Annually

5-7 Years of Experience

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83 Employees

160K-190K Annually

5-7 Years of Experience

Healthtech

The Client Success Executive will focus on building and maintaining relationships with clients, partners, and stakeholders. This role involves managing client deployment and providing ongoing support to achieve client goals, particularly in improving healthcare outcomes and reducing costs.

Health Gorilla

Customer Success Engineer

24 Days Ago

USA

Remote

54 Employees

122K-150K Annually

5-7 Years of Experience

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54 Employees

122K-150K Annually

5-7 Years of Experience

Healthtech

The Customer Success Engineer at Health Gorilla will engage with customers, drive onboarding and implementation of healthcare technology solutions, provide technical support and training, and gather product feedback to enhance services.

Top Benefits:

401-K

Dental Insurance

Employee Stock Purchase Plan

+8 More

Measured

Sr. Manager, Customer Success

24 Days Ago

Remote

133 Employees

7+ Years of Experience

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133 Employees

7+ Years of Experience

AdTech • Marketing Tech

The Sr. Manager, Customer Success will lead client engagements for a portfolio of brands, focusing on marketing analytics. Responsibilities include managing relationships, driving product adoption, providing insights on marketing performance, and supporting internal initiatives.

Illumio

Sr. Customer Success Advisor, Scaled CS

24 Days Ago

United States

Remote

552 Employees

144K-173K Annually

5-7 Years of Experience

Apply

552 Employees

144K-173K Annually

5-7 Years of Experience

Software • Cybersecurity

As a Senior Customer Success Advisor, you will guide customers on effectively using Illumio's products to meet their business goals. You'll analyze adoption issues, improve customer relationships, and secure contract renewals by fostering their success with our solutions.