Top Remote Entry Level Customer Success Jobs
The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
The Responder Deployment Specialist coordinates customer installation activities, ensures systems are functional for software deployment, troubleshoots issues, develops mobile forms, and monitors product defects. Familiarity with web development and system integration in public safety is essential. Communication and problem-solving skills are crucial.
As an Associate Customer Support Technician, you will assist customers with software and hardware inquiries, providing efficient and friendly service through phone, email, and chat. Your role involves troubleshooting issues, documenting problems, and escalating unresolved cases to higher support levels, ensuring high standards of customer care.
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The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
The Care Coordinator at SonderMind provides primary support for clients seeking mental healthcare, ensuring they are connected with the right therapists. Responsibilities include managing communication, assisting with onboarding and appointment scheduling, and collaborating with healthcare partners.
Provide empathetic customer support during roadside emergencies, guiding customers through challenges such as towing, flat tires, lock-outs, and jumpstarts. Utilize effective communication and problem-solving skills to enhance customer experience and ensure timely service solutions.
The Customer Success Manager will drive partnerships with clients, ensuring product and service needs are met. Responsibilities include mastering specific areas of the Symbotic System (Inventory, Auto Inbound, etc.) and establishing performance metrics, all while fostering strong customer relationships through consultative engagement.
As an Onboarding Specialist at Cin7, you will manage customer onboarding projects, ensuring the Cin7 solution is integrated smoothly into their operations. This includes creating project plans, delivering training, resolving technical issues, and maintaining documentation while fostering strong customer relationships and meeting performance KPIs.
Support Specialist role at Inspira Financial, responsible for providing customer support through various channels, educating customers on products and programs, and troubleshooting online issues.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
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