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Top Remote Entry Level Customer Success Jobs
The Client Engagement Manager will build relationships with utility partners and oversee grid monitoring projects. Responsibilities include managing key utility accounts, developing account plans, collaborating with technical and business stakeholders, and driving customer satisfaction through innovative solutions and effective communication.
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
The Support Specialist will provide high-quality customer service to help members navigate the healthcare reimbursement system. Responsibilities include educating customers on policies, troubleshooting issues, and maintaining member privacy. This role requires effective communication and prioritization of tasks to meet service goals.
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The Clinical Training and Quality Specialist at Cohere Health will audit clinical decisions, facilitate training for RN teams, coach team members towards quality metrics, and report performance to senior leadership, all aimed at improving operational outcomes.
The Client Success Manager at Ylopo is responsible for managing client relationships, providing high-quality support, and enhancing client retention by identifying upsell and cross-sell opportunities. This role involves addressing escalated issues, collaborating with teams, and ensuring clients are well-informed about the product offerings.
The Negotiations Specialist role involves coordinating efforts to negotiate delinquent accounts for clients, working closely with external partners to secure the best possible savings while providing oversight to client finances. The position requires strong communication skills, time management, and a dedication to helping clients succeed.
As a Customer Support Associate, you will assist health insurance agents and clients by providing initial support, triaging requests, addressing inquiries, documenting interactions, and collaborating with internal teams to resolve issues and enhance service delivery.
The Live Operations Coordinator will manage live captioning services, ensuring quality and meeting customer expectations. Responsibilities include coordinating communications, troubleshooting issues, creating orders, and maintaining documentation for operational efficiency. The role requires a proactive approach, attention to detail, and the ability to work in a dynamic, live production environment.
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
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